The room and the bathroom was absolutely spotlessly clean and whitewashed. Friendly and well run place. Excellent reliable WiFi. You can see the Rock fort from the rooftop terrace and if you are lucky, you might catch it when it's all lit up in red for a short time at night. This hotel has the potential of becoming a big hit with foreigners, but then they need to get a few things back on track.

I picked this hotel because of the photos of the outdoor sitting areas and because it said that WiFi is available in all areas. WiFi only works in the reception! The rooftop doesn't look like the photos at all but it's very neglected. Have 2 tables and an ever decreasing stack of chairs. It can be used though. Aircon, toilet paper, toiletries and towel included it says. AC didn't work, soap and towel received after asking for it only. No toilet paper. Not a deal breaker by any means, but I let my personal supplies run completely out BECAUSE it was included! Nothing available in the immediate area either. Better correct the info on Booking.com. The hotel is still good. It's all about expectations vs. reality!

We had a fantastic experience staying at hotel grand stay. The staff were incredibly friendly and welcoming, always ready to assist. Our room was spacious, clean, and had all the amenities we needed for a comfortable stay. The hotel’s location was perfect, close to chathiram Bus stand trichy . . We really appreciated the attention to detail and the overall hospitality. Highly recommend this hotel for anyone visiting Trichy!

Size of room was quite different from pictures

The location is fantastic, next to the bus stand and the Rock Temple. When I arrived I got a room with the toilet broken and once I spoke to the manager, they gave me another one straight away. They gave me a towel and soap too (but not toilet paper, however I didn't ask for it). There is AC and TV with English channels.

You have to insist on the fresh bedsheets, especially the pillow cases. You have to request the hot water, so they can switch it on.

The room was clean enough that exceeded my expectations, but in the first room, there were few issues and when I reported, the staff helped us shift to another room quickly. Everyone took good care of us, we had a wonderful stay! Thank you so much Pradeep, Santhosh and cleaner staff.

It would be better if they can manage online bookings more appropriately.

The things I appreciate about this property: - Sustainability measures: They provide RO water on all floors, and we can refill it anytime. No single-use plastics or toiletries are encouraged. - The staff are so polite and helpful. - Rooms are pretty neat - Have a beautiful view of Rock Fort from the room -Have good restaurants nearby -Property is very close to Chatiram Bus stand (walkable) -Worth the money

The way to the property is a little congested

Good service.. clean.. we got the big room.. we liked the calmness in there..the only one room in fourth floor.. so we get a peaceful place for study and prepare for our exam..staffs are very friendly..the main bus stand is very close..and main street market is nearest..

Nothing

First, i would like to share my staying experience. A friendly reception staff, neet and clean room and accessable facilities in and around. I prefer to stay here for my family and forthcoming business visits. I thanks for the staffs in the Grand stay and it is a comfort stay.

Breakfast not provided. But they mentioned Breakfast, not supplied.

Breakfast must be provided, in rate list mentioned but not supplied Breakfast.

Room was comfortable and very clean with working satellite to. Located away from the road down a relatively quiet street near the Rock Fort Temple

The staff or people around reception were often noisy talking or clattering about doing jobs at various times through the night which we found very inconsiderate. Also no hot water in showers

The location, friendly staff, free filter water, warm water shower and feel safe for my belongings and my safety.

At 1st were given room with dirty bed sheets but as soon I told them, the front staff changed my room with cleaner bedding/ different room. Water licking in bathroom, I told staff to fix it as it’s wasteful.