The location is very nice and calm. It is a paradise at the river. With spectacular views at the mountains. The Staff in general was excellent. Sometimes there was a language problem but we can manage that. In the Chinese restaurant our waiter was very good. Spoke good English. His name was Prince and he was very fun to speak with. Gives good advice over the dishes and he loves his work. Also the complimentary raft ride over the river was excellent

The Alpacas need to have a bigger stall. Also they can have a pasture near their stall. So they can walk outside when they like. The children can visit them there.

Our stay was perfect. Every time we returned from our tours or shopping, it felt like we were back in paradise. The staff were welcoming and professional; the rooms were clean, and the breakfast served was delectable. We also enjoyed feeding the ducks, peacocks and fishes. The bamboo rafting experience was a bonus.

The distance to town and the main attractions takes about 20 minutes, but the hotel's sanctuary-like atmosphere made up for it.

Beautiful hotel, stunning set up - great rooms, communal areas etc. Felt serene and relaxing. Great Spa facilities. Welcoming staff.

Lovely hotel, but the rooms are starting to feel a little worn, so could do with better maintenance and some refurbishment. Location on the river is beautiful, but very remote in the middle of a village, so difficult to get to and quite a distance from anything.

The breakfast buffet was delicious with so many choices. Not to be missed! All of the food was fresh, tasty, and well prepared. Our villa was gorgeous and very well appointed. We did have a problem with our air conditioning. They offered to move us, but ultimately they were able to fix the AC in our original unit. The staff is very friendly and helpful.

Very quiet and very beautiful hotel and surrounding. Staff are very attentive for all your concerns. Breakfast and dinner were very good with many options I had a great and piecefull time

Nothing but if there was inner pool for cold days then this place would be perfect

I liked the tranquility of the resort and even when crowded, you can still find peaceful spots on the property. I liked how most of the staff went our their way to make our stay comfortable and try to fulfill all our wishes. My son enjoyed the ponds and breakfast with peacocks! It was truly a blissful sight. I'd like to thank Ian for bringing our in room dining--super charming guy! I'd like to thank the chef (maybe Martin is his name) he always was helpful and most of all Rhianna for the nice hospitality! !

Cleanliness was the main issue as we kept finding hair in plates at the restaurant and also it seems the chamber maids are not tall enough to clean all the way up as the villas are quite high and some places are very dusty! Compared to any other 5 star resorts or Banyan tree, food quality and preparation needs a bit improvement. I give food a 6.5 out of 10!

The spa, the ambient and the staff super friendly. It has a nice view and close to the river.

Breakfast could be improved with more international options. For example there was no ham.

It’s location, layout and landscape

It was very costly

Stunning property, albeit slightly dated, but great value for money and the location is wonderful. The staff really standout for their warmth and service mentality.

Nothing, it was really great

Beautiful hotel on the Li river with lovely staff and great kids facilities.