The Vetter staff was really nice, and went out of their way to help us have a comfortable stay. The breakfast was good, especially the birchermüseli and bread selection. The view was lovely, and the room was comfortable.

Some minor issues: The room didn't have a coffee machine or water kettle. I could have paid extra to get one, but it seems like something that should be included by default. The rooms weren't very sound-proof, and I could hear the neighbor's TV (and they could probably hear ours too!).

Great location near the train station the lake and lots of shops and restaurants. Lovely decor blending traditional style with new modern touches. Super warm and comfortable. Breakfast omelette was tasty as.

Our room was right next to first floor reception so had a bit of people noise early in the morning and felt less private. Towels could be bigger. No kettle in room. Was quite expensive but it was peak season.

We were warmly greeted by the owners/managers. And, we were made to feel like part of the family. The woodsy, ski lodge energy, the modern, comfortable room and the lift to second floor were exactly what we’d hoped for. Breakfasts we beautifully presented. Loved Hotel Vetter so much we are plannning a return trip.

Perfect as is!!!

The room was really pretty with a lot of wood and swiss decor. The breakfast was amazing and the staff were super nice!! The food at the restaurant was delicious. Location was great, right next to the ski lift.

The hotel smelled like food all the time because of the restaurant. It was almost impossible to get a reservation for dinner at the hotel AS GUESTS. The room was too small for three people and the closet space was tiny, especially because snow gear is so bulky and you definitely need more room for all the clothes.

The hotel was really beautiful. The staff was so kind and the room have a romantic style. The hotel have a central position so you can go where you want by foot. They give to me a special card for go up to the mountains and I had the opportunity to see the Bear. The experience was great. For sure I will come back

Everything!!! The hotel was perfectly located next to the Tschuggen Ost ski lift and train station, the beds were super comfortable, the rooms are bigger than average, the shower was fantastic, the staff were super helpful and friendly and the breakfast was simple but delicious. I can’t recommend enough. We had such a great stay here and we will definitely come back.

Nothing.

Authentic, location, cleanliness

Lack of bath (particularly after hard day skiing) but always knew that as have stated before. Bathrooms good standard

Excellent location, beautiful rooms with lots of wood, clean, extremely friendly and attentive staff, family atmosphere, great breakfast.

Lovely hotel in the heart of Arosa. Train station is right next to the hotel. Loved internal features, cleanness, location , staff attitude , room size and small details . Breakfast is sufficient (no buffet ) Staffs are going out their way to help . Smiley team;-)

none

hotel has an excellent location near the skilifts and center of town, the view of the room was amazing over the lake and the alps ! staff was really helpfull and excellent, breakfast was very good. parking next to the hotel all good !

rooms are not soundproof...we could hear all the calls of our neighboor :) hotel keeps your car keys, no problem there, but it is very easy for a non hotel guest to retrieve the keys...just mention the numberplate or give a room number and you have a free car :)