The breakfast was great with lots of options to choose from. The food was excellent, with very good portions and value for money. This hotel is more luxurious than some of the other Ibis hotels that I've been to. The staff were fantastic, especially Mr Abhishek, who was happy to accommodate our every requirement. We will most likely stay here again if we visit Navi Mumbai :)

The area around the hotel isn't that great, there is no proper pavement where you can walk.

Very helpful and polite staff. Had all the necessary facilities. Rooms were clean, cozy and comfortable.

Can’t complain much. Location could’ve been better. And there’s one lady at the reception with a very bad attitude. She could be more polite. Couple of Interactions over the phone and in the hotel were bad. And the only reason she stood out was because literally everyone there was very very polite. Apart from that, lovely stay.

The ambiance and decor was nice the staff are very nice, polite And helpful.good WiFi, laundry service, cleanliness is good, house keeping staff is very efficient

Their room service for food is very slow. Half of the time for this was that the app system from which we had to order wouldn't work. So we had to call the reception and get call transferred to room service and order. Also no big deal but the TV has good few l paid channels so everytime need to call reception to free them before watching They should provide better wardrobes for people staying longer

Staffs were very kind and good. I had a early checkin. They supported us by letting me checking in by an hour. and ppl and staffs in the kitchen were extremely kind and helpful. they serve with a smiling face which really feels good in the morning.

Price of few foods were costly than others. Buffet is fine but al la carte was expensive for the quantity. Every time we take a hot shower this smoke detector gets triggered, because the smoke detectors are right in front of the bathroom doors. I happen to shift to a different room, but same problem happened there as well. Hotel mgmt should do something to make this better.

Neat and clean with in-house restaurant facility. Thanks to Nikita and Meghna for the smooth front office dealings.

Mattress is too bulky, posture is not right during sleeping. Hence not comfortable. Please add a slimmer pillow alongside the bulkier one coz we all use flatter pillows normally. Sleep can be more comfortable then.

They were kind enough to give me an extension as I checked in really late. The bathroom was very clean - as usually this is my biggest concern in hotels. The hotel is very conveniently located as well. Took me only 10 minutes to get to places in Navi Mumbai. Would definitely recommend if you’re looking for a comfortable and hassle free stay in Navi Mumbai side.

The staff were extremely helpful especially Komal and Nikita superb, helped in so many ways beyond the services provided at the facility to make our stay a memorable and enjoyable.

Clean rooms...friendly staff...caring FOM Mr Yuvraj Ghatge....tasty & healthy buffet...could keep valuables in the room..Good security....Fitness centre @ 1st Floor was the best thing happened during my stay....

Unfortunately...Still trying to think about shortcomings even after 2 weeks of checkout...nothing but feel good memories of IBIS Navi Mumbai..

The staff ( Abhishek, Muskaan and Preeti) were exceptionally good with customer service. I was travelling with elderly parents and they made sure that they were comfortable and that their needs were met. They were also extremely polite, courteous and went above and beyond to help me.

Staff is good

Washroom wasn’t clean and the base was very soapy means wasn’t clean after the previous visit