Breakfast and location were exactly what I expected. The staff was friendly and excellent, and the service the highest quality. (This was also what we expected; still, it's always nice when your high expectations are met). Two things which exceeded my expectations were the 24-hour coffee-and-snack setup on the main floor, and the common room on the ground floor. It was usually empty and always available, and I availed myself of its use on several occasions. I did have some computer work to do, and the room was too small to do it in, so I used the common room, which has a very large table for work and a very pleasant lounge suite.

The room was a bit small for the two of us -- but that's a feature of the hotel, and it also was what I expected (from my previous trips to Israel). To have gotten a larger room would have meant spending a lot more on a hotel, which we weren't about to do. Two things which disappointed me were (1) we could not take a 'light lunch' from the breakfast. We were on a Baha'i pilgrimage and on about three or four of the nine days we are asked to bring a 'light lunch' (we wouldn't be having lunch in any location where there are restaurants). I was hoping to bring something from the breakfast, but the hotel policiy was for us not to take food out of the breakfast area. (2) There was no laundry service.

Very friendly staff speaking Swiss-German, helped me with an Arabic language, have a good library good mix of German/English/French literature, the most important for me was the Kawai piano downstairs. I'd better stay in such a lovely tiny Germany till the end of my life than in the real arrogant and unfriendly Germany I lived for 25 years.

Want to order the piano repair-worker for my own costs to get it properly fixed before my next visit

Such a beautiful place, very helpful and friendly staff, especially the receptionist that welcomed me, he was so sweet. The room was absolutely beautiful, especially the bathroom. There is free tea/coffee and cake in the lounge. Breakfast was amazing, there is so much variety: pitta, hummus, toast, jam, scrambled or boiled egg, cereals, yogurts, fresh fruit and veg, different teas, coffee, juices, you couldn't ask for more. Lovely atmosphere. And the bus stop right in front of the door, too! Highly recommend this place.

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Quiet room despite of location on a busy street. Tasty breakfast with large variety of sandwiches and salads. Unique building with a pleasant courtyard, with a sitting-room and a library, with roof access.

The breakfast was great. Good variety and facilities are clean. Staff is super helpful and nice. Will be staying here next time we visit if they have occupancy. Great place. Location was also great. Very close to public transportation and restaurants. Beautiful place to walk around.

Friendly people. Very accommodating. Let me keep my bags there a lot of hours. Easy access with key. Rooms cleaned .I didn’t eat the food but it looked average. Sukkah was it kosher? Also short bus ride to Carmel beach .

Coffee pot not machine

Very accommodating staff, the room was spotless and has everything you need. Great location. Very affordable price. Yummy homemade cake at the lobby at all hours.

The room's sound proofing is a bit lacking, i could hear the people above me during the day and the sound of conversations sometimes. At night it was quiet so not too bad

The breakfast was great with lots of variety. I particularly liked the little bar with free coffee, cake and fruit and access to water before we left the hotel every day. The staff was very friendly and helpful. The room was clean but a bit cramped.

The problem was that we got three different prices for our room. We checked in and paid by visa but the next day we were told by another receptionist that we would have to pay the Israeli tax of 75 shekel for the three nights because we were not Israeli. This was a ridiculous and false claim. In all, we got three prices for the same room from three different receptionists but only the first, the man who checked us in, was correct as far as I could see. The problem for us was the fact that the receptionists were not wearing masks and sometimes the lobby was quite full of people without masks or wearing them improperly. The same was true in the breakfast room. This made me uneasy.

A real little jewelry if you don't care about fancy hotels. Very warm and helpful staff, very beautiful rooms and balcony.

The location is just great, close to zoo, Japan museum, Baha'i gardens, restaurants, public transportation. The hotel is very clean and quiet. The hosts are very nice people.

All was good.