The location, building design, neatness and the size of the room. All the services that these people provided were extremely great and professional. 1, Moses (house keeper) 2, Latifat ( receptionist) 3, Lukmon ( alpha house keeper) 4, Adebayo ( bar staff) 5, Charles (bar staff) 6, Adebayo (bar staff) 7, Security in blue uniform. 8, All the welcome team. The staff customer service were all exceptional.

The air conditioning was not effectively working. Especially the cooling.

Great facilities and safe. Staff were very accommodating and always ready to help. Though had issue with the first room (Cooling system not working properly) but the hotel manager got that sorted. I was upgraded to a luxury room which was great. He also gladly extended my checking out time without paying anything extra due to my late flight departure. Overall, it was a good and safe place to stay.

Hotel location is fantastic, a little away from the bussy express; the room location is strategic, allows guest to view outside from the window. Unfortunately I didn't take breakfast, including my spouse.

There was not enough variety for food. One thing that attracts guest to hotels is good food. Please try and include other continental delicacies, especially from the South East and if possible increase quantity a little.

The staff, everybody was exceptional. So kind, attentive, charming, funny, well dressed, well mannered, hygiene on point.

The only thing I didn't like was that the breakfast time wasn't made explicitly clear for weekdays and weekend, so we didn't get to eat breakfast on the weekday.

The reservation staff claimed I was upgraded to superior room being my first time and that I was also offered breakfast which I was also told was not included in the cost for reservation.

I had to pay a little extra to be upgraded to the superior room which was not budgeted for as I already had a confirmed amount to pay with the online reservation made. I also noticed under the bed was not thoroughly clean.

Honestly, the breakfast is okay, the room is sparkling clean and the location is central, it is adjacent to the Ikeja Sheraton and a few minutes' drive to the airport.

the staff are cheerful. They are always willing to assist when necessary.

neat, courteous staff and nice breakfast

inadequate parking space, and food a bit on the high side

It’s always neat and the staff are polite

The gym and pool were hardly accessible

Citiheight was pleasantly surprising in the quality of the facility. Location is excellent, near Sheraton Hotel. Front desk reception was excellent. Shout out to Lilian! Very clean sheets and towels. Excellent air-conditioning. Edikainkong was good; ordered twice! :) Very, very good for the price relative to similar hotels in the area. Booking.com discount was good too. :)

Steep tiled stairs going up from car park to hotel entrance. It would be nice to have someone help with luggage. Got help getting down the steps on check-out. Lift to basement where car park is located will be nice too.

The breakfast was cool and location cool.

I hated the fact that the new hired Admin lady's manner of approach is rude. Even in the restaurant, the manner at which she spoke to me and a young lady regarding our phones we kept on the table while we were dishing out our food was ridiculous... Please this need to be looked into because my using citiheight for 2yr plus, I have never experienced such from their old staff