A large, beautiful, well-equipped apartment. A large and comfortable bed, many closets. The bathroom is very large, including a bathtub and a shower cubicle with plenty of towels and everything needed. Across the road there is an excellent restaurant and a very good restaurant. There is no point in coming and staying in Calgary with a car, if you still come with a car there is a public parking lot that costs 10 dollars or parking at the hotel for 45 dollars. The distance to the center is about 15 consecutive minutes looking at charming statues and bridges. The hotel staff is kind and charming.

The staff were wonderful esp our housekeeper and the concierge staff. The amenities were great- there was lots of bottled water and the keurig gave us great coffee and lots of it. We loved the water machine in the lobby.

We found out that some areas around property were under construction, and we did have to walk around back street behind hotel to get in. This was not the hotels fault. It was lovely & quiet most nites tho we did hear a dog barking the last night. It may have been in the hotel and we had not realized dogs were allowed. It was not real loud but it did go on for awhile. We could have called desk but we didn’t as we didn’t know where it was coming from. In our minds this was small because we loved everything else about the hotel!!

Spacious comfortable spotlessly clean rooms. It was really nice to have the separate living and sleeping areas. We booked two apartments, the second one for our son, his wife, and their 4 year old. This is the second time we have stayed here. It’s close to a park, and a very good restaurant across the road, as well as two good bars. We stayed New Year’s Eve this time. Breakfast was very good, and all the staff are very welcoming and helpful. We will definitely be staying here again.

Nothing! Everything from valet parking to check in and check out and everything in between was good.

Very comfortable suit/room, perfectly clean, room service was perfect, mini bar, safe, several USB plugs near kitchenette and near the bed, bathroom very clean and very well maintained by room service every day, very friendly and helpful staff at lobby - well, I was more than 100 percent happy during my stay

Basically nothing serious. The safe in the room did not work due to battery power; but after my complaint the problem was solved within 10 minutes. That shows the quality of the hotel: if there is a problem, it will be fixed very fast.

The staff were welcoming and very helpful. The rooms are good, and I liked the separate lounge kitchen area. The bed and pillows were so comfortable, the best I’ve slept on. So much so I took photos of the brand! The suite was spotlessly clean and had everything we needed. Not like a lot of hotels these days that provide just the basics! We had drinks and dinner in the restaurant in the evening which we throughly enjoyed, and the breakfast the next morning was delicious. There were 4 adults and 1 child and we all enjoyed our stay. We have booked another night for New Years Eve, and we know that it’s going to be perfect!

Nothing.

Definitely the excellent service, very Professional staff from reception, valet and restaurant, location, rooms.

Our single night price was too expensive versus our following multi-nights . Valet rate was definitely too pricey. It equals to 15% additional to the cost of our stay. I found this extreme. Plus we have to tip the good service of the valet. Customers of the hotel should have a preferential rate than city parking.

Amazing place! Location is great. People are friendly. I travelled with cat, so they give me cat's plates for food and water. Great room, no complains at all. Stable wifi. And they have laundry right in the hotel which huge advantage from my standpoint.

Nothing comes to mind! Its was great stay overall! Happy to come back in my future visits.

We took our grandkids for an overnight treat in downtown calgary. The Sheraton is in a great location and is family-friendly. All the hotel staff we had interaction with were kind, helpful and welcoming. Overall fun experience.

The sliding door between the bathroom and bedroom in our room was difficult to slide and squeaky.

Staff was very nice & welcoming, made us feel very comfortable. The room was really spacious & a very comfortable bed, the living room area was cozy as well. Pool & Hot tub was appreciated. Views from the room are awesome, great amenities all around. Easy to Uber or take the train from the hotel. Really enjoyed our stay & will stay again.

Perfect hotel for small families! Great service, clean facilities and bigger pool than most hotels! Restaurant is delicious (go a la carte vs buffet, both good just better selection with a la carte, but buffet was great for our kids)

The only issue we had was the small laneway in front of the hotel for valet and drop off’s. It’s just a busy area and a tiny spot - valet staff were so happy helpful and still speedy despite the traffic, etc.