Quiet room, friendly staff. The room is not big, but it has everything you need, a very comfortable bed

Technology: when I checked into the room, I thought I was in the 2000s, the TV is from 2012 and not smart, you can't watch YouTube on it or connect a PlayStation, it has the hotel software installed, only 6 devices can be connected to WiFi, the thermostat is from the 80s, a 4-mode knob that sticks out of the wall, only 2 paper cups and 4 napkins in the room, not designed for a long stay, the enamel on the bathtub is chipped - this is not very pleasant to see in a hotel of this class

The beds, showers, size of rooms, charging outlets, desk, fridge, microwave were all great.

I think I had an older room with an older heating system. The fan had to be on all of the time otherwise there was no airflow. And I'm not 100% sure that there was a full cleaning during my stay. It was mostly clean and nothing that would normally have bugged me. Also the hot tub leaves a little to be desired. Especially if you want to put 4 people in it...

Excellent location for our needs, clean, comfortable beds, great food, pool and hot-tub are nice. Very friendly and efficient staff

Our room was hot! No matter what we tried we couldn’t cool it down. We like to sleep in cool… even with the windows open it didn’t cool down. We didn’t contact the hotel staff though, no time during the day when we should have. We would stay again though and hopefully won’t have the same issue.

Very nice restaurant, courtesy of the staff, comfort of the rooms, pool was smaller but clean and comfortable temperature.

I had called the week prior to schedule a shuttle from the airport. Found out within 5 minutes of designated pickup time that the shuttle would not be running and I was to take a taxi. Thankfully, I was able to get one. When we arrived, I paid the driver. Was notified by reception that the bill for the taxi would be reimbursed. I am grateful for the prompt resolution .

The staff at the lobby were welcoming and helpful. The room was clean. The restaurant at the lobby level was practical, the food was good and priced correctly and the staff did great. Good pillows

I prefer the mattress to be firm and the one I got was too mushy. A sign at the entry of the restaurant to let people know they could just go in and sit wherever they want would be a lot better than wondering how it works. The restaurant is fancy enough you would expect someone to place you at a table.

Nice modern hotel, lots of facilities in house. Restaurant bar was good for drinks in the evening. First stay in a hotel with my young dog, everything went very well. In general I would recommend this place.

Check in was disorganized and the person I was dealing with was not friendly and seemed a little arrogant and rude. Really that's my only complaint.

Well equipped fitness room Was nice to have change rooms for the pool King room we stayed in was well-appointed with some nice touches Good location to get around city Great service from staff

Restaurant was OK, fine if you are in need of food, but not the kind of place for a quiet romantic dinner…the background music choices were quite grating.

The fellow that met us at the airport with shuttle was great, Kyle at the desk was great and my new best friend at restaurant attached gave me a 7a.m. coffee and pastry on the house with a beautiful smile. So appreciated. Wish we could have stayed longer. T Y

We were misled by a 3rd party as to where the Premiere was located and we were too overtired to delay bedtime upon arrival at midnight. Not the hotels fault really

Airport shuttle , drivers were excellent. The swimming pool was great Bed very comfortable Kettle(jug) was a great bonus.

Breakfast was not very hot, plates were cold so food went cold quickly. Check in was slow as only one staff, but it was close to midnight, so to be expected.

The rooms were excellent! Super clean and had everything we needed. We stay here usually once a year and it’s our little happy place. This time I was particularly great, as the pool service has seemed to improve. There was staff and maintenance in to check the pool several times an hour, and restock towels often. The maintenance man doing so was extremely friendly and asked us how the pool was and had a friend chat about our stay. It trullg made my day.

We were told we could pay with debit as long as they held $300, which we were fine with. The staff gave us a bit of flack about it and said how that wasn’t allowed but they would honour it. Which they also gave us the exact same speech about a year ago when we stayed. We do the diligence to call ahead and make sure it works, so I’m not sure why we should feel like we need to apologize when we go to pay for our room. Minor inconvenience, the place is always great when we go, just something I thought I should mention.