The staff well I only had one person the entire time I was there but she went so far above and beyond when other staff could not be bothered to make eye contact. She seen me struggling and stopped everything she was doing and got me and my belongings to my room made sure I didn’t need anything and took the cart back down with her. She even checked in on me at later time to make sure I was ok and that I didn’t need any help. This treatment lasted the 3 days 2 nights I was there and on check out she had the cart by my door ready for me and then was there to help me to my car. She made the difference! She was amazing. I wish I knew her name. Oh and did I mention. She was the housekeeper! Your receptionist wouldn’t even make eye contact the housekeeper checked me in and everything!

We were in town for a swim meet at the Chuck Fruit Aquatic Center so the location was perfect. It was very clean which is the most important feature to me when staying in a hotel. I also enjoyed the decor. It was warm and inviting. I liked that the artwork was what you would see in someone's house versus a hotel. It made it feel more like home. The front desk staff was very friendly both at night and in the morning.

The stay was very nice! The room was very nice as was the rest of the establishment. Everyone was very nice and accommodating, and the breakfast was nice. The building is located by a lot of good places to eat, as well as a Starbucks and a place to get boba tea.

My only complaints were the beds were not very comfortable, and the tub had a lot of rust colored sediment that came out when the jets were on. That part was kind of gross.

This FAMILY owned and operated Inn & Suites is located within a quaint community near the historic downtown and the SIU University campus. Several nice locally owned restaurants are near by. A delicious full breakfast is also offered as part of your stay. The staff were very nice and helpful. Our room was very comfortable and clean. We will stay here again!

It was very clean, the staff was very friendly Great location and easily accessible, close to several restaurants and stores

The bed was a little harder than I like but I slept good. The sheets weren’t deep pocket for the thick mattress and kept slipping off

The young lady at the front desk was very nice and helpful. She took care of our needs and made our stay a nice one.

Our first room the tv didn’t work. The young lady at the desk was very helpful. She got us another room. I didn’t like having to move after I had unpacked.

I had to book this room for my daughter and grandchildren due to domestic violence. I called and let them know what was going on, and the lady was so nice and helpful. She said they would be waiting for her and help her when she got there.

Nice clean rooms. Front desk staff checking in was very nice!

Nothing! It was great and exactly what we wanted. Only thing is there was no staff the next morning to check out so we left our room keys on the counter. Breakfast was a little picked over by 8am, but it was pretty good!

Appreciate the sustainability efforts like using real coffee cups and the shampoo, soap, conditioner dispensers, and recycle containers in the room.Loved the hot showers, comfortable beds, helpful, friendly staff. Felt more like a B&B than a hotel. Tasty breakfast.

Weak coffee

Total Americana, the room was clean and comfortable and had a good price

It was not anything I didn’t like about this room, but we were traveling to Route 66 and as such would’ve liked to see a little more nostalgia in the room. This is not a critique, but a personal opinion.