first off this hotel is smaller but extremely quite and nice if you are in town not looking to be in the larger crowds. I have never heard of this hotel but we didn’t want to be bothered being in the city , we checked in and it was amazing. I will stay here every time I’m in Reno. Amazing staff , cool indoor pool , feels very safe in a great area. No lingering people on the streets or in the parking lot. I have to point out the manager I believe he was , I was leaving one morning and my baby needed a bottle and the water in our car was basically freezing , I went inside and asked one of the staff if they had a microwave she said no and then the guy said hey you can warm it up in my office! The mom in me was starting to panic because my baby needed a bottle and that gesture was so kind!! We need more people like him. I will come back next year forsure!

Smaller parking lot! Need a few more spaces , especially during the holidays like new years

Pleasant, roomy suite; comfortable king sized bed and pillows; convenient closet; good HVAC; nice big screen TVs. Kitchen was well-equipped. Nice shower. Did not use the pool, but looked good. The complimentary evening Social happy hour was great. Good service and hors d'oeuvres and free wine and beer.

No information about what to see or do in the area, such as restaurants, entertainment, transportation, etc. The free breakfast was a nice perk, but the food was just adequate. Service was great, however. Would have been nice to have a jacuzzi in the pool area.

This is a cost-effective hotel. It offers breakfast, is clean, and has a refrigerator and an induction stove. Although I’m not sure about the pool’s water temperature, there was a small pool available at this price. Considering the cost, it was a very satisfying place. On Monday, Tuesday, and Wednesday, they provided free wine and light snacks during happy hour, which was an excellent service.

Did not have that much

Easy access to the property location. The suite of rooms were excellent - nice and clean, each bedroom had it’s own full bathroom and they were quiet. Because of the living room between the bedrooms, each couple had plenty of privacy and peace and quiet. The only drawback was the fold out bed/couch in the living room. It was a three inch thick mattress and horribly uncomfortable. Our upstairs resident was an inconsiderate jerk and romped all over making a load of noise till 3:30 in the morning. Not fun. I would recommend a top floor room to avoid such inconsiderate fellow travelers. Breakfast was okay- normal complimentary breakfast fare.

The fold out bed/couch was very uncomfortable. The mattress was maybe 3” inches thick and horrible.

We were in a one bedroom King. The layout was good and it was quiet since the bedroom was not next to the hall. The small kitchen area was nice to have even though we did not cook anything.

The only complaint that I had was that the picture of the property was misleading as it shows an outside area on the water. There is no water anywhere near this hotel. There were no towel racks in the bathroom so no place to hang hand towels. Ice was only available at the front desk.

Modern, clean, commodious accommodations, good breakfast with high-octane coffee. Comfortable bed, comfortable pillows. We had a king suite, which included a kitchen with a full-size refrigerator, and a comfortable couch for watching television and surfing on our iPhones.  the shower was large and ergonomically correct for us seniors. If you stay here, I don’t think you will be disappointed. 💋

Five dollars per night for parking is petty and can only be described as chicken manure!

Staff welcoming and helpful even though this was a last minute booking on New Year’s Eve. Suite was very clean, quiet with all amenities needed. Wide happy hour and breakfast selections; helped get back on the road quickly. Spacious!

Not relevant… we weren’t without drama very pleased.

it had all the amenities. food. pool. bbq and patio a gym. breakfast was great.

the help in the breakfast area. staff low made breakfast a little. tense. they need to communicate with managers when machines are broke. and keep certain foods in stock.

Quiet, night manager, who was manning the desk was very polite and competent. Lots of luggage carriers, which was nice.

Breakfast was old and slightly stale, but I did eat near the end of offering. Good choices though. Slowest elevator I’ve ever been on.

Staff were all excellent, friendly and helpful.

Our refrigerator went out and wreaked a lot of the food we bought for week. (Approx. $100.00 worth) Told staff and they changed out to put working one in our room within 1 hr. of being told. Unfortunately, we didn't say anything for two days. No ice machine in Hotel, and we are ice users.