Superbly situated at the top of the Sella pass, perfect for hiking, biking or sightseeing. Great breakfast, new well-appointed rooms. Fabulous views of the Dolomites

Hotel building, service, etc are excellent. However the standard room set-up is missing what has become standard equipment in other high-end hotels: coffee/tea-making equipment and mugs in rooms, a blanket to supplement the duvets on chilly nights, more than two small glasse, etc. All were provided on request but shouldn't have to be asked for

Beautiful views

No coffee facilities in the room or lobby. Had to wait for breakfast at 7.30 am. We wake up early so it was extremely painful waiting. Then at breakfast there is no automatic coffee machine and had to wait for the over worked waiters for coffee. I would suggest investing in an automatic coffee machine! Otherwise the breakfast was wonderful!

Beautiful location on the slopes! Lovely boutique feel to the hotel.

You have an allocated breakfast table for your entire stay and it's not possible to change it. This did not work for us as we wanted to have a better view during breakfast. It should be first come, first serve. Management of the breakfast restaurant and a la carte restaurant were not the friendliest. The rest of the staff were lovely.

Breakfast buffet was superb - offered a wide variety of choices. Dinner meals were outstanding. The nearby towns in the valley below were overwhelmed with tourists. It was so convenient to dine at the Passo Sella Dolomiti Mountain Resort versus having to wait in long lines for a meal in the local restaurants. Loved that the Passo Sella Dolomiti Mountain Resort was located just off a high mountain pass. While crowded with tourists during the day, they all departed by late afternoon and hotel guests had the area to themselves. Local buses have stops directly in front of the hotel - a nice transportation option if needed. Garage parking included with the room. Pool and sauna facilities were wonderful to use after a long day of hiking and sightseeing.

Hotel guests were assigned one table for all meals and there was no option to sit at another table. Some tables had great views and others, like ours, were less than ideal.

Everything, great stay!l, amazing hotel!

The only problem has been rude foreign guests shouting in the wellness area and swimming pool.. nobody from the staff in that area of the hotel nor at the entrance of the wellness area to make sure people behave correctly. No clear rules of behaviour were stated at the entrance. A bit too warm temperature in the wellness area, while the swimming pool water was average temperature, not warm.

Location is incredible. Food was good!

The Spa/pool/sauna hours are very limited. There was no coffee in the room and no air conditioning. This might not be related to the hotel, but the sassolungo cable car is not operating at this time of year whereas other cable cars throughout the Dolomites are. Pillow/beds could had been more comfortable.

Beautiful location, efficiently run, good food, underground parking, very clean.

Some bizarre very un-Italian rules. Example. You are allocated a table in the dining room and it causes real angst if you sit elsewhere, even though there were many spare tables. Manager explained this as an attempt to ensure correct billing, but did not have an answer when we suggested they just ask for the room number as they do in the vast majority of hotels. Got the impression he was a bit of a control junky who was letting down what was otherwise a very good hotel.

The view was fantastic. The spa facilities with the pool, saunas, steam room and lounge beds were very nice and so needed after a day of hiking.

We did not like or understand the sudden change in the restaurant policy. One day we were seated with in one area, and the next day were were told that we need to sit in another ( staff forgot to mention that it’s a completely separate restaurant with different prices and we ended up paying double for water and drinks- food we ordered still came from the restaurant we sat at on a previous day so prices were as expected) overall very confusing and it ended up being the only negative of our stay.

huge room with incredible views (second floor corner room), amazing breakfast, indoor parking, hiking trails outside front door. Did I mention the views?

very rude restaurant staff that didn't think we were guests at hotel and didn't apologize. Told manager who was professional and apologetic. Lifts weren't open yet but we were not told when I reserved. Annual Bike Day occurred during our stay which closed the road to and from hotel for 8+ hours. Didn't affect us too much but should have been told at reservation time, imho

Amazing to be able to stay in Passo Sella overnight once all the hordes of tourists have left for the day and just enjoy the peacefulness and the amazing views. Spa facilities with hot and cold water features were much appreciated after a long day of hiking. Restaurant was excellent for both dinner and breakfast. Room was very spacious with a minimalist design. Best of all the staff - I left my watch in the pocket of my robe and didn't realize until the next day after we'd left. Carlotta at the front desk helped arrange for it to be picked up by Fedex and shipped home to me in Canada so I was very happy.