1,176 reviews
From
$123Europalaan 38, Genk, 3600, Belgium
1,176 reviews
1/34
Restaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Carbon Hotel is a stylish 4-star haven in Genk, Belgium, sitting just 0.2mi from the city center. The address is Europalaan 38, and the property has earned 1,184 reviews from travelers who praise its vibe and reliability. Rates start from $123, making a chic base for exploring Genk and beyond.
Inside, a wellness-forward lineup awaits: Spa (free) plus Spa/Wellness packages, Steam room, and Sauna (free) suit those seeking relaxation, while Turkish/Steam Bath (extra charges) adds a premium option. Free Wifi keeps plans open; a Restaurant and Bar serve meals and drinks, and the Garden or Terrace provide outdoor ambiance. For convenience, soundproof rooms, air conditioning, and a 24-hour front desk ensure comfort, and on-site Parking (extra charges) and other services such as Meeting/Banquet facilities (extra charges), Shuttle service (extra charges), and Airport shuttle (extra charges) cover business trips and travel needs, with Massage (extra charges) and Golf course (extra charges) available too.
With Genk’s center just a short stroll away, this location places dining, shopping, and sights within reach. Upper floors are accessible by elevator, and soundproof rooms help ensure peaceful nights after busy days. The combination of central access and thoughtful amenities makes the stay a convenient choice for travelers exploring the region.
Wellness takes center stage with a Spa (free) plus Spa/Wellness packages, plus a Steam room and Sauna (free). For those seeking a premium option, Turkish/Steam Bath is available at extra charge. Dining on-site happens at Restaurant Gusto, a Modern venue showcasing Australian and French cuisines, while drinks come from the Bar. Free Wifi keeps plans flexible, and the Garden or Terrace adds a touch of outdoor ambiance between excursions.
Practical comforts include soundproof rooms and air conditioning, with a 24-hour front desk ready to assist at any hour. On-site Parking is available for an additional fee, and business or celebration needs can be met with Meeting/Banquet facilities (extra charges). For travel convenience, Shuttle service and Airport shuttle are offered for extra charges, and additional pampering or recreation options such as Massage and a Golf course are available for a fee. Payment is flexible, with Cash accepted and major cards including American Express, Visa, Mastercard, plus ATM cards, Maestro, and Bancontact.
A range of room styles awaits, from Bungalow to Standard (King/Twin) and Deluxe (King, 2 Twin, or with Bathtub), plus Standard Room (Double) and Deluxe variants. Notable sizes include a Standard Room at 312 square feet and a Deluxe at 420 square feet. Bed configurations vary by layout, with options like Standard King and Deluxe King, as well as combinations listed under Deluxe King/Twin (Bathtub). This diversity supports couples and families alike while keeping stays comfortable and flexible.
Closest airports
Eindhoven Airport
33.9miBrussels Airport
44.3miNiederrhein Weeze Airport
52.1miBrussels South Charleroi Airport
57.5miDüsseldorf International Airport
59.3miRestaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Show 12 photos
Deluxe
1 Double Bed
420 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
x4
+
x3
More details
Deluxe
Show 3 photos
Standard Room
1 Double Bed
310 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x4
+
x3
More details
Standard
Show 7 photos
Deluxe, Bathtub
1 Double Bed
+
More details
Standard, King/Twin
1 King Size Bed
2 Twin Beds
Room service
More details
Deluxe, King/Twin, Bathtub
1 King Size Bed
2 Twin Beds
Room service
More details
Deluxe, King Size
1 King Size Bed
x4
+
x3
More details
Deluxe King Bed
Standard, King Size
1 King Size Bed
x4
+
x3
More details
King Size Bed
Deluxe, 2 Twin Beds
1 Twin Bed
x4
+
x3
More details
Dormitory Standard
More details
Bed In Dormitory Standard
Bungalow
x4
+
x3
More details
Run of House
More details
Standard, 2 Twin Beds
x4
+
x3
More details
8.1
1,176 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kurtis
8.2
July 2025
Staff were excellent, location great, decor and facilities excellent
Nothing to dislike, one observation, the power outlet in my room was under the desk around a metre from the bed. Luckily I have an extended phone charger but as many people like to read e devices or have their devices charging next to them. It would be good to move the power outlet and or maybe change to a pop up power outlet just behind the bed.
Salvija
8.2
April 2024
Staff was very friendly and attentive. Good location. Original interior design.
At breakfast, there were only oranges, no other fruit. It would have been nice to have some apples or pears or bananas. Also, tea drinkers are ignored completely. In the room, there was a Nespresso machine and coffee capsules, but I do not drink coffee. It would have been nice to have a kettle and 1 or 2 teabags. The bed was too soft to my liking.
Marilyn
8.2
December 2024
the layout of the room was very good, as was the location of the hotel. the breakfast was a plus.
the bathroom bin had not been emptied, the bath was not very clean and it was impossible to turn off the shower room light.
Marieken
9.1
August 2023
Wonderful stay. I got a room upgrade that made my stay even better. The staff is super friendly and very helpful. The rooms are all located at the back of the hotel so you don't experience any noise from the street. The breakfast is so good, I can only recommend. You are free to use the wellness facilities during your stay so another plus! I am definitely coming back.
