I have enjoyed the people that served and assisted me on my week stay at the Barcelona. Two pools, the Kids pool and the Adult only pee pool. The Adult only pool is actually the bar pool, with that being noted , I have watched how many times people get out of the pool to go to the washroom while drinking all afternoon, there were a couple people that got out to go to the washroom , not many . Take that as you may. I think the ocean is cleaner in which I utilized to swim. I know , not the hotels fault for people disrespecting common things like NOT peeing in the pool. But 2 pools doesn’t quite do it. Second discontent are the restaurants, if you stay 3 nights the hotel gives you 1 Al LaCarte restaurant, so I had only 2 awesome meals. The 5 other nights were a packed buffet, i repeat a single buffet restaurant in which is full from start 6:30 to around 9:30, closes at 10:30. I have waited hungry for approximately 750 people to make it through 1 buffet restaurant, it’s now 2:30 hours waiting to eat. All the Al La Carte restaurants were 1/3 full most nights. This is not the serving staffs fault in which they are attentive to your needs. Its the upper management decisions on which restaurant will be open and etc., like I have said only 1 restaurant buffet for most everyone. I have stayed at the Dreams hotel right next to Barcelos over Christmas and this time spring break at Barcelos, plus I am a well travelled individual that has never seen before only 1 restaurant buffet open in a calibre of hotels like this one. I can see if the resort wasn’t busy, well maybe ok I can see cutting costs. But not very happy customers. If a person would enjoy open restaurants that are Al laCarte open to all, every night, go to Dreams. You get more for your money , Dreams is a solid 4 star, Barcelo is a 3 dim stars due to upper management’s cost cutting . Don’t get me wrong the frontline staff are incredible and when you get an Al laCarte it is very good food.

It's everything you need to have a good rest and to enjoy some days at a nice beach. The beach is very clean and the sand is soft and enjoyable. The pools are nice too, although they may get a bit crowded. The food is good in general, but the food at the Mexican restaurant, Agave, is delicious. The service from the staff Is also great and professional. The amenities are good in general. I did not really miss anything.

WiFi wasn't available in all areas, but in my room and in the lobby it worked fine. There is, however good reception from Telcel, the leading cell phone company in Mexico.

Direct Beach access, buffet restaurant was great (variety & quality), mariachi show, gym and other sport amenities were the highlight from our stay. Not to forget, Staff has a great attitude and the strive to do their best across the board. Always ready to offer a friendly smile and help. Very proactive! Maintenance staff was doing some minor tweaks (painting, deep cleaning) while we were there, glad to see this property is managed well and appreciate the in house power generator! We didn’t drink much liquor so can’t comment on the alcohol quality. I appreciate the beer variety and the 24/7 access to the expresso & coffee machine!

I think Barceló can do better in taking bigger steps towards sustainability. I appreciated the access to purified water however bottled water generates so much waste daily! I’d really like Barceló to address this as other neighbour’s hotels have. Surprisingly, the buffet restaurant and a la carte were par in quality and flavour. I was expecting to be blown away from Agave but it was just a fancier Dona Rosa menu with smaller portions. There is an underused area at tour front desk in front of Dona Rosa (which was always empty). Instead, I’d like to see a quiet desk area with wifi for remote workers! This would encourage returning guests. Indirectly related, the independent boat tour guides that hang around the beach chairs, we got asked everyday even if we consistently declined.

Very nice rooms, good ocean front location in Tongolunda bay, nice staff

The food buffets were decent for a 3 day stay however it could become limited for a 7 day stay. The a La cart Mexican and Italian restaurants are decent.

The attention, the food the activities and facilities like the gym and pool, the food is excellent at least from my opinion, the rooms and bed are very cozy and the personal is very kind, the specialties restaurants are very nice too, too bad we didn't know we could try to get a reservation after 3

Just 2 things that I understand are not quite the hotel's fault but sometimes the demand for drinks at the beach and pool is too high and the waiters took longer to bring your beverage but the bartenders at the restaurants are very nice and fast, the second thing is that there's a few folks at the beach harassing you to buy them something or go with them on a tour, other than that it was a very nice experience overall, thanks!

clean , beautiful, lots of bottled water supplied and and endless supply of beverages. the buffets were very good. Tons of fresh fruit and vegetables with every meal as well as many other food choices. loved the Mexican food choices.

too noisy.. loud music,sometimes all day long. we had to get up at 5:30 to get a beach chair far enough from the noise to be able to relax and enjoy the beach. the two formal restaurants were just OK. nothing special.

It was clean and comfortable. Staff was very helpful and kind. Food was good.

If it was crowded, I could see a problem getting a table to eat at the buffet and restaurants.

beautiful spot! clean

the food! The Sushi restaurant was good. Couldnt get into the Italian restaurant. Breakfast and lunch were great but the dinners lacked flavor idea!

This is our 4th trip to this location. The staff is friendly and very helpful. Great entertainment every evening. Very relaxing atmosphere. Food is awesome. A great trip for families.

My family thought about this question we can’t think of anything to complain about.

The food was really good. We also liked the location. The resort was clean and pleasant to be at. The beach was lovely and clean to stroll on any time of the day. The weather was terrific!

The evening show at the theatre, we felt it was a little late in the evening. If the show could have started at 8 PM, there may have been more attendance. The strobe lights at the shows were very difficult on the eyes...too many flashing lights pointing towards the audiance.