The rooms were very clean. The staff was courteous and helpful and were attentative to all of my needs. The furniture within the rooms was comfortable. Breakfast was good tasting at one of the hotel restaurants. The view from the room was nice as was the view from the rooftop restaurant. Rooms were spatious as well. Would definitely stay here again. Location was convenient to most places in downtown Calgary and easily accessible to public transportation. The hotel is conveniently located across the street from the bus that goes to/from the airport.

Breakfast is not included in the price as hotel doesn't have a breakfast buffet. The hotel also did not offer daily housekeeping but rathter cleans the rooms every 3 days by default. The hotel also does not have an ethernet port.

Nice, quiet hotel in downtown. Helpful staff. We were a family, 4 adults. Tight beds. At least 180 cm is necessary for two people. The taste of the breakfast is quite good, but the organization is poorly managed. Only one portion of tea or coffee without the possibility of a supplement. The coffee is quite terrible. One self-service coffee maker and a juice machine would be enough. Unfortunately, it is very far from a quality buffet breakfast here.

Maybe because I booked last minutes, but I got a room for about $170. That was a great value. The carpet felt very clean. The shower was spacious. The bed was comfy. I went to Dorian hotel side for night cap and breakfast, and they were fancy. Right in downtown, and it was so convenient. The front desk was kind, and when I requested for a kettle, it was delivered right away. Small bottles of water was supplied, and it was nice.

Surprisingly, there was no tea.

Jarrett is the best. He made a memorable first impression by just being himself.. He guaranteed we will never stay anywhere else in Calgary. We are an Italian family of 5 meaning when we walk in its like a really loud nightmare headed to you. Jarrett was patient, funny and so kind. I have 2 friends going to Calgary next month and made them cancel their original hotel and book this one. They did.

More snacks and drink options.

I recently had the pleasure of staying at this hotel and I can't express enough how impressed I was with the level of service and flexibility provided by their staff. From the moment I arrived, I felt like a valued guest. One of the standout moments was when I arrived at the hotel well before the official check-in time. I was expecting to just drop off my luggage and wait in the lobby, but to my pleasant surprise, the staff allowed me to check in to my room right away. This small but significant gesture made a huge difference for me. I had been traveling for hours and had an important meeting later in the day, so being able to freshen up, change, and catch up on some work in the comfort of my room was a godsend. The room itself was clean, spacious, and well-appointed, offering a comfortable workspace and a cozy bed. The Wi-Fi connection was strong, which was essential for me to catch up on emails and prepare for my meeting. The room service was prompt.

The hotel was lovely, really clean and spacious rooms, great ammenities and really great staff!

The location of the hotel was very central, however downtown Calgary isn’t the nicest place so we felt a little unsafe at times. The hotel also had a water ban so we had to have short showers and our rooms could not be made it. I know this isn’t the hotels fault, and they did their best to accomodate the water ban.

King Room was generously sized, modernly furnished.

Front desk seemed understaffed with lines for check-in. A room was not available even though it was well past 4pm. Gesture of complimentary drinks was appreciated but I would have preferred a room.

The room exceeded my expectations and it was a few blocks from the entertainment district.

I thought it was a brand new hotel (which I read online). It's an older building that has been renovated. It still has the old style ice machines in hall and I was woken up a couple times. There were a lot of drug addicts on the streets, I sometimes felt uneasy at night.

The staff were amazing, friendly kind and responsive. Cleanliness was superb and breakfast staff were awesome, especially Shaheen. They always offered to prepare coffee to go when I was leaving breakfast.

There was a coffee machine, but not kettle or tea, I encourage them to add that as well.

The downtown area is quite, the hotel is comfortable to stay

But the room didn't have the safe, also they should have bottle water for the guests as they arrived ,the breakfast is not a buffet style ?I had a bit disappointed.