We chose a room with a sea view which was sensational: the apartment was clean, had good storage options, and the beautiful beach (not too busy, and with a view on the whole bay) is just literally a few steps from the balcony. We liked the breakfast too. Additionally, the background music in the restaurant is classy and fits the relaxed scenery - it is rare feature these days. The staff was helpful, and Mr. Hong kindly addressed all of our queries during our stay. Thank you!

Just a minor one: the shower water pressure could be higher in the bathroom.

Perfect location - nice end of the beach, quiet but still an easy walk to other cafes etc. Spacious and well-equipped rooms. Friendly staff.

It would be good for guests and the environment if the hotel invested in providing 20 litre water bottles for guests to refill their personal water bottles with.

- very calm, secluded place with a beautiful beach and amazing view from the villa - good Wi-Fi - nice villas - good breakfast - friendly staff

- our room was cleaned just once in 5 days and it was made only after our request! - no shower gel, only a poor soap included (we bought a bottle ourselves for 4,5$, so it’s better to bring your own) - water pressure in a shower could be better. I have long hair and it was a challenge for me to wash off a shampoo - no TV - power cuts several times per day. Electricity was back just in a second, but it was quite annoying with an AC switch on/off noise in the middle of the night as well as reconnection to WIFI at a day time

Great hotel. Location only steps from the beautiful clean beach. Raked every day. Modern Bungalows right on the beach spacious, light filled, modern furnishings, clean with two arm chairs and sofa on the veranda, plus sofa inside. Large bathroom. Lots of hangers. Food generous delivered by smiling happy waiters. Hong on reception was welcoming with a big smile always. Only five minutes walk between two boat ramps. Supermarket 15 minutes walk along the beach. Massages 1 hour US$16. Beautiful quiet end of the beach. Highly recommended

Nothing. We stayed eight nights and everything was perfect

We had to walk from the pier to the hotel as the sea state was too choppy for the hotel boat to pick us up. It gave us the opportunity to see a lot of the other beach front hotels. As other reviewers have commented, the beach at the Saracen Bay Resort is far and away the best kept, it was a relief to see it after seeing the others. The beach had a bit of a breeze and the water was lovely. The welcome we received when we checked in was warm and the free drink both welcome and cool. The staff are fantastic and friendly. All the bungalows are identical (as far as I can see) and they're huge. The shower was great, good toiletries and lots of towels. Also lots of places to sit inside and out 😀 No TV, you're on holiday. The food in the restaurant (we had 2 evening meals there) was superb and a good price. Top tip: read your welcome message as it mentions which ferry service to choose as the different options use different piers. I didn't read the message and therefore chose the wrong one

- We have mixed opinions on the bed, I thought it was way too hard whilst my husband found it ok. - Lack of privacy from people walking past. The bungalows have a whole wall of glass and people look in unless you have your curtains closed, but you don't want to close them as the view is glorious - For me, I don't think it represented great value for money

The villa was front row opening directly onto the beach with wonderful views of the tropical white beach and sea. The A/C was quiet and efficient. The staff were efficient and unobtrusive, but available when needed. The facilities were modern, plenty of coat hangers etc, The power sockets accepted UK square pin. An indoor seating area and on outdoor terrace. The curtains to the full width window and door were light proof, so no unwanted early morning sunshine. The included breakfasts were ample and well cooked with a wide choice

The shower was an electrical unit delivering hot water but with a very poor pressure. The water to the basin was cold only. There was a new hotel complex next to the resort, the building work mostly finished but not operational at the time of our visit. So no problem for us. I would anticipate the finishing off of the works in the near future might cause some noise/disruption.

Wonderful staff, perfect organization regarding our pick-up from the boat, and a free upgrade to a sea view villa since it wasn’t very busy and they were able to offer it. Lovely rooms and a nice cuisine, both for breakfast and/or lunch/dinner

On the downside, we were only given one towel each, so we had to use the same towel for the body, face, and hands. On the one hand, it felt eco-friendly, which is why we didn’t complain, but on the other hand, it was a bit unusual. Also, the light fixtures above the dining tables are in urgent need of cleaning!

Staff were great, particularly Mr Hong and the location on the beach near Rumi pier is excellent. The hotel to one side has closed down so no noise from there and then it’s a 10 minute walk before you come across any of the other resorts. The sand and sea are gorgeous, the beach is deeper where the hotel is located and unlike all the other resorts further down the beach, the hotel does not try and pull in customers from outside the hotel to eat in the restaurant by putting tables and chairs on the beach. This means it’s quieter and a bit more “exclusive”I would recommend the beach villa as you have a lovely view although privacy is a bit compromised.

It’s a very “rustic” hotel, (as are they all at Saracen’s Bay to be fair) there’s no big building with rooms as you think of most hotels, Reception is a planked wood building with some tables and chairs which is essentially the restaurant. I felt it could do with updating. There is no pool so the hotel lacked somewhere for people to meet. The room was a great size but the mattress was rock hard and the furniture could do with updating. For me, I would rather have paid double what I paid and have a little more luxury. This place is begging to be turned into a luxury boutique hotel IMO!

We had an exceptional time at Saracen Bay Resort - do yourself a favor and stay here, if you are in doubt. The resort is located at the nicest part of the beach, bungalows are spacious, clean and well equipped. AC is powerful, cooling down the space in minutes and the warm shower was also very nice - especially as it was rainy and not as hot the first days of our stay. The room was cleaned daily, beach towels were provided and the staff were also extremely kind and friendly and helped us with our onward ferry ticket. Also, hands down the best breakfast set in regards to taste + value for money that we had anywhere in our 4 months of travel. 100% recommend.

Very nice bungalow, spacious, daily cleaning, located on the quiet side of the beach, not far from the pier either. Terrace is huge, with sofa table and chairs, it’s really lovely. Room also spacious, with fridge & kettle, sofa table and desk. Restaurant served lovely food, with Asian, khmer & western option. Cocktails are also nice here. (No happy hour) The surrounding areas are very green and hide the other bungalows in front of you. They build it in a way you have more privacy too. You feel in the nature with sea view path even if you are not beachfront. Staff are very friendly.