A quiet location just below the village centre. Excellent shuttle service every half hour in the morning to the ski lifts and arrival departure shuttle to the railway station which was appreciated. Breakfast was very good with a wide choice and eggs cooked to order. Could have done with a wider choice of Jams maybe? The restaurant was exceptional with an excellent evening menu - couldn’t fault it. All staff were extremely friendly and helpful - typical Swiss hospitality!

Disappointing that the satellite TV didn’t include ANY English speaking channels.

Great location with fantastic view from South facing rooms. Quiet and spacious single room. Freshly cooked hot bacon and eggs at breafast a real treat after 2 weeks of the usual cold congealed stuff you usually get at other hotels, if at all. Dinner in the evening was basic but very good. Excellent host Kayla who spoke perfect english (put my poor french very much to shame) very helpful. The hotel is looking a bit tired in places but everything was fit and functional. I will stay there again, good value.

Taking into account that prices in Arosa are astronomical, this hotel was exceptionally good value for money. Excellent breakfast. Very nice atmosphere in partly this old and authentic, partly renovated hotel in the style of 'le pain quotidien'.

There is hardly any storage space in the bathroom (although there is space enough to add shelves). I had to spread my stuff out on the floor.

I had an amazing stay! The staff was friendly and helpful, and the free ski shuttle was super convenient. The hotel was clean and very nice, with a great location. Breakfast was also amazing! I highly recommend it.

We liked a lot the restaurant area, the breakfast, the spacious room and the very comfortable beds. We also appreciated the navette service to the nearest lift, the hotels location and the pet friendly attitude. Staff was very friendly and helpful. Very good wifi, very useful ski room and comfortable parking.

Would like it to be somewhat cheaper.

Great hotel with very helpful and available staff Accepts dogs. Breakfast exactly what you need when you are active. Choice on the dinner menu very nice

The Booking.com support when encountering issues with a booking.

very nice location and hotel with its magic ( one of the oldest in Arosa but rooms nicely renovated), beautiful views, close to all attractions, very friendly staff everywhere, special compliment to "main lady" during breakfast - amazing lady, brightened our mornings and days with very positive attitude, smile and service:-)

just a reco - the icy spaces in front hotel ( meaning for example in front of ski room or parking place) could be better cleaned from ice to avoid possible fallings:-)

The breakfast staff were very friendly, they make you eggs fresh. Shuttle van that take you directly to the ski lift, which is great since the hotel is down in the village which is pretty steep.

Ski room didn't have a boot dryer.

Great breakfast with plenty of choice, plus they made us scrambled eggs to order. The hotel brought our luggage to the train station when we were leaving. This saved us having to bring them up a steep hill ourselves.

View from room was to the back of hotel. It would have been nice to have a room with a lake/town view. This is a minor complaint, as everything else was perfect. Highly recommended.

I stayed one night in a Superior Single Room and thoroughly adored every aspect. Most "Single" rooms feel like you're second rate, but this was beautiful. The bed was wide, very comfortable and the view was out the balcony door to rocky mountains (it was summer) from my pillow was so relaxing. I felt special which is not common when you stay in a single room! The eye to detail and personal touches like the "Summer / Winter Arosa Bucket List" in the booklet in my room, distinguish this hotel from so many I've stayed at. The breakfast really is very beautifully laid out, very delicious, fresh and offering a variety of locally sourced produce. I liked the card on my table for my order of how I'd like my eggs, which was with spring onions and they were lovely. An all-round beautiful place to stay on my treat-myself stay in Arosa. I will definitely be back and I look forward to it already.