The young woman at reception was very kind and even carried my heavy luggage up the stairs. The building itself was very old and does not have an elevator. The room was very comfortable and very clean. The breakfast was great. I definitely recommend this hotel. In the reception area they even had a vending machine for cold beer. The location is great, though I would definitely take a taxi from the train station if you have luggage.

The hotel has an ideal location almost in the city center. All attractions, as well as restaurants are just in 7-10 minutes walk. Despite this it is very quiet and peacefu place l. The hotel has considerable charm and gives the impression of a business in which they put their heart and soul. The interior of the common areas is nice and traditional and fully corresponds to the image of the city. The rooms are equipped in a modern and comfortable manner. Due to the DB strike, we did not know when we would be able to leave, so they first gave us the opportunity to check out late, and then extended our room for another day. A small problem with the shower was also resolved very quickly

Mattresses could be better. As for me (tall and slim) bed was not so good. All in all it was the only uncomfortable thing

Perfect location at the cathedral and the old town hall. Short walk to shops and restaurants. A short walk to the railway station. Personnel very accommodating and helpful, helped me with booking a taxi for a business meeting in a town approx.. 20 km away (and where to get a cold beer that day, as Monday is "ruhetag" at the hotel). Room was large and spacious, overlooking the market square (be prepared to be woken early by the church bells). Sleep quality is excellent. There is ample room for doing some work there, and plenty of power outlets.

Located in a nice part of the town, by the town hall and St. Michael church. Pleasant check-in and check-out process. The hotel is an old but nicely furnished/decorated building. There are small reading areas in the corridors and around the staircase. Good lighting inside the room, desk space for working, and good bathroom with good water pressure for the shower. Breakfast buffet was nice with a selection of breads, spreads, hams, eggs, fruits, and yoghurt.

Pillows seemed a bit deflated and a bit awkward to sleep on.

Perfect location in the middle of town. Some parking available right outside the hotel.

very creaky floors in the rooms, but interestingly you didn't hear any one else's floors ! Nice and quiet hotel. Sadly the view into the square was blocked by some (I guess temporary) scaffolding works.

Love the people and its position next to St Michael s Kirche. So a beautiful building. Our room overlooking the Christmas market was wonderful as due to disability I am not always able to stay out and struggle with stairs.

I always struggle with the beautiful staircases. Unfortunately you can’t change history and architecture of such a beautiful building. I really wouldn’t want to. I will come for as long as I can cope. Truthfully, it really isn’t suitable for wheelchair disabilities. Just doable with a stick. Still love it so much.

Super nice building, nice staff, very cute room. Price was also very good. At first, I couldn't believe this was our hotel, because the location was so good and the hotel looked so amazing. It's a nice old building, and our room was great. It really gave us this old castle feeling. Parking was very near, but still in the center of the city, which is rare. Schwäbisch Hall is also a great place.

Maybe an extra door in the shower, so the bathroom floor wouldn't get wet. Also, the beds made some noise, but it didn't really bother me

Well-located in the city heart with free parking right in front of the hotel. Breakfast is pretty good and the super friendly staff rounds up a very good experience. Fun fact: The water pressure in the showers could cut metal. Be careful!

You better prepare for a 6:30 wake-up call by the church bells right next to the hotel. The bed is a bit too hard for my taste (felt like the tough asian matresses).

Beautiful old hotel right in the center of the market square and next to the gorgeous church. Very attentive and helpful staff. Breakfast was great, parking easy. The lovely blonde lady who worked the breakfast room was super friendly and made our stay very enjoyable.

Nothing! Everything was perfect!

Hotel is in the town centre, excellent location. Meals were of a high quality and a wide choice of items Comfortable rooms and full of period features.

car parking is a nightmare as there are only a handful of parking spaces nearby, of which cannot be reserved. So, expect a walk to one of the Car Parking facilities.