on site restaurant was great. Grandson requested cheeseburger, no cheese. However, it came to him with cheese (he is 5). When reminded, they immediately got him the correct order and even added some extra bacon (which was wonderful!!). Pool and sauna were great. Room was clean and very comfortable - loved the Lodge theme!

If i had to be picky, the keurig coffee pods only had one non-decaf. Yes we could have asked for more, but why? Two people at LEAST two caffeinated coffee pods. The creamer option was powdered coffee mate - yuck. Some half and half options would have been nice. That is all i can 'complain' about.

I was there for a private family brunch celebrating my sister's 80th birthday. The presentation was beautiful, and the food was excellent! The servers tended to our needs were always so accommodating and pleasant. We also had breakfast this following morning in the restaurant and always good there as well. I love that you have complementary coffees available for your guest. What a fantastic idea not to mention that the coffee was wonderful.! As the famous Arnold says"I will be back🤗

My son's mood!!!!🤗

We chose the location so we could have a very nearby enterprise pick us up- for that it worked really well. There were many restaurants and shopping options nearby. The rooms were nice and getting extra towels, etc. was simple. After a long day of traveling, the food at the restaurant in the lobby was delicious.

The photos/name are a little misleading. This is more like a theme park hotel with lodge theming, in the middle of a business park/major shopping area. It was wooded and relatively quiet, but just not exactly what it shows. If you are arriving via UBER or other ride service, it is super unclear where the actual entrance is to the hotel because of the restaurant/patio. While the restaurant onsite was delicious, it was pretty pricey. Even though there are lots of things that look "nearby" the area is not really as walkable as it looks on the map to access other options without a car.

Cant say enough about the Heathman Lodge. Frequent stayer, always clean, friendly and helpful staff. It is popular for a reason. Everytime I'm in Vancouver to see family I stay and am deeply assured whe I know I have it booked.

Not much... Outdoor pool would be nice but indoor facilitie are pretty decent. Weight room could use a little maintenance and upgrade but I'm not here to work out so ...

Very clean. Comfortable bed and shower had good water pressure. I arrived earlier in the day before our check in time to drop off some flowers. I asked if the staff could put them in my room so that they were a nice surprise when my lady walked in. The staff agreed and made sure they were in fresh water in the vase I also purchased. They didn’t have to do that, but it was very thoughtful.

There was nothing I didn’t appreciate about the property.

I like the look of the Lodge, it seemed very clean, rustic and the people I met were incredibly helpful.

My only dislikes are the amenities. I think the towels could be more plush, the water/shower pressure could be increased and the toilet paper definitely needs to go. The bathroom construction is great but the amenities really downgrade the overall experience.

The bed is comfortable. Stairway to 2nd floor room very accessible. Friendly staff at front desk. I appreciate that the front desk is available 24 hours. Hudson Grill is good! I like that it's in Heathman Lodge!

Our shower/tub drain was very, very, very slow. Despite our daily request to front desk to have it fixed, maintenance did not fix it. It was pretty disgusting standing in ankle high bath water. The ATM was out of order.

I love their rooms. I get a room with a King-sized bed every time. The hallways have nature sounds and it's relaxing and beautiful. The front desk staff is friendly and helpful. They were able to shred some documents for me and direct me to the closest hair salon.

I always get the feeling that they just hate having to work with booking.com, which is awkward for the guest. Also, they've started charging an extra $10 per day for parking. When I said I didn't have a car and would like to not be charged for parking, I was told that it was really for everything they do, like the coffee at the front desk, etc. It was waived this time but I was told it was a one-time-only courtesy because it was listed only as parking on booking.com.

For starters.. I stay in more hotels than most people...so I've become much more critical of them. The entire hotel has been well maintained and kept up with...pleasant surprise these days.. All staff was very helpful The hotel is nothing extraordinary but certainly a good choice for those who value their money and want nicer than the "average"

The only issue I had was wheeling my luggage carrier through pull open doors because they have closed off the main entryway and converted it to outdoor dining area...kinda cool but leaves you wanting an automatic door or push-in door as you check in. The rooms deck is in need of a good sweeping...but the trees were dropping cotton during my stay.

The swimming pool & hot tub were the main reasons we choose the Lodge. We were celebrating our grandson's birthday and he loved the pool. The room was very comfortable & clean. The breakfast was delicious.

The pillows need replacing as they provide little neck support. Perhaps the Lodge could offer different pillows for their guests.