Once again, the Bluffton Comfort Inn more than met our expectations and needs. Every single staff member was friendly and helpful and spoke to us in passing. I want to recognize Sandra, the breakfast ambassador. Not only is the breakfast varied, tasty, and plentiful but Sandra makes the effort to interact with the guests and make everyone feel welcome. The tables, floor, and food area are CLEAN which is not the norm at most places! We stay in a lot of motels, and the Bluffton Comfort Inn is top notch.

Nothing. This place has figured it out!

The gm Justin is amazing he is kind and friendly and helpful. He always make sure you have everything you need the whole staff at this hotel is wonderful the place is in great shape very clean very comfortable rooms Justin has done an amazing job with the hotel and his staff the people at the front counter are so nice they offer you cookies they offer you water they say good morning I will never stay in another place when I go to Bluffton Indiana this is my go-to place has been for years and I love the staff and Justin they made our stay very comfortable and very enjoyable you must go there they do an amazing job. Thank you to the staff and to Justin for everything you've done for us we'll miss you guys and we will be back soon

Can't answer this because we loved everything I have no complaints not even a slight complaint and the breakfast is amazing the lady Sandra that takes care of the breakfast does an amazing job she keeps everything nice and neat and clean she's wonderful

My husband and I were not able to enjoy your breakfast, due to our early departure. We did however, help ourselves to the coffee. I did view all the breakfast food prepared for the guest and I was sorry we could not stay to enjoy.

I can't think of anything.

Everything was great! I would've rated it a 10/10 had the sofa sleeper mattress been suitable for sleeping. Breakfast was great, pool was great, service was awesome, super clean too.

Sofa sleeper mattress was TERRIBLE. Thin, metal springs were pushing into your back every position you laid in, and it was noisy.

The breakfast was excellent. The staff working the breakfast was also great. She was friendly and even suggested some places to go near where we were staying. We really enjoyed the pool!

The only thing that could improve was that our room seemed a little dirty. We noticed some hair on the bedding and dirt on the chair in the room. Other than that, the bathroom was very clean as well as the desk and tv station.

The hotel is being renovated. Sure wish we were made aware. Because of the renovation, breakfast was very limited. We went to Huddle House. Staff was nice. Room was decent.

The kids loved the swimming pool. And it was comfortable, quiet, and relaxing.

There was a smell in the room. It smelt like stale smoke. And the elevator smelled too.

Everything was clean and in good working order. Breakfast was excellent and staff went way beyond what was required!

Nothing

It was in a good location with most restaurants and shopping very near the hotel. The room was very clean.

Every time we walked out in the hall we could smell Pot, sometimes quite strongly. Even though there is a “no smoking“ policy. The first evening we were there the fire alarms kept going off and I’m guessing it was because of the Pot smoker. The hotel was quite full this weekend. Breakfast was supposed to be served until 10 am on Saturday and Sunday. We got to the dining room at 9:30 and there was no hot food left. Went to the front desk to inform them and was told “once the gravy is gone we’re done” ??? I replied that we didn’t care about gravy just wanted some eggs. At that point they sent someone to make some eggs. 🙄 Overall we were satisfied but the breakfast thing and the pot smell were annoying.

Staff was excellent, room was spotless. Really had no negative issues at all.

Everything was great.