Everything. The staff is amazing. Everyone from guys at the activities to bartenders to cleaners and cooks. We have visited quite some hotels and resorts but never had experiance with everyone being so nice and welcoming. Food was nice, especially in the Azur (fish) restaurant, Brasas and Uni restaurant. Everything was super clean, they have activities through whole day but of course ypu can also just relax at the beach. Bear in mind that the pool has really high concetration of Chloride so you get green swimsuit and skin if you are staying for too long in the water.

Maybe the beach is not the best but nothing hotel can do about it and after some trips around the Punta Cana islands it is pretty much the same everywhere (sand is lifting and algae are blooming so water is not clear). But they are removing algae from the beach every day so you reallly have nice access to the sea.

Staff was excellent. Including entertainment team, housekeeping, concierge and especially dinning staff. Will boom again in near future

Car rental options i was provided from booking.com is not accurate please be aware of the booking. At the retnal counter they say no car is available and cancelled put booking. I had confirmation that car is available.

Completely Renovated and the staff is excellent. The food is great and the areas of food completely clean. Very relaxing atmosphere.

Our room was not cleaned first day. Room cleaning arrived at 6pm we said no since it was too late.

The whole property was great, very clean and new. The rooms were modern and comfortable especially the beds. The toilets were a bit on the temperamental side. Loved the pool and the pool bars, always lots of sunbeds available and because the pool was so big you could choose whether you wanted a quiet day at one end or a busy loud day the other end so best of both worlds. There was lots of lunch options, the snack bar at the beach was excellent and plenty of choice, the pizza there was amazing. I liked the location it was very quiet and the beach was beautiful. It was a shame about the seaweed but it’s that time of year and can’t be avoided. The entertainment was varied and fun, the kids loved it. Most of the staff were super friendly. The kids also loved the waterpark, we switched between the 2 pools most days. The not so lazy river is great to cool off in although you do get battered by the waterfalls but it was really fun and great for a change of scenery from the pool.

I found evening meal times quite stressful, I liked the fact that you didn’t have to book but you did have to be pretty early at the a la carte restaurants if you wanted to get a table at a decent time or not have to wait a long time. The buffet restaurant was really noisy, there needs to be more upholstery in that gigantic room to absorb the noise, again it wasn’t a very relaxing experience at meal times. Also the pool has a lot of chlorine in it, I understand that it’s required because of the heat but all of our hair turned green and my husband got an ear infection. The location is very remote, there is nothing outside the hotel that you could to walk to, so if you wanted to explore anywhere it was a 40 min taxi into punta cana.

The property was Nice check in was quick and easy. Love how the pool went all the way around the resort, my family loved the water park so much fun! Can’t remember the life guard name he was so friendly everyday I saw him. The rooms were comfortable and clean they also have a mini bar in the room and a coffee maker they have a coffee shop under the stairs across from the buffet There coffee was good and the pastries. Buffet food was also tasty. They had different options every day. one of the best servers at the buffet was Katherine she was so sweet every time she saw us she welcome us with a smile. Everyone was so polite and helpful. They also had great entertainment at night singers and performers

I really didn’t like the restaurants at the resort there are 4 restaurants on the resort no reservations needed steak house open on different days. the others every day the two restaurants we ate were the Italian restaurant and the seafood restaurant the seafood restaurant was better than Italian in my opinion I didn’t like the appetizer selection. At either restaurant did not like the alcohol selection

We enjoyed the pool and the park! It was great. The staff were very friendly and helpful. The food was delicious and a lot of variety.

Avoid Punta Cana in the summer months. Or any beaches in the Caribbean in the summer. Sargassum in the water was terrible. We couldn’t enjoy the sea not even one day. We know this is not the hotel’s fault, but I wished they were more transparent about it. We called in June and July to check on this… but the staff was not forthcoming about it. We love the sea. We prefer beach over the pool, so it was very frustrating upon arrival. Note: the news do not report on this which they should as Punta Cana and RD is a destination. If you enjoy the sea, this will definitely ruin your trip.

Food staff cleaness beach drinks pool bech environment excellent.

When a tourist visits another country wants to enjoy the contrys' cultures such as language and music . I asked the DJ in the pool to play a little salsa merengue and bachata and they told me that it's against the hotel policy to play Spanish music. I and others guess thought that the hotel is "RACIST" this is a Spanish speaking country and that makes it worse . They told me that if we want to hear Spanish music to wait till 11 pm at the terrace, we did and for an hour every one danced and had fun. Ps boring entertainment too quiet at the beach and pool area .

Buffet Food was really good and fresh - many many options - pastries and ice cream station were not the best but the fruits and cookies made up for it. Rooms are in great conditions being freshly renovated. Kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little something on his birthday even though he only attended a few activities during our stay. The shows at night were very qualitative and professional. We got to see different ones every night over the length of our 12 day stay The à-la-carte restaurants are also really nice with no reservation needed nor amount of times you can go during your stay. We had a Club suite which meant we were able to use a dedicated reception area with faster check-in and special snacks and drinks all day and a dedicated beach area. The pool is wonderful, it is not that deep but runs the full length of the resort and never feels crowded. Perfect with children.

We couldn’t use the beach at all because of the seaweed invasion. We had to a tour to experience the crystal clear Dominican waters at least once. The water park is great but definitely catered more towards adults and teenagers as everything is loud, fast, with strong water current… even though my 7 yo dreamt about it before our trip, he only went twice while we were there. We ventured in a beach walk once but quickly came back to the resort as it didn’t feel really secure…

El hotel excelente, impecable, un palacio!! El personal super educado y super amable!

The pool is huge, which makes the hotel feel spacious and never crowded. The rooms are comfortable, and the food is generally good, although the buffet could offer a wider variety. The evening shows were entertaining, especially the circus performance. We also enjoyed the aquapark, particularly the river with its cascades.

Unfortunately, we visited during seaweed season, which was particularly bad this year so that we couldn’t use the beach. The restaurants' service were below expectations for a resort of this level, while the staff was friendly, there were too few of them, and service was very slow. The daytime entertainment and kids’ activities lacked variety and weren’t very engaging.