Our stay at Alcazar Hotel in Sóller was truly delightful. Situated right in the heart of the town, we had the perfect view of the charming tram passing by our window. I had requested a balcony room, and the staff were so kind to accommodate, making the stay even more special. The views from the balcony were absolutely breathtaking—overlooking the entire Sóller valley with its orange and lemon groves (we visited in February, so everything was in bloom!). It was the ideal spot to enjoy a cup of tea while watching the sunset. Breakfast was another highlight—delicious and plentiful, with fresh orange juice that tasted just perfect. After a long day of hiking, the newly installed sauna was the perfect way to relax and unwind in the evenings. The location is also ideal —just a short walk to the bus stop, making it easy to catch buses to nearby towns like Valldemossa, Deia, Palma, and access hiking trails. I can totally recommend this place as a cozy, scenic base for exploring the beautiful mountainous Mallorca region.

The back of the hotel has lovely views and great outdoor space. Really loved that you can book the sauna. The decor is nice and modern.

We chose the hotel for its peaceful setting and location but unfortunately there was a nighttime event in the nearby market which had loud music playing which was annoying and kept us awake. We had been upgraded but this meant that we were the closest room to the noise. Considering the room was a superior the view of the street needs to be improved as there was an area of old items/rubbish. Better directions to the car park is needed as we kept going round in circles until we realised we should drive up the one way street.

Everything! The staff are fantastic and go out of their way to help you; super comfy beds; amazing location; quiet & small; lovely breakfasts; perfect location (especially for solo travellers); sparkling clean; unbelievable views. We stayed to do big hikes in the area and weren’t disappointed - Alcázar was so fab to return to at the end of our long hikes. Without a doubt one of the loveliest and most relaxing hotels I’ve ever stayed in.

Very minor but they need to sort out the leaky shower doors since the bathrooms are part of the main bedroom and the puddles aren’t fun; barista coffee at breakfast would be better than the machine which lets it down a bit. And please replace the bottled water in the room each day!

The most beautiful hotel located right in the centre of Soller! We absolutely loved our stay here, the hotel itself is extremely clean and has gorgeous interior. We booked the superior room with garden view, it had a huge comfortable bed and very spacious room perfect for a couple. The pool area has sun all day, very peaceful surrounded by mountain views and the famous tram passing through was a lovely touch. Breakfast and staff were great too - can’t fault this place!

Would be great if food was available throughout the day, however we got food from outside easy enough :) also a toilet by the pool would be beneficial to avoid having to pass reception each time.

My husband and I did a one week trip to Mallorca and this was by far our favorite stay. This hotel is beautiful! Everything was up to date, clean, and I loved the fresh pops of green and white decor. The rooms are small, but the clever layout maximizes the space and everything felt very luxurious and comfortable. We had an upper balcony that overlooked the pool, patio, and offered great views of the mountains. The hotel is located centrally, making for easy access to restaurants, shops, and the tram. The breakfast at the hotel was also a huge highlight every morning - an array of pastries, juices, fruit, coffee, eggs, bacon, potatoes, cold cuts - definitely one of the better hotel breakfasts that I’ve ever had. Another highlight of the hotel is the staff. Everyone was so friendly, attentive, and informative. We got the best recommendations for restaurants from the front desk concierge truly making this an unforgettable stay. If we had known how nice this property was we would have stayed here our entire trip!

Nothing, this property exceeded our expectations.

Quiet corner of Soller, not far from the downtown stop for the little train to Port Soller. Very short walk to the centre of town and the railway station and also from public parking which is cheaper. Very clean, modern and comfortable.

I would suggest parking, then checking in. Awkward corner of the street if you need to unload tonnes of luggage or it is very heavy. Expensive drinks. Breakfast standard - nothing amazing - but adequate.

I think Alcazar could easily qualify as a 5 star hotel. The service and amenities are very much on par. plush robes and slippers, an extended range of mini supply kits, quality of decor and furnishings and amazing staff who greeted us with a smile each time we came and went (Salvador and Juan were especially helpful, proactive and lovely, even before our arrival) The hotel also looks really great and everything is shiny and new. The view from our balcony was better than expected and we didn’t get any street noise at night. Also liked that the toilet was a separate room from the shower with its own door. There was always room in the hotel’s parking garage even though they were fully booked during our stay.

We had a superior room and with a king bed and the room being a bit small, there was no room at all for checked size suitcases, of which we had 2. so we had to get creative and stack them under the sink. I think a room of that size would work better with a queen bed.

Beautiful fresh and vibrant decor throughout. The staff were very welcoming and nothing was too much to ask. Great location being less than 5 minutes walk into Sóller square and an even shorter walk to a tram stop to take you to the port. The breakfast was of the highest quality!

The only notes would be no full length mirror in the room and a higher than usual toilet seat but these things couldn’t mark down this beautiful hotel. Worth every penny!

The hotel is very stylish and spotlessly clean, everything looks very new. Our room was comfortable and had a great view over the town. Breakfasts were great. The staff have obviously been well trained and are very friendly.

One minor criticism which I'm sure the staff are well aware of and will address in time......The current position of the coffee machine creates a bit of a bottleneck at breakfast.

Everything about this hotel was perfect. The rooms were spacious with a big comfortable bed. The hotel has a beautiful interior and is impeccably clean at all times. Breakfast was lovely, my husband and I woke up early and found we had the place to ourselves most mornings. The pool was quiet and always clean. Staff were extremely helpful and they went above and beyond often checking in on us via booking.com to check if we needed anything during our stay. Cannot recommend this hotel enough!

Nothing!