The open terrace, all the pools, the lavender and the greenery, the soft music and the food at the terrace. And of course the thermal water that is amazing.

The cleaning can be better, although open spaces like the sliding roof are difficult to be maintained.

Location , the hotel it’s located in the best area right in the Centrum the hotel it self very elegant rooms are very big and comfortable I would recommend to others also breakfast and dinner was excellent delicious

Unfortunately I experienced among the hotel’s personnel more specific at the bar the person wasn’t kind more like she was rude she needs to practice kindness, I would rate her an F

The location was in the middle of the town which is very good. Dinner & breakfast were very delicious. Staff was friendly and helpful. We could park the car in the hotel's parking lot.

The room could be cleaner. The bathroom looked a bit outdated, although it was functional and clean.

The hotel had everything we needed. The food was excellent, breakfast and dinner delicious. Everybody was very friendly and helpful. Felt really really good.

The shower head had a very bad flow and the heat of the water was constantly changing. But it can be fixed I guess. In the kitchen area we were missing some items like a sponge or a pot to heat water for tea.

The hotel have several swimming pools, the water is wonderful for health regardless of age, cleanliness, very nice staff, quite good food

The room was a little older for my taste, but we arrived late and there was nothing else available

It was a very nice stay. And, although we stayed only 1 night, the location and hotel convinced us to think about a longer vacation in the area. I think that says it all, great hotel, clean rooms and very accommodating staff, especially with a last minute room upgrade I needed due to unforeseen issues.

We like everything during our stay.

The hotel is located near the spa. The ground floor rooms are fine while the attic rooms are not for tall people. We got a room in the attic, but with an extra charge we managed to change the room. It has a mini spa center. the hotel is clean. The food is delicious.

Great location, right on the promenade and 5 minutes away from Hungarospa. Tasty meal options, we liked both the breakfast and the dinner choices. Nice wellness zone and outdoor pool.

At times there was no one at the pool bar to order a drink.

The stuff is very friendly and professional The food is great and diversified The atmosfere is very quiet and relaxing

Nothing negative about this property. Even more, I lost my gold bracelet in the water and was very surprised to recover it from reception. A big THANK YOU!!!

The location is nice. Room was clean. Reception personal very helpful and nice.

At the spa area there were a lot of parts of the wall paints falling down, could certainly use a renovation. From the 2 saunas at the spa only 1 was open. Food selection at restaurant was very small, some food bowls didn't have utensils to pick the food up. The fact that you have no water included at breakfast at least it is not ok. a selection of juices but no water. Sad because there are a lot of people who drink water and not at all juices. Rooms doors closing very noisy.