Location pretty good. Good amount of cupboard space, full kitchen, large dining table and spacious lounge with sofa bed. Separate bedroom with large bed. Good size bathroom. Breakfast was adequate and a bonus to start the day. Was about a 10 minute walk to Time Square and 3 to 5 mins to subway

We asked for a topper for sofa bed which make it more comfortable. It would be a little hard for full size adults

We loved the location (great for walking around Midtown and for subway lines 6 and E, which will quickly take you Downtown) and the space in the apartment. Yes, the hotel is a bit dated, but well-maintained. The breakfast is good for American standards: tasty coffee and a pretty wide choice. If only they would stop using all those single-use plastics..:(

The worst aspect of this place is the limited space at breakfast - if you arrive from Europe and are jetlagged then it's easy to be the first downstars at 7am, but the longer you stay the longer you wait in line for a table:) But let's make it clear: we never waited longer than a couple of minutes. I would stay there again!

The room is actually a nice spacious flat with 2 large bedrooms with king and queen super comfortable beds, a living room that turns into the 3rd bedroom with a queen bed and a practical kitchen and bathroom. It was really more that what we expected from a Manhattan hotel (that in most reviews are tight, small, dark, dirty and way overpriced). The furniture and the decoration were not modern but everything worked as expected. I could easily see ourselves (5) living there for long terms. 10/10 Breakfast was clean and fresh but pretty plain and basic. 6/10 Rosa holds the secrets for THE best omelet I have ever tasted. Unfortunately she only makes it twice a week, not every day! Rosa, my doctor says "thank you" for that. Water dispenser was only dripping, could not refill a bottle. Bonus, you can take your breakfast up to your room and enjoy it there! WiFi was OK 9/10

The night cost, but all the Manhattan hotels are overpriced

We as a family of four stayed here for 5 nights. Location is awesome and it's at 5 min walking distance from two metro stations and ten min from Grand Central. Times square is just 15 min away. The suite appt was really spacious and comfortable. Both the bedrooms are quite spacious. Attached kitchen with basic cooking utensils and cutlery was quite convenient. Cleanliness was good. They provide room cleaning after every two nights of stay. Staff is quite hospitable and helpful. Breakfast spread is limited but good. Getting a spacious 1000+ sq ft suite in central Newyork was the highligh.t.

The place is expensive for the quality of the hotel, doesn't offer value for money. You have to wait for a lift in the busy morning. Bed mattress was too soft and the bed was a bit higher for avg persons height.

Most important: the location was great, easy to get to places across Manhattan. Next top of our list: the apartment was spacious for a family with two teenagers. I especially liked the high ceilings and enough room for everyone’s suitcases and clothes to be stored. It was practical to have separate rooms, good to have a table and chairs to sit around. Third on our list was to have kitchen with tools and a large fridge to store drinks and some food. We didn’t cook there but it was just really nice to have all the crockery and cutlery, making tea and coffee, or for takeaway. In addition, the bathroom had everything we needed. It was lovely that the apartment was cleaned and beds made every 2 days. I also appreciated that the hotel provided toiletries and we didn’t have to purchase our own. When we were there, it was really hot in NY so having airco was great. The beds (double bed and sofa bed) were both comfortable, we had asked for a foam cover for the sofa bed which I think helped. I thought the sheets were clean and soft. It was great to have breakfast in the morning, which helped us get set for the day ahead. Loved the donuts that were handed around some of the mornings :) Personally, I liked that the building wasn’t very high and had more normal proportions than the sky scrapers.

I think my main point would be that it was dated. I knew that beforehand through the reviews so that was no big surprise. I think with a few minor things they could easily upgrade the decor a bit (for instance the curtain setting). The kitchen looked especially dated, but in the end it had everything we needed. The breakfast room was on the small side but we didn’t mind waiting for a table to become available. I wasn’t smitten with the breakfast but in the end I think it had everything I needed and the family was ok with it. The breakfast managers worked really hard to get everyone seated while keeping the buffet stocked and clean.

This hotel was amazing. The location was perfectly placed and central. The room was big and clean and made our trip. It allowed our family of six the space to relax. The staff went above and beyond. They were friendly and welcoming and nothing was a problem. Special mention to Rosie our breakfast server. She was fabulous and helpful and so lovely with our kids. I literally can’t praise this hotel and its staff more and will recommend to everyone. A first class experience at an affordable price.

The only added bonus would have been a hotel bar but with so many nearby it really didn’t matter.

We loved LOVED the location and the size and cleanliness of the room! We had 2 bedrooms/ 2 bathrooms and a full living room and kitchen! For NYC it was HUGE! The staff was super friendly and helpful. The breakfast was good and we loved being able to eat it from our rooftop terrace!

The ONLY thing that was disappointing was that the rooftop terrace was run down and several chairs were ripped and broken. The blinds were broken. The rooftop access is so amazing and it could have been decorated so cute and had so much potential... it was sad to see such a useful space so rundown.

Sensational location of the hotel. Very tasty breakfast. Great hotel staff, very helpful and friendly Rossa - thank you for your help with the hairdryer. Hotel very clean.

Our room was on the ground floor of the building, we did not know that the view from the window was of the wall, it would have been worth writing this in the description. I am quite a delicate sleeper so it was difficult for me to fall asleep without ear plugs due to the huge air conditioning extractor which was right next to our room.

Room size(s) was good Comfortable bed Decent breakfast Friendly staff - especially Rosa and Allayah Option to store luggage securely on last day Having a room safe Location Good level of housekeeping Free hot drinks and filtered water accessible 24/7

Slightly tired fixtures and fittings - mainly kitchen cupboard door edges and one room had non-opening blinds Loud road noise due to ill-fitting air conditioning units Breakfast room was a little cramped Living area could do with brighter light(s) Competing with staff using lift at breakfast time

Daily complimentary hot breakfast was great and Rosie the lady serving was lovely! If you couldn’t get a table she helped tray everything up so that you could take it to your room. Rooms are very spacious, beds are so comfy. I travelled with my husband and 2 young adult sons, we all had our own space, our family room was awesome.

Nothing really, i guess if i had to pick something it would be that things could use a little TLC but nothing that would ruin my experience there.