We came to the hotel in Loveland for a funeral. When we got there our TV in our room did not work. We let Samantha at the front desk now, and she was very helpful and moved us to a different room, however, there was an issue in that room as well. Samantha went above and beyond, was very friendly and understanding and got us into another room once again, where everything was perfect. Samantha was very friendly and accommodating, and we enjoyed our experience at the hotel and the help and assistance of the employee, Samantha. Thank you.

The location was close to family that we were visiting, and to several restaurants. The room was comfortable, plenty of room to spread out and relax during our 5 night stay. There was traffic noise the first night, and we were going to switch rooms, but it went away.

The breakfast was good but they closed the doors to the breakfast area very promptly at 9am.... I saw folks get turned away as they walked up to the door. When we arrived they insisted on taking payment again even though we had already been charged. So the credit card had double charges on it for a while. It did get cleared up but it took several conversations with the front desk staff. Most of the staff were helpful and friendly but the woman who checked us in didn't make eye contact or speak clearly and just told us we had to wait because our room wasn't ready and she just walked away without telling us how long it would be.

The hotel we clean, staff was friendly. Pool has a sweet slide the kids loved. the hot tub could have been hotter. Room was clean and the appliances worked. Fridge kept our soda very cold. Breakfast was what you would expect. Pretty good.

Not much to not like. Everything was as expected. Free breakfast was scramble eggs, and sausage, they had stuff to make waffles, which I've seen more and more. Toast, and muffins. Pretty basic, but what you expect at breakfast.

The pool, lots of businesses around enough room for us three

The thin ceilings, heard the family upstairs till 2 in the morning. The breakfast was nice yet very simple, the bacon on Saturday was only cooked half way. Left dirty towels in hall and had to go to front desk to get more. Swim towels were not available most of the time. Pool and hot tub water were cold half the time

We loved the pool for our granddaughter and the location was great

First night was amazing. Second night was absolutely horrible. Two big parties of unsupervised kids made the pool unsafe for everyone and the ran the halls screaming until late. Tried to call front desk for over 30 minutes and it just rang busy

We love this hotel. We stay here every year when we travel for my daughter’s softball tournaments. The staff, location, cleanliness is awesome!!!

It would be nice if the hotel had 2 elevators but it’s nothing that we can’t deal with. We are still young enough to take the stairs sometimes

Staff was super helpful. It was a busy weekend, but still greated with a smile. Breakfast was the only area that needed improvement. With a sold out hotel, one would expect they would have accounted for the need of more food to restock. But, the staff was super friendly and kept the place clean and tidy.. we will definitely be back..

LOVED this property, the pool was amazing for our young kids. Only downfall as that a crazy group of volleyball players were staying there and running around screaming in the halls all night long, not the hotels fault.

This is such a great spot, we will be returning !

Breakfast was good. It would have been nice to have different meat each day instead of smoked sausage. The grandkids loved the pool slide and I got to enjoy the outdoor hot tub. Overall, the stay was enjoyable and I would stay there again.

The toilet paper holder was broken --- off the wall. WE had to ask for a new ironing board as the legs were broken. I just found it strange that they don't keep an extra roll of toilet paper in the room and anything you need like more towels from day to day have to be requested. Wish there were more lights in the entire room. The bathroom was very dark and you could see the lights needed to be replaced.

Pretty enjoyable place to stay, great for the price, and the location.

The only criticism I would have, is that the bread on the breakfast counter was stale, and the fruit was starting to ferment. But other than that, we had no major issues.