Clean. Looks new or newly renovated. Layout of room. Nicely decorated. Great staff. Great location.

I wasn’t happy that I wasn’t able to stream when the tv gives you that choice and you’re only left with a very limited amount of channels to watch. The room becomes quite stuffy when the unit shuts off. Even when choosing to run fan on high it doesn’t continuously run and you can only turn air down to 64. You’d think that would be low enough to keep the room cold but it wasn’t. Also, while taking a shower the morning of check out the water shut off. It came back on a few minutes later and then it happened to my husband when he took a shower and the water was ice cold.

Location

Each website I checked it said daily house keeping however when we returned to our room late on Saturday it was evident there had been no housekeeping. Bed was a mess, no cups for coffee, no clean towels. When I called the front desk she informed us house keeping was only provided if you stayed three nights. She told us where we could pick up our towels or she could deliver them when she could. Thirty minutes later she delivered our towels and I told her what each website said about housekeeping so she may want to let someone know

Breakfast had a good variety of food. The location was within walking distance to a few restaurants but no noisy atmosphere. There was not a time when we were out that we felt unsafe. It's an easy ten minute drive to Mallard Pointe.

We had a great experience and didn't find anything to change.

I liked the very Friendly breakfast staff!

Some of the front desk staff is not very welcoming. Get your nose out of your book and fully engage with your customers please.

The property was excellent. I really enjoyed the shower and how clean the room was overalll

The bed was a little firm to my looking and the pillows were not as stable. I needed more

Everything except check-in. Staff was just fine but was told my card was denied and room was not paid for when my payment was cleared from my back three days prior.

Embarrassmet at check-in.

I liked the location with the nearby adminities.

The parking garage is located behind the hotel and not attached. My concerns were arriving after dark and alone...although there were no incidences.

Really nice and clean. Comfortable bed's

Not a good breakfast. No muffins or bagels. Only had Bacon and eggs. The waitress was not good The City view was of an old falling down brick building. Lot's of noise from the streets

Very clean, the staff was very nice especially the lady serving breakfast who was very accommodating.

The parking was a pretty long walk for older people.

Clean, well kept

The hearing system. If you leave the room for awhile the heat shuts off. I come in from work and my room was 47 degrees. Said they would correct. Next day 53. Take hours to heat up.