Location is near family we visit, the hotel is very clean and everyone working there is nice, friendly and helpful. The staff gave us free breakfast vouchers because the room we wanted was not available and helped me order in a pizza one night for my granddaughter when I had to leave for a concert. Housekeeping staff was very kind.

Only one operating elevator. The soda vending machine sounded like it was working and dropping the can of soda, but non came out. The room with the two Queen bed’s we reserved was having a problem, but they gave us a room with one king bed. Not great when I had to share this with my teen granddaughter. Unfortunately the swimming pool was not ready for use. Like the second elevator, still undergoing upgrades.

Great day, friendly faces, courtesy, polite, comfy beds, quiet hotel cleanliness was good. The only downside was the pool and the gym area were under construction, but that was my fault due to not reading my email so it kind of broke my heart when I got there and they were closed cause I was really looking forward to the hot tub. But next time I stay, they will be up and running, so I will be looking forward to it.

The only downside of staying there was that the gym was unusable, and the swimming pool and hot tub were unusable, but you guys were in the midst of construction, so I understand.

Free airport shuttle is a plus. Quiet and easily accessible location. Front desk Staff were friendly. Breakfast quality was excellent.

One type of breakfast every day. Breakfast menu should be different on some days. Cleaners were invasive. Had to look for them to clean my room some of the days. Late check out time should be pro-rated for payment. A situation where you have to pay for one full night if you are to check out at 8pm should be reviewed.

Your front desk staff was absolutely amazing. I commented on your hotels very festive decorations (which I absolutely love) and the gentleman at the front counter mentioned that in the Phillipines they start decorating in September. He was very nice and it was honestly the best hotel check in I have ever had. Your staff is very pleasant and you should be very proud of them.

Not the hotwls fault, but some guests 2 doors down were extremely loud until all hours of the morning. Just yelling and having a good time. Great fkr them, but very hard to sleep.

I liked the room and the beds, and the way we could control the AC unit.

The scum line around the pool really needs to be cleaned, and the staff in the bar downstairs was quite slow. We were the only people in the restaurant, we could see the drinks sitting on the bar, and it took fifteen minutes for her to bring them to us. Since we had just wanted a quick drink before we left for the wedding we were attending, it made us have to rush.

Loved the AC / the bed was great. Loved the shower. I'm not giving a bad review great place I just found the bathroom needed help. Greath night sleep

In the room 323 I think toilet and counter for the sink should be renovated so you face shower when you are sitting on the toilet. Because I find that the way it is your pushed against the counter and rolls of TP. All it would take is cutting the counter to half turn toilet and have the TP roll bar be between the shower and toilet on the wall. Find that would open bath room more

Was no breakfast. Restaurant only had buffet for $21. Wife would have eaten only $5 worth so that was a no brainer. It was clean. The fan on the heater woke me every time it kicked on. Had those new thermostats and had no idea how to operate them so we left them alone. Beds were a little uncomfortable. Not terrible but just uncomfortable bordering on not soft.

This is tedious but the TV had a guide which displayed channel and movie. There was no place to see what the movie was about. Even clicking on the channel didn't help. Movies on demand for $25 The 2 of us could have gone to a theatre for less. That just did not make sense.

The staff accommodated our request at checking to have the 3 couples book to the nearest possible rooms. The food was nice.

The food was really nice bit am disappointed with the gratuity policy. We were a group of 8 people siting on a table for 8. We asked for the bills to be split and they charged the gratuity on each bill. No one advised us that we were going to pay $40 for a single table.

I didn’t actually get to stay as my card kept declining. However, the guys at the front desk were fairly patient with us and I really appreciated that they gave us a lift back to the airport when we couldn’t check in.

No idea why my room was cancelled as I did have money in my account but just wouldn’t let me pay. I later paid for stuff at the airport so no idea what was going on as we tried 3 cards. Also the cash point in the hotel wasn’t operating so I couldn’t even get cash out to pay, that was pretty disappointing. I do appreciate the generous staff though.

Comfortable room, very comfortable bed. Very helpful Reception - allowed slightly early check-in - and offered late check-out - also provided good instructions for catching the Bus/Train into Calgary (and change for the Bus fare). Shuttle Bus collection from the Airport worked OK (you have to call for it) - and a taxi was arranged for the return trip. Happy to store luggage on the last day after check-out. Pretty good Breakfast.

It is a long way from the Airport (for an 'Airport Hotel'). Taxi ride was $35.