Great staff. They even allowed me to have my dinner at 5PM (originally 6PM) because I had to go to Washi no yado for owl observation and photography at 6PM. Very clean and close to the harbor. Will surely stay again next winter.

Rauso is the last stop before entering Shiretoko National Park. Shiretokoserai is well located on the main road at waterfront. Our room can see water from our window. It's a small hotel, or a hostel. I missed the sign when we arrived so went straight to tourist information centre, though I have got rough idea where it was. We've got all essential stuff for staying. The dinner was amazed us. Obviously the chief has spent great to create such a well presented set meal with local products. We love to meet those items/food from local producers. He is surely a talent chief. Though we didn't drink any wine that night, the dinner was fully engaged us.

The food was absolutely amazing. The location is also great to do whale watching, which is easily in walking reach - according to a local the whales are better seen in the afternoon (I was not disappointed). From the "harbour" I also saw a stunning sunset (depending on the season you might have to hurry with dinner ;)

Compared to other areas in Hokkaido it felt a bit more expensive, even if accounting for the sophisticated food. With the national park and whale watching next door, it's probably a price that people are ready to pay, so you have to be aware of that.

Dinner was good. (Although, it they asked food allergies/preference in advance, it would have been better.)

When my friends couldn’t eat sashimi (raw fish), I asked to the staff to cook them but they said no. There were not many customers really… also at the breakfast, there were some fruits for 7:00 group but not for 7:30 group. I also asked the staff to get more fruit but they said there were no fruits. All were taken by 7:00 group.

Sea view from room. Room is big enough to open luggages. Dinner was great with Japanese Italian fusion food, love chef’s creativity. Breakfast serves western and Japanese food. Love their home baked bread. Location is along the road to Bear Rock and waterfall. We spotted many deers, fox and a black bear when we drove out from hotel before dinner. Highly recommend.

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On the main road in Rausu and easy to access. Spacious room. Free parking. Good dinner and breakfast with great homemade bread.

Ground is not sound proof and heard lots of stomping from upstairs. The second building has an odd smell to it - hallway smells like feet/shoes, room smelled a bit smoky, and the bathroom had a slight sewage smell.

This place is great. The food and service were exceptional. Thanks to Yuki for taking such good care of us at dinnertime and thanks to the chef for delicious meals. I wish I was still there..

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The staff was amazing and the accommodation included dinner and we asked them to prepare a meal that did not include fish especially for us and they responded to our request and prepared it immediately thank you very much

Modern boutique style hotel on the waterfront with free parking. Menu varied between Japanese and western each night with lots of fresh seafood and homemade bread and pasta. Room was spacious with lots of plugs for charging devices. Bathroom was typically small. Staff were very friendly and helpful and spoke English. Would stay again.

The staff was very friendly and prepared an exceptionally tasty dinner. The location is very convenient if you are planning to do the whale watching tour. The buildings are very new and clean. The rooms are spacious and the beds are comfortable. We were wondering why Shiretoko Serai only has 1 star. We believe it deserves 3 or 4 stars 👍🏻

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