628 reviews
From
$9412545 West Bell Road, Surprise, 85374, Arizona, United States
628 reviews
1/33
Free parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Parking On Site
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is a 3-star hotel in Surprise, Arizona. Located 0.5mi from the city center, the address is 12545 West Bell Road. Breakfast is offered, and the price starts from $94.
Guest amenities include free parking on site, free WiFi, an outdoor swimming pool, a fitness center, a business center, and a 24-hour front desk, plus non-smoking rooms. Additional features include a sun deck, patio, garden with views, and free beach umbrellas and beach chairs. Pets are allowed with extra charges, and meeting/banquet facilities and a golf course carry extra charges.
Reviews: 628.
Start mornings with breakfast on offer, then enjoy the practical perks: free parking on site, free WiFi, and an outdoor heated pool for a refreshing dunk after sightseeing. A fitness center and a business center help keep routines on track, while the 24-hour front desk is ready to lend a hand at any hour.
Outdoor spaces invite time outdoors: a sun deck, a patio, and a garden with views offer places to unwind between excursions. Beach days are easy with free beach umbrellas and beach chairs, and pets are welcome with an extra charge for tail-wagging travelers. The stay is non-smoking, keeping the air fresh for everyone.
Meetings and events can be arranged with meeting/banquet facilities available for an additional fee, and access to a golf course carries extra charges. For payment, cash is not accepted; major cards such as Discover, Diners Club, JCB, Mastercard, American Express, Visa, and Carte Blanche are accepted, making checkout a breeze.
Closest airports
Phoenix Sky Harbor International Airport
23.7miPhoenix-Mesa Gateway Airport
44.6miFree parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Elevator
Picnic area
Garden
View
Bathtub
Show 6 photos
Suite, King Size, Patio
1 King Size Bed
1 Sofa Bed
495 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a patio. The unit has 2 beds.
Show 6 photos
Suite, 2 Double Beds, Patio
1 Sofa Bed
2 Double Beds
495 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a patio, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 3 beds.
Show 4 photos
Suite, 2 Double Beds, View
2 Double Beds
1 Sofa Bed
495 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x8
+
x5
More details
The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Show 4 photos
Suite, 2 Double Beds
2 Double Beds
1 Sofa Bed
495 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x8
+
x5
More details
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a sofa, as well as heating. The unit offers 3 beds.
Show 4 photos
Suite, King Size, View
1 King Size Bed
1 Sofa Bed
495 sqft
Private Bathroom
View
Microwave
Coffee machine
+
More details
The spacious family room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room features a sofa, a carpeted floor, heating and a TV with satellite channels. The unit has 2 beds.
Show 6 photos
Suite, Accessible
1 King Size Bed
1 Sofa Bed
495 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x8
+
x5
More details
Suite Accessible King Size Bed
Show 4 photos
Suite, King Size
1 King Size Bed
1 Sofa Bed
495 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x8
+
x5
More details
Suite, View
x8
+
x5
More details
Suite With Views
Standard Room
x10
+
x6
More details
Room Standard
Suite
+
More details
Suite Standard
Standard, 2 Double Beds, Pets Allowed
2 Double Beds
Pet Friendly
More details
Standard, King Size, Pets Allowed
1 King Size Bed
Pet Friendly
More details
8.3
628 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Cynthia
9.1
June 2025
I like how clean and friendly the staff were. Nice location in a very clean area. Outside the property even has a small pond next to it very nice
We received a false complaint about noise being too loud. I had to explain that we were very quiet because my son is disabled and doesn't like loud noises and my husband is also disabled. I offered the clerk to come and see for herself..it was resolved. We had to go to the service desk to get our own blankets and extra towels because housekeeping was not on the clock at 9pm. And the front desk lady could not leave her post. But other than that the staff was very nice
Becca
8.2
April 2025
Great size spacious room with 2 TVs! Comfortable room, bed and good shower. Kitchenette a plus. Frig needs defrost. Appreciate elevator . Dated but clean (except pigeon poo on balconies) with a Grecian vibe. Breakfast was wonderful!! Self waffles and pancakes and hot biscuits and gravy, etc. Kudos to the worker who was back and forth to both areas and cleaning tables! Pool was nice but just a couple of lounge chairs so sat on hot metal chairs and hot tub out of order. Good location and walk to some fast food. Very good weeks stay and price was a great value!
Richard
8.2
November 2024
The room was clean and comfortable. The breakfast was a little underwhelming but it hit the spot just the same. It was all the standard fare of a hotel breakfast except that the hot food was served behind a counter instead of buffet style, while the rest of the breakfast items (e.g., waffles, cereal, etc.) were across the lobby in another room. It was a great deal for us weary travelers. We also liked the availability of the bottom floor with patio access to the pool/spa area. It was nice not having to traipse through the hotel in wet clothes to get back to our room.
There was nothing we didn't like.
Ruud
8.2
August 2024
As I was with no vehicle during my stay, it was nice that there were 2 fast food places less than a block away. Free breakfast that you did not have to cook yourself. The bed was quite comfortable (may need to be replaced soon). Decent size rooms with walking area. 2 TVs so if your are with someone who wants to watch tv or something different from what you are watching, there are 2. I was unable to make use of any other amenities (was recoup from surgery)
The sheets. I do not like polyester, it is soft but HOT. There was no ice machine nor drinks machine on the floor I was on. Typical hotel pillows that have no substance (I always bring my own any how)
Yvonne
10
July 2025
Have brought my small yorkie was nice to have her welcome. The breakfast was great too. The people were great and the staff was very helpful. We were leaving extra earley the next day and was given the coffee I needed for that morning. Also I want one of those pillows was the most comfortable. Thank You.
