The hotel reception desk was above and beyond helpful. Our room was excellent, spacious, and clean, with great views of the beautiful garden, pool area, and the alpine hills. The breakfast was very good, with a wide selection of items, and the staff was very nice. We had coffee and tea makings in our room. It was a great location as we walked to several must-see places and restaurants. Getting the Brixen card for our stay was great; it gave us access to tourist places and the local public transport network.

We liked everything, so cannot respond to what we didn't like.

Loved pretty much everything. The grounds are lovely, it's very quiet and tranquil. The room we were in on the ground floor was large. Shower was excellent. Staff were fantastic and even made a fuss of my husband on his birthday. Breakfast was fantastic.

I don't think there's anything we could improve join.

The hotel is very nice, the staff friendly and the breakfast was exceptional. The location is right in the city center. The hotel has a great website that informs guests on events, tours and possible hiking trails. You also get a Brixen pass when you check-in that will allow you to take public transport for free but also give you free entrance to various sites/museums. Had we known, we would have taken advantage of this when visiting the Neustift Abbey.

The room was small and had no fridge. Also we had to park our car in a public parking space 4 minutes away, so not so bad.

The location is really good, with convenient parking at 3 minutes walking distance. Bressanone is packed with great restaurants, with dim lights and good food for every taste. Plose ski resort is 15/20 minutes by car, which makes it ideal. Val Gardena ski resort is 1.5 hours by car, also a good choice. We traveled by car to Bolzano, Brunico, Innsbruck (Austria), Verona and Lago di Garda, all excellent choices with great options for sightseeing and food. Overall a greatly located hotel if you can rent a car and put some kilometers on it - 1350km total for us during 7 days

We didn't dislike anything. If I'm being very nitpicky, we ran into an issue on the checkout day. By our own fault, we didn't realize that it was in fact our checkout date, we thought we had one more day, and only realized it when a very nice person came to nicely warn us we were 15 minutes overdue to leave. This is more of a general practice that we would like to see hotels doing, kindly reminding guests of their leave date the day before. Nothing special, and again, it was our fault.

The grounds are beautiful. Close to many restaurants and attractions in Brixen. Room was spotless and spacious. Staff was excellent; very helpful and friendly. Breakfast had many options, especially considering typical American hotels. It was a great spread with local items. The building is beautiful and I love the traditional keys. Very safe area to walk around at night. Felt right at home for the 6 days I was there. Staff helped me find where I needed to go, got me transportation and even helped my co-worked find a doctor when she got sick. The restaurant has a Michelin star and is exceptional. Highly recommend this hotel. I will be coming back.

Nothing. It couldn’t have been better.

Breakfast was incredible and the overall property was gorgeous. Great walking access to Brixen old town--we loved going out for dinner and drinks and having a hotel that was so close when we were done!

The room didn't match the quality of the property--it felt like one star less than the rest of the hotel. Still, we didn't spend much time there and it definitely meet all of our needs.

The staff were all so helpful and friendly, beautiful garden area and fantastic location

Nothing really , breakfast area just a.little small when a largish group arrive at once, but staff were extremely quick in refilling and sorting tables

We only stayed one night but would definitely return. The hotel is in a great location a short walk from town, staff were friendly and helpful, breakfast was good and it looked to have a nice garden. If driving be aware it looks like you cannot drive down the road to the hotel but access is allowed and the hotel car park is 2 minutes walk away.

Great stay here. Fantastic location and very friendly staff. Our room was great, and I can't complain about it at all.

My only issue with the venue was the quality of food. Kaffeenund kuchen had very stale cake and biscuits, breakfast wasn't up to much either. Food felt old and not enticing.

The breakfast was delicious and bountiful. The hotel was historical, yet the rooms were up to date and modern. The walls were very thick so our room was cozy and quiet. Very comfortable beds and the hotel was in an excellent location. We liked the afternoon tea offered at the hotel. Everyone was so friendly and helpful.

Everything was good.