I love the staff friendliness, responsiveness, and creativity, as well as the hotel's amenities and cleanliness. The staff go out of their way to help their clients. My work situation in Papeete changed mid-trip and me hanging for several days during which I wasn't sure when I'd need to return home. Tino, Nils, and others worked to make sure I'd have a room and at a reasonable price. I appreciate the flexibility and friendliness. I stayed in both a cabin and hotel room. Both were clean and secure. The shared showers in the cabin areas were cleaned multiple times each day.

Wi-fi quality was mostly fine, with moments in the evenings where I couldn't get a continuous connection.

Great concept!!! We were absolutely in shock when we saw how small the room was, but it was perfect for an overnight before our flight departure. Everything was immaculate. Loved the common area with kitchen facilities and an whole bean espresso machine. Comfy for everyone in those rooms with no windows. The hotel has three fabulous places to go: the café on the first floor, the Michelin star restaurant on the 7th floor and a tapas bar on the 8th floor The staff offered to keep our luggage a shower and clean towels while we waited for our plane.

The room did not have a window. While were fine with it for one night, I know it would bother many people who may feel claustrophobic. I also got a foot fungus the day after, so I wouldhardly recommend flip flops for the communal showers.

We had one of the cheaper rooms with shared bathrooms.. and it was fantastic. As we were traveling with a 3 year old child, there was plenty of space for us 3 on the lower bed (we had a bunkbed). Bathroom got cleaned several times a day. Those were always clean! The location is in the center of tahiti, but the best part is, that it's located right across the ferry terminal. Breakfast had cheaper options as well, everything was affordable compared to the prices at other places. EVERY member of the staff, was super friendly, and helpful! There was nothing to complain about this hotel. There's a nice rooftop bar in the hotel. We would always come back to this place!

Nothing.

Perfect location in front of the ferry, modern building and facilities, great staff and comfortable bed. Lightning in the room is also very good. The toilettes are shared but they are big and each one has a shower so you have your privacy. The rooftop and the coffee bar are amazing, a bit pricey but good quality. There is a nice terrace with kitchen to chill. Wifi worked very well.

There is not much space for the luggage and to pit the stuff in the room..., we had to pack separately to be able to manage. The toilettes could have ventilation for when you take a shower so that it doesn't get so humid/foggy.

Friendly hotel staff which enabled us to upgrade the room (against payment). By a misunderstanding, we had booked a "cabin" without understanding what that meant. The restaurant offered the best service and best food we experienced in French Polynesia. The waiters were fast and efficient, very rare on that island, The Reef Top terrace offers a great view over the port and the landscape.,

If you want to search for a reason to complain, The capacity of only one lift can not handle the traffic in peak hours when also lots of outside guests are visiting the rooftop bar. But it is a minor story in a pleasant hotel.

I honestly thought this seemed too good to be true, but it’s fantastic!! The building is super modern and the end result is pretty phenomenal. We stayed in a cabin and by no means is it for anything other than sleeping or resting but it’s absolutely perfect. Located directly across from The ferry terminal and in the middle of the city. It has 3 great drink/food spots including the restaurant which is amazing and the view is spectacular. Save your money and stay here!! Note, the bathrooms are shared but they are little private rooms and they were super clean and the shower was nice.

Nothing - perfect short stay!

2:45am and person on front desk helpful with good English. Room small for two people but half the price of a full room. We ordered bunk bed but after seeing rooms a double would have been a better choice. It was only a place to stay whilst getting 12:30am ferry after early am checkin. Great adjoining coffee shop with pool table that we waited after 11am checkout in comfort until noon. Allowed time to get ferry ticket an vini phone chip from electronic shop nearby and do setup before catching boat directly across the street. NZ 2:30am peeps going to Moorea next day - this place excellent. 1st floor are the small rooms with shared bathrooms that are large and clean. 2nd floors to 7th? floors are the more expensive (double the price) so comparatively the 1st floor rooms are fine (and secured with electronic cards even to operate lifts)

N/A

The bed was very comfortable and AC worked great in the cabin room! Very clean modern too. Perfect place for a quick stay over right across from the ferry terminal and close to restaurants, bars , shopping.

Doesn’t appear you have option for choosing an upper bed versus a lower bed when booking a cabin. I suggest you request a lower bed as an additional request when booking if accessibility is an issue (climbing ladder to upper bunk)

Very modern and clean. Staff was really friendly and helpful. The room (Polynesian Cabin) was really small and no windows, but was totally fine. Location is perfect if you’re planning to take the ferry and only 15mins by taxi to the airport.

Little space to store bigger luggage that doesn’t fit under the bed. The road in front of the hotel is very busy and loud. If you have a room facing the road I could imagine that it might be quite noisy during the night.

Perfect location for our needs- opposite the ferry terminal. The rooms were exactly what I expected- bunk style with individual lights, power sockets and a little shelf- perfect for 1 night. There was a communal lounge and the shower rooms were relatively clean (for a bunk house).and spacious. Really good value for in-transit travel in Tahiti.

Only thing was the additional security doors on the floors between rooms. We were a party of 6, between 3 rooms. I could not get to my kids because my room was in a different section of the floor. However! I did not ask for a key- which I no doubt would have got!