I liked how kind and welcoming the staff was. It was really something else how polite they were and always trying to help. There was some issue with the water in bathroom and was fixed promptly upon reporting. The place is very relaxed

Only negative experience for us was the dinner we ordered took much much longer than we were told it would take, and we were all sleepy by the time it came. Still, it was very delicious and worth the price, and especially made for us so we appreciate it. Communication and planning could be improved.

We have been upgraded to the top room with terrace, which was very big with a super king size bed. The other rooms were nice too. The staff was absolutely amazing, I still can't believe they allowed a friend to cook for us for her birthday, setting up a pop up kitchen in the garden and a table. Considering that they could have charged us for dinner in the restaurant instead, I was almost embarrassed at their friendliness and efforts to give us a good time. The hotel is a good position near the centre of Kabale but in a quiet location off the main street. Super clean.

Nothing

Staff went above and beyond - manager took me on a day tour of Lake Bunyonyi himself and also arranged my transport across the border to Ruhengiri in Rwanda. Super helpful! Restaurant is well priced and good food as well and the grounds are super nice and relaxing

The restaurant had good food but highly recommend ordering in advance as it can take 1.5 hours even if you're the only one. Also once they didn't have what I ordered and just switched my order from chicken to fish curry without telling me - it worked out because the food was good but would just make sure to be super clear about any allergies/things you don't eat

The room was very nice and a good value. Staff were friendly and the garden area is lovely. The dinner was very good although breakfast was pretty simple. It was a perfect place to just spend a night while passing through Kabale.

It was the most expensive beer that I have after almost a month in Uganda (10,000 shillings), plus it was warm (Ugandans don't seem to care much for cold beer). I asked for the next one to be cold, which it was somewhat, but the beer after that was warm. The staff should have clued in that mzungus like cold beer...at least this one! ;)

The property seems very new. The staff really goes out of their way to accommodate you. They prepared my breakfast for 6.30 am as I had to leave early to catch a bus at 7am. Their food menu does not have many vegetarian options though. The room was spacious with a comfortable bed and a nice and clean bathroom. The temperature control of the shower was a bit tricky as the water either got super cold or boiling hot. Otherwise, I had a very nice stay.

Staff incredibly friendly and helpful. James always went out of his way to make my stay comfortable and enjoyable. The gardens are beautiful. I thoroughly recommend hiking to the lake, guided by James. He's very knowledgeable and will talk to you a lot about the local landscape, people, flora and fauna. It includes boat trips on the lake and visits to an island or two. Great day out. Thanks to the whole hotel team. Easily one of the best places I've stayed in east Africa.

Not a huge amount to do in the town. But that's okay because there's so much to see just a few km away, including the lake and parks.

This was a nice hotel in kabale. I stayed here after visiting the lake and was pleased. There was a nice breakfast in the morning and all the staff were very friendly. The property itself has lovely gardens outside to relax in.

The WiFi was turned off for much of the staff, it was available but you had to ask. It is advertised as included so I am not sure why it kept being turned off.

The staff of the guesthouse is super helpful and everyone is nice. The room and the other common spaces are clean and quiet, there is also a big balcony and a garden area if you want to chill. I tried the restaurant and I would say that you can get a good meal for 15.000-30.000 ugx, both local and international food. Don't expect a luxury resort but you will find everything you need for 1-2 days in Kabale.

They could improve a bit the breakfast that’s included in the price, eg. adding some fresh fruit and a couple more toasts with butter and jam. Unfortunately it’s 7-8 Km from Lake Bunyonyi, and the town of Kabale doesn’t provide many interesting things.

This was our second stay here and the staff warmly welcomed us back. The room and bathroom are very large and clean. Quiet neighbourhood for a good night sleep but walking distance to the main road. Great value breakfast. Lovely gardens to relax in. Safe secure parking with a security guard.

Riverside Resort is outside the hustle and bustle of Kabale with beautifully landscaped grounds that attract many birds. The staff is most welcoming and the food is very good from a wide menu selection. The beds were comfy, the parking was secure, the showers had hot water, there was WiFi and laundry service was available. Would come back again.