My stay at Sofitel Legend Casco Viejo in Panama City was nothing short of extraordinary. From the moment I arrived, I was greeted with warm hospitality and a level of service that truly lives up to the “Legend” name. The hotel itself is stunning—blending historic charm with modern elegance. My room was impeccably clean, beautifully designed, and offered breathtaking views of the ocean and city skyline. The amenities were top-notch, from the serene pool area to the exceptional dining experiences. Every staff member went above and beyond to make me feel welcome and catered to. The location in the heart of Casco Viejo made it easy to explore the vibrant culture, food, and history of the area. If you’re looking for a luxurious, memorable stay in Panama City, this is the place. I can’t wait to return!

I liked everything.

This is the most elegant hotel! The rooms are so spacious and luxurious with a lovely sitting area and balcony that overlooks the water with the city scape beyond that. The staff in the entire hotel were warm, friendly and seemed to love their job. It was so refreshing to be greeted with a smile from each and every staff member. The pool staff was exceptional, providing wonderful service and again, very friendly. This is a beautiful hotel with elegant historical charm but clearly remodeled with modern plumbing, electric and very nice furnishings. A perfect vacation!

A stay in the historic district - Casco Viejo - is a wonderful way to discover Panama City and the Sofitel Legend is the perfect place to do it in style. The hotel exudes luxury, straight from the lobby. The staff is absolutely lovely and so helpful. We were proposed an upgrade to a Junior Suite with ocean view for $60/night and I'm glad we did. The room is spacious, with a large balcony which gives beautiful views of the bay and the city. The king bed is on the softer side but very comfortable. The bathroom is spacious, with a clawfoot deep soaking tub, but most remarkably with a very large shower and maybe the most incredible water pressure I have ever experienced. The breakfast was copious, with delicious pastries (straight from the in-house French bakery/coffeeshop). The hotel is a great base to explore the colorful (albeit a bit gentrified/touristy) historic district since it sits at its very end, away from the parts of Casco Viejo that are a bit more rundown (and some say less safe). I would personally recommend drinks at Element, a fun cocktail bar with a quirky steampunk theme, and dinner at Fonda Lo Que Hay, where the food is amazing, cheap and definitely worth the hype (reserve at least 2 weeks in advance). We also stayed at La Compañia in Casco Viejo, which is often seen as a rival/alternative choice hotel; La Compañia is much busier and vibrant, with more food options, but Sofitel is definitely a class above and feel more luxurious, romantic and relaxing, with friendlier staff and unbeatable views.

Not much to dislike in this high end hotel. However, our suite was on the west corner, which faced other rooms and overlooked the pool, and if you wanted to take a bath while enjoying the ocean view, there was little privacy and you basically had to lower the blinds. Maybe some one-way glass could fix this issue at least during the day. One detail to consider when staying there (not the hotel's fault) but the streets of Casco Viejo can get really slow traffic so leave ample time for airport transfers.

The concierge service was fantastic. We had issues with birds nests causing issues right above our balcony, so we were graciously offered a complimentary room upgrade. The hotel’s location is stellar with a gorgeous panorama of the ocean and is in a very secure area. Room cleanliness is also top-notch.

Long wait times at the restaurant for both lunch and dinner during non-busy hours. We had asked for ketchup at one point, but our waiter never came back with it. Another time we asked the waiter to confirm that the appetizer meat would be fully cooked (not raw) and he assured us that it would indeed be fully cooked according to our request. Unfortunately, it ended up being served completely raw and so we sent it back untouched, however we were still charged full price for it.

Everything about the hotel was amazing! Great location, great staff, the room was perfection, the food was delicious, the view from our balcony was exactly as hoped for and the pool was heaven. We couldn't have wished for more.

We LOVED the hotel and everything about our stay, but departure was confusing. At our noon check-out, we ordered to cab for 3 p.m. to our next stop. When we came back to catch the cab, we had no problem retrieving our bags, but were given conflicting information about where to wait for the cab. Only on the third inquiry, did we finally find that nothing we had been told was correct and that it had already been there for 20 minutes.

This was an absolutely beautiful hotel with charming touches throughout. Our room was spacious and the view from the balcony was amazing. We had coffee in the morning on the balcony. Breakfast was delicious. Staff throughout the hotel were attentive and wonderful (special mention to Jesus and Gerrardo and Yazit and other staff at the restaurant). The whole area of Casco Viejo is beautiful and the hotel is perfectly located for strolls all through the day. An absolutely beautiful hotel. We loved our stay!

Nothing

I liked the location. The grounds is beautiful and the pool. The staff is very welcoming, high customer service oriented. Loved the strawberry lemonade and cool towels infuse in mint to cool me down from the outside heat. What a great touch. The restaurant service was exceptional and the waiter

I did not care for my room location, it was more of a basement water view. Not what I imagines. I learned from this experience next time to be more specific when asking for ocean view. I choosed the patio to have breakfast and it took over an hour to get an avocado toast with salmon, hard boil eggs, chia bowl, croisant and coffee. After 30 min of not getting anything, my husband talked to the hostess and we were given Coffee and the croisant. My husband left to his appointment, I continued to wait and took breakfast to the room as I had other commitments. I was not charged for breakfast at check-out for the inconvinienced. But, learned that Inside the service was faster. If the problem is wait staff or cooks, this is something easy to fix.

EVERY MEAL THAT I HAD WAS EXCEPTIONAL INCLUDING MY BREAKFAST OF SALMON EGGS BENEDICT.I CELEBRATED MY BIRTHDAY THERE;I HAD LUNCH AND DINNER IN LA CALETA. THE PRESENTATION OF EACH DISH WAS UNIQUE; THE FOOD ITSELF WAS DELICIOUS AND FRESH!! THE WHOLE STAFF SANG HAPPY BIRTHDAY ;BRINGING ME TO TEARS!!THE 90 MINUTE MASSAGE WAS AWESOME. THE BUTLER STAFF CATERED TO MY EVERY NEED!! KUDOS TO CARLOS B.ANGELIQUE B AND CARLOS M!!!

I TRULY CANT THINK OF ANYTHING I DIDN"T LIKE.

The design, the spacious room, location, view.

The pool is not big enough for the hotel, not enough beds.

Breakfast were great. Many choices of fresh juices & tasty food including the choice of local breakfast. Waiters were very attentive, professional & friendly. I also had dinner at Caleta with family who were staying at a different hotel. Every small dinner choice we made was excellent not only in looks but flavor too. My 6 yrs old nephew spilled & broke his juice drink and they very calmly moved us to a new table a clean the mess. Hardly a hiccup of an event. 😍

I noted a broken down kitchen appliance on the beach/rocks as you look outside the balcony of a common area looking towards the park, City across from Ruben Blades’s home. Not a pleasant view to have outside your 5 stars hotel.