Accessibility of someone on the intercom despite reception being closed to support with the automated ticket machine - I'd put the second room in my husbands name (he has a different surname) and couldn't work out why only one reservation was showing under my reservation code - thankfully someone was available immediately to help as it was 1am when we arrived. Also good that an access code was provided to the car park despite it being closed for the night when we arrived. Great value for money hotel with easy access to the road in / out of France from Calais.

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This hotel is in a great location for a stop over on the way to / from Calais. It's functional, comfy and clean. My exceptional rating is swayed by one of the staff, Carole who went above and beyond to reunite my daughter with the teddy she left when we rushed out to make our Eurostar. She is the epitome of fantastic customer service, reassuring us when we called on the way to Calais that her team would look for the bear and then messaging us when it was found for contact details so it could be posted home. My daughter was so happy to be reunited and we are really grateful, you've converted another generation to B&B hotels!!

We have stayed here a few times and this room was close to the lifts so a little noisier, but we still slept well.

The room was very clean and modern. The beds were very comfortable, there was even air conditioning available. The breakfast was wonderful with various freshly baked breads, coisssants, pains de chocolate, scrambled eggs, bacon, various cereals, choice of hot drinks, fruit juices, various jams , cheese and apples.

To have free access to WiFi would have been great.

Great location on the way back to the Tunnel as we travelled back from Austria to England - easy to find and close to motorway. Handy bar and meal van behind the hotel. Staff were helpful as we were struggling to park with our trailer - thank you. Basic but very clean and a decent (albeit basic) breakfast. Great overnight stop place.

Car park is quite small.

Easy access from the autoroute for our journey. Room and bathroom were clean and adequate. Breakfast was good with plenty of choice. The self-check in was easy to use - even us pensioners could manage it! After a long day travelling it was refreshing that the hotel had a vending machine for teas, coffees, soups and snacks. There were various restaurants available in the immediate vicinity.

I recently toured France, Spain & Portugal on my motorcycle. On the basis of reasonable security for my bike, I selected each of my accommodation stops with this in mind and I certainly found it here in Saint Quentin. The Hotel was securely fenced and the entry gate was closed at night, the car park was large and well lit. The Hotel itself was very comfortable, very clean and the large bed was great. The shower in the en-suite bathroom was very welcome after a long day on the road. I particularly liked the ease of gaining entry as the reception was closed when I arrived. The touch screen instructions were easy to follow and simple. The Continental Breakfast accompanied with some cooked food was subject to an additional charge of 8.50 Euros, although a limited selection, it was very nice and it set you up for the day. I would consider the B&B Hotels to be really good value for money, user friendly. This was the third B&B Hotel that I’d stayed in on my trip.

Nothing really. I actually got what I had expected.

Room was comfortable and clean. Receptionist was professional. Writing easy reach of the retail park and restaurants. Good private parking. Air con did not work and neither did bathroom fan. We didn’t have breakfast. In the whole it did what we wanted. A room for one night on our travels. Would go back.

Air con didn’t work. Neither did bathroom fan so it got steamy! But for shower reasons 😂

Excellent B&B that exceeded expectations in every respect. Easy to find, helpful staff and smooth check-in. Room is very comfortable and the shower is amazing. Good French breakfast. Behind the B&B is a large bar serving beers and lagers on tap and a van selling food. Completed the package!

Nothing to dislike

Easy to reach stop off from the motorway. 24 hour check in available through unmanned system which worked very well for us as we were arriving late from the channel. The room was clean and the facilities all as expected.

No real negatives - it is a good and easy stop-off hotel.

I arrived to find a family using the auto check in screen, I spoke with them and then I checked in. No issues other than the print out for the code/room numbers wasn’t working. Took picture of screen at the end so no drama. Room and facilities was expected, clean and comfortable, air conditioning worked a treat. Location is ideal for the run to the tunnel with plenty of choice of eating within walking distance. Parking is secure with an electronic gate out of sight from the road.

Nothing, great budget hotel ideal for short stay.