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8.3

628 reviews

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

12545 West Bell Road, Surprise, 85374, Arizona, United States

Choose dates to view prices

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is a 3-star hotel in Surprise, Arizona. Located 0.5mi from the city center, the address is 12545 West Bell Road. Breakfast is offered, and the price starts from $94.

Guest amenities include free parking on site, free WiFi, an outdoor swimming pool, a fitness center, a business center, and a 24-hour front desk, plus non-smoking rooms. Additional features include a sun deck, patio, garden with views, and free beach umbrellas and beach chairs. Pets are allowed with extra charges, and meeting/banquet facilities and a golf course carry extra charges.

Reviews: 628.

Start mornings with breakfast on offer, then enjoy the practical perks: free parking on site, free WiFi, and an outdoor heated pool for a refreshing dunk after sightseeing. A fitness center and a business center help keep routines on track, while the 24-hour front desk is ready to lend a hand at any hour.

Outdoor spaces invite time outdoors: a sun deck, a patio, and a garden with views offer places to unwind between excursions. Beach days are easy with free beach umbrellas and beach chairs, and pets are welcome with an extra charge for tail-wagging travelers. The stay is non-smoking, keeping the air fresh for everyone.

Meetings and events can be arranged with meeting/banquet facilities available for an additional fee, and access to a golf course carries extra charges. For payment, cash is not accepted; major cards such as Discover, Diners Club, JCB, Mastercard, American Express, Visa, and Carte Blanche are accepted, making checkout a breeze.

Closest airports

Phoenix Sky Harbor International Airport

23.7mi

Phoenix-Mesa Gateway Airport

44.6mi

Most popular amenities

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Elevator

Picnic area

Garden

View

Bathtub

Rooms

King Suite with Patio in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 6 photos

Suite, King Size, Patio

1 King Size Bed

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a patio. The unit has 2 beds.

Suite with Two Double Beds - Patio in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 6 photos

Suite, 2 Double Beds, Patio

1 Sofa Bed

2 Double Beds

495 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a patio, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 3 beds.

View Suite with Two Double Beds in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 4 photos

Suite, 2 Double Beds, View

2 Double Beds

1 Sofa Bed

495 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

Standard Suite with Two Double Beds in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 4 photos

Suite, 2 Double Beds

2 Double Beds

1 Sofa Bed

495 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a sofa, as well as heating. The unit offers 3 beds.

King Suite with View in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 4 photos

Suite, King Size, View

1 King Size Bed

1 Sofa Bed

495 sqft

Private Bathroom

View

Microwave

Coffee machine

+

More details

The spacious family room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room features a sofa, a carpeted floor, heating and a TV with satellite channels. The unit has 2 beds.

King Suite - Accessible in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 6 photos

Suite, Accessible

1 King Size Bed

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x8

+

x5

More details

Suite Accessible King Size Bed

Standard King Suite in Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Show 4 photos

Suite, King Size

1 King Size Bed

1 Sofa Bed

495 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

Suite, View

x8

+

x5

More details

Suite With Views

Standard Room

x10

+

x6

More details

Room Standard

Suite

+

More details

Suite Standard

Standard, 2 Double Beds, Pets Allowed

2 Double Beds

Pet Friendly

More details

Standard, King Size, Pets Allowed

1 King Size Bed

Pet Friendly

More details

Guest reviews

8.3

628 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Cynthia

9.1

June 2025

I like how clean and friendly the staff were. Nice location in a very clean area. Outside the property even has a small pond next to it very nice

We received a false complaint about noise being too loud. I had to explain that we were very quiet because my son is disabled and doesn't like loud noises and my husband is also disabled. I offered the clerk to come and see for herself..it was resolved. We had to go to the service desk to get our own blankets and extra towels because housekeeping was not on the clock at 9pm. And the front desk lady could not leave her post. But other than that the staff was very nice

🇺🇸

Becca

8.2

April 2025

Great size spacious room with 2 TVs! Comfortable room, bed and good shower. Kitchenette a plus. Frig needs defrost. Appreciate elevator . Dated but clean (except pigeon poo on balconies) with a Grecian vibe. Breakfast was wonderful!! Self waffles and pancakes and hot biscuits and gravy, etc. Kudos to the worker who was back and forth to both areas and cleaning tables! Pool was nice but just a couple of lounge chairs so sat on hot metal chairs and hot tub out of order. Good location and walk to some fast food. Very good weeks stay and price was a great value!

🇺🇸

Richard

8.2

November 2024

The room was clean and comfortable. The breakfast was a little underwhelming but it hit the spot just the same. It was all the standard fare of a hotel breakfast except that the hot food was served behind a counter instead of buffet style, while the rest of the breakfast items (e.g., waffles, cereal, etc.) were across the lobby in another room. It was a great deal for us weary travelers. We also liked the availability of the bottom floor with patio access to the pool/spa area. It was nice not having to traipse through the hotel in wet clothes to get back to our room.

There was nothing we didn't like.

🇺🇸

Ruud

8.2

August 2024

As I was with no vehicle during my stay, it was nice that there were 2 fast food places less than a block away. Free breakfast that you did not have to cook yourself. The bed was quite comfortable (may need to be replaced soon). Decent size rooms with walking area. 2 TVs so if your are with someone who wants to watch tv or something different from what you are watching, there are 2. I was unable to make use of any other amenities (was recoup from surgery)

The sheets. I do not like polyester, it is soft but HOT. There was no ice machine nor drinks machine on the floor I was on. Typical hotel pillows that have no substance (I always bring my own any how)

🇺🇸

Yvonne

10

July 2025

Have brought my small yorkie was nice to have her welcome. The breakfast was great too. The people were great and the staff was very helpful. We were leaving extra earley the next day and was given the coffee I needed for that morning. Also I want one of those pillows was the most comfortable. Thank You.

