The front desk person - lovely guy...sorted out an issue with the room I was originally given. He was kind, professional and extremely helpful.

I was unaware that this hotel has basement rooms with windows that are level with the sidewalk outside. As a female travelling alone I was not comfortable staying there. (But my room was changed when I spoke with the front desk staff). In future I would request not to be booked into the lower level, but it would have been helpful to be told of this in advance.

Breakfast had decent selection to satisfy a variety of tastes and filing enough to get you going on your day. The pool provided a nice respite after a long day. We picked the location since it was cheaper to stay here and then drive to Drumheller, Dinosaur provincial park and Calgary versus staying near/ at those places over the span of a couple of days.

There was no elevator in the hotel which was an inconvenience. Not sure what the point was to have luggage carts on each of the floors. We were used to lugging luggage around so we were able to get it up and down the stairs relatively quickly. We had requested to be put next to another family. The booking was made months prior. So not sure why that wasn't possible to accomodate.

thank you for gluten free option at the breakfast... lovely gal in eating area was very helpful.... comfortable quiet rooms than you!!

loved the hot tub and dip in pool... pool great temp... hot tub right temp but could have had more 'jet power'... but other than that all great!! thank you

great staff, lots of choice at breakfast,quiet room, good value.

I asked for a room above the ground floor in order to feel more secure but my request was not taken seriously. My room had both a door and a window directly on the parking lot. I think hotels should make every effort to avoid putting solo women on this type of room!

The location is excellent. Very easy to access. The breakfast was great. We had a room which had two queen beds with door separating the sleeping areas and two televisions. Travelling with a friend this is an excellent set-up!

Sometimes a bit noisy in the hallway BUT we were on the main floor, the closest room to front desk, pool area, so that is understandable. VEry quiet through the night.

Enjoyed our stay. Great management. The breakfast was lovely. Thanks for everything.

Nothing bad to say about this establishment.

Breakfast was wonderful, staff was very accommodating. Our room is large, and very clean.

I didn’t realize they didn’t have an elevator and we had an elderly couple with us but they accommodated us very well, and I’m not fond of outside entrances but that’s not a dealbreaker for me other than that the place was absolutely wonderful.

The room was very clean and comfortable. The staff was very friendly and helpful. The breakfast was good overall.

The breakfast attendant was struggling to keep up with the demand of coffee, juice and pancakes.

The location was great because it was close to our favourite restaurant in town. Next time we will check out the pool! Great price and a very clean room.

Waffles for breakfast would have been great, because the pancakes were too sweet and chewy. Otherwise good selection of baked goods, cereals, and lots of “build your own” options; like porridge and yoghurt. Fun!

Staff, location, cleanliness

To reach upper level there is stairs no elevator. So if you have stuff consider taking it theough stairs.