The location was great! Also the variety of foods at meal time was very good. The staff was very attentive. The evening shows were entertaining. Brilliant idea the breakfast with cartoon characters for the kids so the parents can get a break to start the day!

Very good and satisfying overall. Maybe something to improve could be how engaged the animators are during the day activities for the kids, to get them more excited to participate in them. Would also be nice to get fruit outside by the pool so the kids could have a healthy snack in between meals

From start to finish the staff couldn't do enough for us

There was nothing we didn't like it was a pleasure to stay.

location was great and the staff is excellent

room size

Fantastic staff ,food perfect just can't say enough.we stayed a extra night

la terraza chillaut

el bufet

We liked the hotel overall, although you need to know in advance some things. This area appeared to be a quite local tourist area. There are mainly Spanish people (with a bit of French too). As a result, no one speaks English anywhere. In the hotel, only the receptionists spoke English. Other stuff only Spanish. Shops, taxis, restaurants -- only Spanish. The hotel itself is kind of Budget (or maybe Economy) class. On one side you have everything, on the other side, options are very limited and cheap-looking. For example, food in the restaurant (we had full board) -- you have food, but only very limited choice, compared to any other hotels in Spain that we've been. We never took deserts, because there were nothing to choose from. People in the hotel were mainly old Spanish people, very few kids. The restaurant is extremely crowded -- a table is difficult to find. But stuff in the restaurant is very friendly and responsive, they really work very hard and try to make everything for you. Big thanks to them, we liked them a lot. We had an apartment with 1 bedroom. It was OK (again, everything is kind of budget). We had a small kitchen, but no kettle, and extremely small amount of cutlery and dishes (all 2x). Maîtresses were good (on the main bed). Cleaning is very good. However, the new towels sometimes had dirty spots on them. The hotel has a game room with 2 Playstations. A big plus was the price we paid. We were satisfied with the price/quality ratio. As for the town itself -- there is hardly anything to do in the area if you need some entertainment. You probably need a car to visit places that are somewhat far away. The city has a nice fortress with the old town, that's basically it. On the other hand, you can enjoy some nice walks along the sea and relax.

- No free drinks at lunch and dinner. A bottle of water is EUR 2.75. - Restaurant is pretty crowded. - Elderly Spanish people in the hotel were some sort of "social tourism" guests. There were other rules applied to them compared to commercial guests, so it was confusing. They didn't need to pay for drinks in the restaurant and got free water and wine, so that looked kind of weird from aside. On a good note, sometimes were got a plate with jamon and cheese for free as a compliment. Again, I just fairly mention this information for you to be aware of the hotel. None of the mentioned things were really a big problem for us personally. But it depends on how you look at that.

Nice and clean room, comfy beds, nice pillows. Very good locations, family friendly. Exactly on the beach.

The food wasn’t good enough. The restaurant was very busy as like buffet. The entertainment for kids was very disappointing.

Installations

Food

Beach front and pool with bar.

Booked an Aparthotel and received a room with Smurfs painted on the walls ( Smurfs not the issue per se, but the fact that we expected an aparthotel. Management of reception left one lady to handle all check-ins, as if they were too badass or had other more important things to do than assist in expediting the checkout line. „Rooftop bar had decor of an architectural studio as opposed to an actual bar and zero music made the vibe even more awkward. The attempt to provide a complementary cocktail upon arrival was disappointing given the fact that guests had two choices of mediocre, mellow fruit juice cocktails and the inventory to prepare the cocktails was on the ground level, making the wait time for prep a solid 15 minutes.