Where other persons who had dogs large ones did not clean up after them. I do recommend the back area needs to be clean up there is broken glass as well the animal waste.

🇮🇪

Jen

8.2

May 2025

The room was fantastic. Very big and the beds were very comfortable. The breakfast was also good. One of the managers, Jessica, was amazing with resolving the few issues I had. The price was also reasonable given the room!

I had some problems checking in, which almost left me on the streets for the night. The Wi-Fi isn't great and I ended up having to move room to resolve it

🇺🇸

Kym

8.2

January 2025

The staff were wonderful and very cordial!! This is the second time we've stayed here and really enjoy the location and the atmosphere and staff. The breakfast is good and the eating area is clean. The staff is great at replacing towels, sheets, etc. in a very efficient manner.

Even though there is a no smoking policy on the property, we often smelled marijuana coming from another room. That was disgusting!!!

🇺🇸

Adam

10

February 2025

Very spacious clean, quiet, safe. Staff was great. Two tvs, one in the living room area one in the bedroom. There’s a sink in the living room and two sinks in the bathroom. Very nice hotel

The ice machine was far, we had went to the football game and I was completely wasted when we got back to hotel. I went to go get ice and it was a mission lol, I got lost trying to find the ice machine. But it really wasn’t a big deal, it was more of an adventure.

🇺🇸

Anonymous

10

July 2025

We really appreciated how nice and clean this place was inside and out! They also serve a full breakfast variety to choose from so that was very nice! Over all we were very pleased with our stay here and will definitely be coming back again and highly recommend this place to friends and family 🙂

We weren't able to use the vending machine to get a drink because it was out of order.

🇺🇸

Therese

8.2

March 2025

Check-in was easy and staff were friendly. The room was older but comfortable. We did not have any extra noise at night, so it was quiet. Our granddaughter loved the breakfast and coffee was good.

We did not get any clean towels for our second night. Due to spring training, it was definitely over-priced. Would have been better if it was a little less expensive.

Points of Interest Around Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Attractions

Phoenix Art Museum

18.9mi

Wrigley Mansion

19.2mi

Heritage Square

20.1mi

Arizona Science Center

20.1mi

Camelback Mountain

22.1mi

South Mountain Park

24.6mi

Scottsdale Fashion Square

24.9mi

Phoenix Zoo

25.2mi

Desert Botanical Gardens

25.2mi

Old Town Scottsdale

25.4mi

Scottsdale Museum of Contemporary Art (SMoCA)

25.5mi

Tempe

26.3mi

McDowell Sonoran Preserve

27.1mi

LEGOLAND® Discovery Center Arizona

27.5mi

SEA LIFE® Aquarium Arizona

27.5mi

Pools

Location

  • Outdoor

Features

  • Heated

Availability

  • All season

Amenities of Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Patio

Elevator

Picnic area

Garden

View

Bathtub

Stay rules - Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Can pets stay with guests at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, you can stay with your pet at Windmill Suites Surprise, Ascend Hotel Collection, but be aware that additional charges may apply.

When are the check-in and check-out times for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection permits check-ins after 04:00 PM and expects check-outs to be completed by 11:00 AM.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection provide parking options?

Yes, parking is available at Windmill Suites Surprise, Ascend Hotel Collection. It is free for hotel guests and the parking is on site. Additionally, the parking is public parking, so no reservations are required.

What are the rates at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

For Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, room prices kick off at $94. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What are the room types available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

The Windmill Suites Surprise, Ascend Hotel Collection offers a variety of rooms including King Suites with a patio, View Suites with two double beds, Standard Suites with two double beds, King Suites with a view, Suites with two double beds and a patio, King Suites that are accessible, and Standard King Suites. None of the rooms allow smoking. All rooms have a size of 495 sqft and can accommodate between 3-6 adults and 3-4 children. The bed options include sofa beds, king size beds, and double beds.

What are the main attractions at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Guests at Windmill Suites Surprise can make the most of their time at the hotel by enjoying the leisure amenities provided. They can relax and cool off in the outdoor swimming pool, which is available all year round. The pool is also heated, ensuring a pleasant swim no matter the season. Additionally, guests can make use of the sun deck and beach chairs/loungers to soak up the sun and enjoy the beautiful weather.

For those who enjoy outdoor activities, the hotel offers a golf course where guests can spend their time practicing their swing. They can also make use of the beach umbrellas and BBQ facilities provided for a fun-filled day outdoors.

To stay fit and active, guests can utilize the fitness center to exercise and stay in shape during their stay. For business travelers, there is a business center available for any work-related needs.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a pool area?

At Windmill Suites Surprise, Ascend Hotel Collection, there is an outdoor pool that is available all year round. The pool is heated, ensuring that guests can enjoy swimming even during colder seasons.

Can I use my credit card at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, you can use your credit card at Windmill Suites Surprise, Ascend Hotel Collection. They accept American Express, Visa, Discover, Diners Club, and Mastercard. However, they do not accept cash as a payment method.

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