Where other persons who had dogs large ones did not clean up after them. I do recommend the back area needs to be clean up there is broken glass as well the animal waste.
Jen
8.2
May 2025
The room was fantastic. Very big and the beds were very comfortable. The breakfast was also good. One of the managers, Jessica, was amazing with resolving the few issues I had. The price was also reasonable given the room!
I had some problems checking in, which almost left me on the streets for the night. The Wi-Fi isn't great and I ended up having to move room to resolve it
Kym
8.2
January 2025
The staff were wonderful and very cordial!! This is the second time we've stayed here and really enjoy the location and the atmosphere and staff. The breakfast is good and the eating area is clean. The staff is great at replacing towels, sheets, etc. in a very efficient manner.
Even though there is a no smoking policy on the property, we often smelled marijuana coming from another room. That was disgusting!!!
Adam
10
February 2025
Very spacious clean, quiet, safe. Staff was great. Two tvs, one in the living room area one in the bedroom. There’s a sink in the living room and two sinks in the bathroom. Very nice hotel
The ice machine was far, we had went to the football game and I was completely wasted when we got back to hotel. I went to go get ice and it was a mission lol, I got lost trying to find the ice machine. But it really wasn’t a big deal, it was more of an adventure.
Anonymous
10
July 2025
We really appreciated how nice and clean this place was inside and out! They also serve a full breakfast variety to choose from so that was very nice! Over all we were very pleased with our stay here and will definitely be coming back again and highly recommend this place to friends and family 🙂
We weren't able to use the vending machine to get a drink because it was out of order.
Therese
8.2
March 2025
Check-in was easy and staff were friendly. The room was older but comfortable. We did not have any extra noise at night, so it was quiet. Our granddaughter loved the breakfast and coffee was good.
We did not get any clean towels for our second night. Due to spring training, it was definitely over-priced. Would have been better if it was a little less expensive.
Attractions
Phoenix Art Museum
18.9miWrigley Mansion
19.2miHeritage Square
20.1miArizona Science Center
20.1miCamelback Mountain
22.1miSouth Mountain Park
24.6miScottsdale Fashion Square
24.9miPhoenix Zoo
25.2miDesert Botanical Gardens
25.2miOld Town Scottsdale
25.4miScottsdale Museum of Contemporary Art (SMoCA)
25.5miTempe
26.3miMcDowell Sonoran Preserve
27.1miLEGOLAND® Discovery Center Arizona
27.5miSEA LIFE® Aquarium Arizona
27.5miAttractions
Phoenix Art Museum
18.9miWrigley Mansion
19.2miHeritage Square
20.1miArizona Science Center
20.1miCamelback Mountain
22.1miSouth Mountain Park
24.6miScottsdale Fashion Square
24.9miPhoenix Zoo
25.2miDesert Botanical Gardens
25.2miOld Town Scottsdale
25.4miScottsdale Museum of Contemporary Art (SMoCA)
25.5miTempe
26.3miMcDowell Sonoran Preserve
27.1miLEGOLAND® Discovery Center Arizona
27.5miSEA LIFE® Aquarium Arizona
27.5miAirports
Phoenix Sky Harbor International Airport
23.7miPhoenix-Mesa Gateway Airport
44.6miLocation
Features
Availability
Free parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Elevator
Picnic area
Garden
View
Bathtub
Accessibility
Entire unit wheelchair accessible
Activities
Golf course
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
Fire extinguishers
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness center
Outdoor swimming pool
View
View
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
Diners Club,
JCB,
Mastercard,
American Express,
Visa,
Carte Blanche
This property does not accept cash.
Can pets stay with guests at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
Yes, you can stay with your pet at Windmill Suites Surprise, Ascend Hotel Collection, but be aware that additional charges may apply.
When are the check-in and check-out times for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection permits check-ins after 04:00 PM and expects check-outs to be completed by 11:00 AM.
Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection provide parking options?
Yes, parking is available at Windmill Suites Surprise, Ascend Hotel Collection. It is free for hotel guests and the parking is on site. Additionally, the parking is public parking, so no reservations are required.
What are the rates at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
For Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, room prices kick off at $94. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What are the room types available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
The Windmill Suites Surprise, Ascend Hotel Collection offers a variety of rooms including King Suites with a patio, View Suites with two double beds, Standard Suites with two double beds, King Suites with a view, Suites with two double beds and a patio, King Suites that are accessible, and Standard King Suites. None of the rooms allow smoking. All rooms have a size of 495 sqft and can accommodate between 3-6 adults and 3-4 children. The bed options include sofa beds, king size beds, and double beds.
What are the main attractions at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
Guests at Windmill Suites Surprise can make the most of their time at the hotel by enjoying the leisure amenities provided. They can relax and cool off in the outdoor swimming pool, which is available all year round. The pool is also heated, ensuring a pleasant swim no matter the season. Additionally, guests can make use of the sun deck and beach chairs/loungers to soak up the sun and enjoy the beautiful weather.
For those who enjoy outdoor activities, the hotel offers a golf course where guests can spend their time practicing their swing. They can also make use of the beach umbrellas and BBQ facilities provided for a fun-filled day outdoors.
To stay fit and active, guests can utilize the fitness center to exercise and stay in shape during their stay. For business travelers, there is a business center available for any work-related needs.
Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a pool area?
At Windmill Suites Surprise, Ascend Hotel Collection, there is an outdoor pool that is available all year round. The pool is heated, ensuring that guests can enjoy swimming even during colder seasons.
Can I use my credit card at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?
Yes, you can use your credit card at Windmill Suites Surprise, Ascend Hotel Collection. They accept American Express, Visa, Discover, Diners Club, and Mastercard. However, they do not accept cash as a payment method.
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