Words can't describe what a perfect little oasis Riad Dar Zaouia is within the myriad of narrow lanes inside the medina (old town). It is traditional, quirky, cool, comfortable and immaculately clean.  The staff team provided a 5 * service. They couldn't do enough to help and provided exceptional knowledge and advice on exploring and experiencing Marrakesh and beyond. If you want a true experience of everyday life within the Medina this Riad is perfectly located. We walked everywhere in this fascinating city and always felt safe. Soufian provided us with a mobile phone which was genius. It contained contact numbers and places to visit and allowed us to connect our own phone using it as a mobile hotspot. Even more exceptional was his help in organising us a taxi from the train station to the airport 2 days after leaving the hotel. Highly recommend.

The riad is lovely, with well preserved decor and architecture that allows one to experience a lifestyle unchanged for decades. It is an oasis of calm, very quiet at night with no outside noises, comfortable beds, and high quality linens. There are extensive thoughtfully designed areas on all 3 levels for lounging in comfort and luxury. But what really sets this place apart is the unparalleled hospitality provided by its staff. They were endlessly patient and helpful with us, explaining how to use the android phone provided during our stay, booking reservations for tours, taxis, and restaurants, offering advice for how to navigate the Medina, offering refreshments each time we returned, carrying our luggage, and offering unlimited support in every possible way, all delivered with energy, enthusiasm, and good humour. They made it very easy for us to enjoy exploring Marrakech on foot without any anxiety about getting lost, no mean feat in such a warren of narrow streets. We walked most places and felt safe the entire time, both during the day and evening. Our enjoyment of Marrakech was ensured by their constant care for our happiness and comfort.

What a wonderful experience! The property is absolutely gorgeous! The real jewel is the staff! Sefion, Hamza, the chef, the cleaning lady and the new gentleman went above and beyond to anticipate our needs and always greet us with a smile. The cell phone provided by the riad was a real life saver and fantastic amenity. The rooms had very comfortable beds and linens. I highly recommend eating supper at the Riad. The meals were delicious. We will definitely return! Thank you to all the wonderful staff!!!!

This beautiful, small Riad really sets the standard when it comes to hospitality and quality of accommodation. We’ve never experienced anything even close to what Riad Dar Zaouia has given us during our stay. It’s located in a genuine part of the Medina with small workshops and local atmosphere, rather free from the tourist crowd, still very convenient to get to all main attractions of Marrakech and pick-up points for excursions. Very clever to offer all guests a local mobile phone with all necessary info and contacts pre-programmed, really helps when you get lost in the souks (believe me, you will). Soufiane and the rest of the staff of the Riad is amazing. So much hospitality and helpfulness, from when we arrived until we left. Also, don’t miss out on the nice breakfast and excellent dinner served at the rooftop. Highly recommend this place and would not hesitate to come back one second!

Beautiful traditional Riad in the quieter part of town. The staff are exceptional and absolutely nothing was too much trouble. Soufiane went above and beyond to help us and all the staff were amazing. He showed us where to go, helped us with our plans, and rescued us when we needed help. You will have the best service if you stay at this riad. I would also totally recommend the dinner here, it really felt like a home cooked Moroccan meal. We had an amazing time in Marrakesh, thanks to the fantastic hospitality at the Riad.

It’s in a less touristic part of Marrakesh, but we chose this Riad for this reason. It gave us the opportunity to really feel the city and walk amongst the locals to see their way of life. We felt safe at all times.

Stunning , A Haven of Calm And Tranquility from the moment you step Through the door. So Much space Beautiful bedrooms , very Comfortable Beds , quiet Food - Dinner and breakfast best we had in 2 Week Visit To Morocco, dinner on the roof top away Form The hustle And bustle Of Marrakech was Perfect The staff could not do Enough for Us Soufiane and Mohammed We’re brilliant , so good At Communicating . Whilst we Didn’t need The use Of The phone loaned To Is I Can see This Would Be Very Useful For Those On a Short Break

Our hot Water didn’t Seem To Wrk Very Well in Room3 but did not Detract from A Wonderful stay

This Riad exceeded all expectations! As a meticulously maintained 400+ year-old property, it offers an authentic and serene retreat. The level of communication and service provided by the staff is truly exceptional. Despite our flight being delayed, the team ensured our smooth arrival by coordinating with the shuttle driver, who tracked our flight and met us directly at the arrivals hall. Upon reaching the Riad, Soufian and his colleagues welcomed us warmly with traditional Moroccan tea and cookies. Our luggage was promptly brought to our room, and we were given a thorough tour of the Riad before being shown to our accommodation. The room itself was extraordinary, blending the authenticity of its historical roots with tasteful renovations. There are ample common areas on each floor, including a beautiful rooftop terrace that offers stunning views of the city. Breakfast on the rooftop was a highlight, with a variety of fresh and delicious offerings. I cannot express how helpful the staff here is. Their hospitality is truly unmatched, as they consistently go above and beyond for their guests. Whether it was assisting with transportation or ensuring every aspect of our stay was perfect, they exceeded all expectations. Additionally, the Riad provided a cell phone preloaded with useful apps, including WhatsApp, which featured emergency contacts and direct access to the Riad’s staff. This made it easy to request assistance or book transportation when needed. While we chose to walk everywhere, the Riad’s central location made navigating the city effortless. Overall, the experience was exceptional, and the service truly elevated our stay.

Such a wonderful Riad. The staff could not be more friendly. Soufianne especially was lovely and couldn't have done more to help. The Riad is an oasis of calm amongst the hustle and bustle of the Medina. Don't let the location put you off its tucked away down the back streets a bit but we walked everywhere at all times of night and day with the only hassle being kids telling you the alleys were closed (ignore them). We had a beautiful room and breakfasts were delicious. So much nicer than some huge impersonal hotel.

Nothing. It was all good.

The Riad has been exquisitely renovated, with original features and a traditionally luxurious finish. The staff were exceptionally professional, friendly, knowledgeable and quickly dealt with any requests. One great positive is that guests are handed a mobile phone to use during their stay. An absolute godsend as The Medina is a maze of unmarked lanes making navigating a challenge so to have data / mapping throughout the stay was invaluable. And WhatsApp is set up to communicate with the staff both within and outside the riad.

We enjoyed the 30+ minute walk to / from the main square as the location enabled us to explore some genuinely authentic areas of the Medina, however as the area is difficult to navigate, i would recommend guests either arrange with staff to book taxis if they don’t want to get lost, as even with mapping on the phone, the labyrinth of narrow unmarked lanes is challenging and getting lost encourages local men along the route to offer to provide directions in exchange for a fee.

The warmth of Aziz, Soufiane, Hamza and Mohammed made us feel at home. Always available for good suggestions for visits and help for transport. The breakfast service on the terrasse at sunrise is spectacular ! It was heartbreaking to leave...

Too short of a stay, 6 nights!