Mi Kasa Tu Kasa was a lovely boutique hotel on the lagoon. Love how the accommodation buildings are all separate and not one big building. The grounds were lovely and being able to access the lagoon for a swim and free use of the kayaks was great value. Breakfast was fast and substantial, staff were lovely, perfect setting close to the water; fruit, yoghurt and granola, then choice of eggs/omelette etc was great value. We did get the bigger room and it was huge! Huge bed, living area, kitchen, massive bathroom, shower and wardrobe/dressing area, very luxurious. Great little balcony with water views. Julian was phenomenal, he offered to call us taxis as needed and gave us his WhatsApp. Taxis to centro were Mex$70 for a 10 minute ride, all the drivers were friendly and professional and the wait was never long. Mex$300 taxi to Los Rapidos and get the staff there to call you a taxi to return. Highly recommend, we spent two hours there and regret not eating there, also doesn't matter too much what time you go. Another regret was not realising could have had lunch and.or drinks there, someone wasn;t listening fully at check in :( we did walk to Rancho Encantado next door for a lovely water side lunch, easy walk. We travelled in May which is the low season and was perfect, not busy, we had nice cloudy days, rain at night so not too hot and bonus, I didn't see a mosquito! I only got 2 bites in 3 days and that was getting off the ADO bus when arriving.

Leaving the property and our room each day, its all so peaceful and relaxing. The pool didn't look too clean. I understand the luxury of having lots of trees around will mean leaves etc in the pool constantly and do not mind that, but the floor of the pool, I could not tell if it needed cleaning or that's how it is. I still swam in it, and relaxed by it, nothing bad happened :D

The Staff are amazing people. If it hadn't been for them, the stay would have been most disappointing. When we arrived for our 3-day stay, that was meant to be a final respite from the past month of intense travelling throughout Mexico (over 2000kms), we were told that their was no restaurant service (!). This meant we would have to leave the hotel for meals (besides breakfast) and we simply did not have it in us. We were frankly very disappointed, complained that this was not mentioned on the booking page. In the end, thanks to the staff's efforts in pulling double shifts, particularly Marcos, the cook, they accommodated our need. Marcos is a fantastic person, cook and extremely efficient. He's literally a one-man band—from taking orders, to cooking, to preparing drinks! Incredible person that merits all our respect. If it weren't for people like him, the world would be a much less happy place. Special thanks to Lupita for the good vibes in the restaurant during meals and Julian for doing his best to accomodate our needs from the front desk.

There's barely any furniture in the bedrooms, so some personal belongings end up resting on the floor. No table or chair to speak of. The lighting is a bare minimum (indeed, you're at the balneary so you won't spend much time in the room), but still, a simple table would be nice. The toilets do not have a door for privacy. This can be very uncomfortable for some, including some individuals of our party of 5.

We had an awesome time at this hotel! From the moment we showed up, the staff made us feel super welcome. The hotel has direct access to Bacalar Lagoon! They also have kayak and paddleboard to do some fun activities and totally the perfect way to chill and enjoy the incredible views. It's so peaceful, and the lagoon is just gorgeous. If you're looking for a romantic getaway, this place has it all: stunning views, fun activities, and the best vibes. Can’t wait to come back!

The only thing to note is that while the hotel is beautiful and peaceful, it’s a bit off the beaten path, so you might need a car or a ride to get to nearby restaurants and shops. But honestly, the privacy and tranquility were totally worth it.

The breakfast and all of the food was exceptional. The staff very friendly, the prices were very reasonable , our room was spacious, but sparse and a lot of road noise. We had earplugs, which helped and the bed was comfortable. The pressure of the shower was minimal, a huge shower, but not good pressure. Hot water was on and off, so the shower needs improvement. We stayed for 3 nights and enjoyed it, it’s very quiet and peaceful. We spent a day on the dock and used kayaks and paddle boards and spent an afternoon at the pool the next day. Pool is very cared for and clean, its lovely.

As mentioned above, the shower needs an improvement.

Everything about this hotel is good. It really feels like home. The staff is smiling, the location is very peaceful, beautifully decorated with a deck that allows you to chill and enjoy the sunrise and sunset by yourself. Kayaks and paddle boards are on demand, and the restaurant is very good ! Everything set so well that you could just stay at the hotel and do everything from there ! We loved it

Definitely recommend this place with access right to the Lagoon and completely surrounded by the nature. The hotel has his own pier on the lagoon with swings and hammocks and sun beds. We stayed there just 3 nights but if we knew before we would definitely have stayed more because of the peace of mind and the quite atmosphere. Both sunrise and sunset moments were magical. The staff was very kind and offered plenty of activities to explore Bacalar, like the boat tour. Special thank to Benjamin who took care of us for the entire stay with tips and food, adding extra value to our stay. Last but not least breakfast was very good for the price.

Everything was perfect

Beautiful location, next to the lake. Free use of kayaks. Nice swimming pool. Beautiful garden.

Balconies and roof terrace need cleaning. It would be nice to have table and chairs on the roof terrace. Breakfast was fine but sometimes not hot enough.

We loved that the hotel was right on the lake and provided paddle boards & kayaks. The bed was very comfortable anf the shower was hot. The staff were friendly.

The hotel was off a noisy highway that you could hear most of the night. The staff had a burn pit that the smoke came into the room in the morning. There are screens and blinds but no windows.

Nice property and good service! We had a perfect stay thanks to Emma and her team. Private jetty and free kayak available to explore the lagoon. The restaurant is also very tasty ! The spot is magical to watch both sunrise and sunset

Everything was great. Very nice and helpful staff. Place is beautiful, great access to the lake, with hammocks and place to rest next to the water. Free kayaks and paddles. Very good food in restaurant. I sincerely recommend.

It’s not a dislike but it’s easier to reach the resort with a card