Laura
9.1
March 2023
I appreciated the kindness of the staff that welcomed us with an unexpected upgrade. The room was nicely decorated in "carbon style". Shower was very good. comfortable the washing products dispensers, even the body cream one, linen was in good conditions, tv was ok, no bad smells in the room and from the pillows. Location is also very good. Really nothing to complain. Thank you once again to Carbon hotel.
Limited possibility to open the window.
Marina
10
July 2024
The rooms are beautiful and comfortable. The view into the courtyard is really nice.
There's a bit too much black in the room for my taste, but I know that's the current fashion trend.
Mike
9.1
October 2023
room was very nice, tv a bit small, exceptionally bath and comfort
unfortunately the pre arranged tapas treat was not ready, had to remind 3 times and finally some hours later a small limited selection arrived - disappointing
George
9.1
May 2025
Location, comfy beds, interesting design of room, nice breakfast (and being able to make fresh orange juice a nice bonus). Friendly staff.
All good.
Michel
8.2
June 2023
Very modern room and bathroom in “carbon black” atmosphere. Easy access to the underground safe parking facility. Location is a good starting point for bicycle trips. Delicious Italian restaurants nearby.
Arianna
8.2
March 2022
The room was very spacious and the bed quite comfortable. I liked the bathtub although it was a bit time taking to fill in (and hard to regulate the temperature). The location was perfect.
The room had some spiderwebs on the ceiling and the bathtub was not perfectly clean. The staff at the reception was not exceptionally cordial when we arrived The price is a bit high, considering also that it doesn't include breakfast. The breakfast had a lot of pre packed food and it would be nicer, considering the price, to have a more fresh selection. Finally, the room main colour is black, which is glamourous, but it makes the room very dark and the lighting could compensate for that in a batter way
Attractions
Plopsa Indoor Hasselt
6.3miMaasmechelen Village
9.6miCauberg Cavern (Gemeentegrot)
16.2miHenri-Chapelle American Cemetery and Memorial (Cimetière Américain de Henri-Chapelle)
25.5miAttractions
Plopsa Indoor Hasselt
6.3miMaasmechelen Village
9.6miCauberg Cavern (Gemeentegrot)
16.2miHenri-Chapelle American Cemetery and Memorial (Cimetière Américain de Henri-Chapelle)
25.5miAirports
Eindhoven Airport
33.9miBrussels Airport
44.3miNiederrhein Weeze Airport
52.1miBrussels South Charleroi Airport
57.5miDüsseldorf International Airport
59.3miRestaurant Gusto
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Upper floors accessible by elevator
Activities
Cycling
Golf course
Hiking
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
General
Air conditioning
Elevator
Heating
Hypoallergenic
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Satellite channels
Telephone
Outdoors
Garden
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Services
Wake-up service
Transportation
Airport shuttle
Shuttle service
View
Inner courtyard view
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs EUR 14.50 per day.
Child policies
Children of all ages are welcome.
Children 4 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
American Express,
Mastercard,
ATM card,
Maestro,
Bancontact,
Cash only
This property accepts cash.
What are the check-in and check-out times at Carbon Hotel?
At Carbon Hotel, check-in is available from 03:00 PM until 11:00 PM, and check-out is by 11:00 AM.
Can guests park for free at Carbon Hotel?
Yes, the Carbon Hotel provides parking on-site for €15 per day. The parking is public and reservation is not required.
What's the nightly rate at Carbon Hotel?
Rooms at Carbon Hotel are available starting from $123. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Carbon Hotel?
At Carbon Hotel, guests can choose from Deluxe Double Rooms with a bath or Standard Double Rooms with a shower. The Deluxe Double Rooms have a larger size of 420 sqft compared to the Standard Double Rooms which are 312 sqft. Neither of these room types allow smoking and both can accommodate 2 adults and 1 child with a double bed.
What activities does Carbon Hotel offer?
Guests at the Carbon Hotel can spend their time indulging in a variety of leisure amenities. The hotel's featured amenities include a spa offering wellness packages, a Turkish/steam bath, a sauna, and a steam room. Other amenities include a golf course, cycling, and hiking activities, providing ample opportunities for outdoor recreation.
For those seeking relaxation, the hotel offers a spa lounge/relaxation area and various body treatments such as wraps, scrubs, and massages. Guests can also pamper themselves with beauty services such as pedicures, manicures, makeup, and waxing services.
When it comes to dining, the on-site restaurant, Restaurant Gusto, offers a modern ambiance and serves Australian and French cuisines. This adds to the convenience and option for guests to enjoy delicious meals without leaving the hotel premises.
With these leisure amenities and dining options, guests are sure to have an enjoyable and fulfilling stay at the Carbon Hotel.
Does Carbon Hotel feature its own restaurants?
Yes, the Carbon Hotel has a restaurant on site called Restaurant Gusto. The restaurant offers modern ambiances and serves Australian and French cuisines.
Which payment methods are supported by Carbon Hotel?
The Carbon Hotel supports several payment methods, including Visa, Mastercard, American Express, ATM card, Maestro, and Bancontact. Additionally, cash payments are also accepted.
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