Review of Our Stay at Radisson Blu Batam We recently enjoyed a fantastic 4-day, 3-night stay at the Radisson Blu Batam, and we couldn't have been happier with our experience. As a couple traveling with our young child, we found the hotel to be an excellent choice for our family vacation. While the location is a bit farther from the city center, we appreciated the ease of getting around with Grab, allowing us to explore at our leisure. The hotel’s position offered a peaceful retreat from the hustle and bustle, yet we were still close enough to access local attractions. The breakfast buffet was truly a highlight of our stay. The selection was extensive, featuring a wide variety of delicious options that catered to all tastes. Each morning felt like a culinary adventure, and we enjoyed starting our day with such a satisfying meal. What truly stood out during our stay was the exceptional service provided by the staff. Each team member was incredibly helpful and accommodating, ensuring that our needs were met at all times. A special mention goes to Tika from the kids' club, who went above and beyond to entertain our son. Her warmth and enthusiasm made our little one’s experience unforgettable, and we are deeply grateful for her efforts. The therapist at the spa, Reny did a very great job too. The hotel itself boasted a huge swimming pool, perfect for relaxation and fun for our family. We also indulged in the massage services, which were superb and incredibly rejuvenating. It was just what we needed to unwind after a day of exploring. Moreover, we appreciated the thoughtful communication from the hotel prior to our arrival. As this was our first trip to Batam, the information provided helped us plan our time effectively and enjoyably. In summary, our stay at Radisson Blu Batam was a delightful experience filled with excellent food, attentive service, and wonderful amenities.

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Everything. The customer service from the staff from the point of booking to checking out is excellent. Great facilities with both indoor and outdoor pools. Awesome view of the golf course and city, depending on where your room is. We are unable to comment much on the breakfast as we are there during Ramadan month. However, it's great that they provide food service for Sahur for the Muslims to eat with reasonable spread between 3 - 5.30 am. I would definitely come back again.

Just minor things - The bath towel and bathrobes are a bit small. More suitable for small - medium-sized ladies. It would be great if they provide slightly bigger sized ones. The jacuzzi water on level 10 is a bit unclean.

Very family friendly staff and amenties wise. A very complete hotel with outdoor pool w kids pool & an adult indoor pool. Breakfast spread is so good u are spoilt for choice! Kids playroom both indoor & outdoor ones are kept clean and cosy. Theres even a small play area in the lounge if u have to wait for ur room, ur children can be kept occupied. Very clean rooms and facilities 🫶🏼

The toilet is shared with the kitchen, an open kitchen concept which is abit off putting since it is a small room. The pillows are also not stiff at all 😅 If the hotel can line the trash cans with plastic, it would be better and less cleanup to do :)

The staff is friendly, and the facilities are clean and convenient. Breakfast was fantastic with a variety of food and not many people. The golf course and driving range were nice for a buggy ride. Playing golf alone in the afternoon was okay because of low demand. The basic room I stayed in was not even big enough. The massage at the hotel was super nice, especially after a round of golf. Highly recommended and will definitely come back again.

Even if all facilities are old, they are well maintained and cleaned. Water pressure was not strong enough. There is no air conditioning in the corridor and elevator.

Very nice room with a beautiful view over the hills and golf course. I really liked the balcony for that outdoor feeling. The staff (every one I encountered) was super friendly and made me feel welcome as a guest. Huge outdoor pool, and an even more beautiful semi outdoor “rooftop” infinity pool at the 10th floor. With a nice terrace for relaxing by the pool. I always tend to eat out when travelling but the in house restaurant was very good (but obviously more expensive than dining out). Batam is not the most beautiful island, but the hotel was in a very nice and clean “high end” area. Can happily recommend this hotel!

I guess it can be very busy here if they have a big convention?

A wonderful hotel for a week’s stay to explore Batam. A lovely spacious room with a huge terrace and sun loungers. Appreciated the little fridge, replenished shampoo etc, dressing gowns and slippers. The breakfast and food were exceptional. The pool area was ideal for swimming. Loved everything about this hotel. We appreciated all the help we received from Tari and Hary. Thank you.

There was nothing we didn’t like.

Very clean, very nice polite and friendly staff. From door people, taxi drivers, reception stars, cleaners, bar and food personnel. Special mention to Tika who looked after us on bbq night, bringing and explaining the local delicacies to us. Obviously you can get up and help yourself to whatever you like but we liked that she included us to help us try the locals food. Breakfast such a wide range to choose from to suit many nationalities /

Some loose decking boards around the pool area. Not very central but taxis are super cheap so not a problem but didn’t feel you can go on a walk locally.

My stay was exceptional, highlighted by the staff's outstanding service, especially Roni, who went above and beyond in assisting me, notably when I accidentally broke a cup. The hotel's cleanliness and maintenance are top-notch, ensuring a comfortable stay. Its location near Batam Centre and local eateries is convenient. The breakfast was a highlight, offering an extensive and delicious selection that represents excellent value for money.

The shower wasn’t hot enough. Even at its maximum, it was lukewarm. As it was late, I didn’t call for maintenance to come.

Lovely hotel with beautiful view of the golf course. We like the indoor and outdoor pools and jacuzzi. The outdoor pool is located at the ground floor overlooking the hills and the golf course which is very nice. They offer a scrumptious breakfast with a wide selection of local and international cuisine. The food was delicious and well presented. The staff were very polite, attentive and helpful. Our room was well appointed and very clean. As it is located away from the busy area, it gives you a lot of privacy and a peaceful environment for relaxation. You will feel that you are getting away from the hustle and bustle of the city.

Jacuzzi by the indoor pool at the 10th floor is not heated. It can be very cold to use it even on a normal day as it is very windy up there. It would have been much better if its heated.

The hotel has made new upgrades and introduced Liminal by Starbucks. It was a good option for dinner apart from the hotel restaurant. Our kids always love this hotel as they get to enjoy the activities in the kids club and the pool. This trip surprisingly we were able to get the extra bed for the suite and it was more comfortable for our family of 2 adults and 3 kids.

I found it shocking that outsiders are open to walk in and use the gym facility, one guy seated near the lift and went up with me without the key card and request me to press the gym floor. The hotel security need to be improved.