I am gonna try to be fair. It was my first time in atlixco. I booked this from abroad. I was there because my girlfriend family is originally from there although we now live in New York. The place is not US standard of course BUT that is normal. Considering it is a small town, and considering the price I paid, the value was good. The hotel has a cute garden in the middle, free wi-fi, an accessible rooftop with a beautiful view of the mountain and the volcano. The owner is always present. One the most friendly people I ever met. Despite my so so Spanish, he helped my with so many things during my trip. I forgot my charger at the airport, he lend me one( which in the end he let me keep as a gift) , he was helping me to translate stuff, gave me towels whenever I asked for more, I had a drink 🥃 with him one night and we spoke about the city a little and the stuff to visit. The interaction alone with this guy made the stay worth it for me. Yo boy a régresar amigo! Octav

Few minors things to fix like the water pressure, which does works but not always stable. Some mosquito nets on demand would be nice 😉

Near the downtown, walking distance

The room was not so good

nice location

nothing

the stuff was very friendly and attentive.

I got a different room. It was not the one that I saw in the post when I booked.

Hotel was empty and quiet to work Beds were comfortable

Streets leading to downtown feel lonely and kinda unsafe. Parking was a one straight line of vehicles

The location

The pool was dirty, so it was impossible to swim. The playground for kids was very dusty, I check in at 12:30 like it's advertised but at my arrival they told me the check in was at 3, they were not very happy about it. I didn't find towels in the room, I had to ask for them and they didn't bring them yo the room I had to go down again and get them. I had a baby and they gave me the 3rd floor which was difficult since there is no elevator. They were kind but at night I found many cockroaches :( that was the worst, they gave me a different room at the same floor but the next day when I was packing there was one cockroach inside my carry on. The lobby is full of cat hairs. I think they have a lot of work to do when it comes to cleaning and specially fumigation.

N breakfast, good location.

When they gave us the room it did not match what was seen in the photo. It was much smaller. The bathroom had no curtain. It didn't have windows. It was super hot. The door had a glass part where the direct light was and until the last guest arrives they do not turn off the light. One night they turned it off until 3 am.

The bed was comfortable and price was decent for the facilities.

Shower and bathroom were very basic and kind of dirty.

Costo extra por ti estacionamiento

Quiet place

Water leak in the sink in the bathroom and lack pf shower curtain