I had a great time at Hotel San Felipe. I like the room especially the bathroom. Nice and friendly staff always ready to help you.

Breakfast was not included in the price. I felt safe walking around Casco Viejo but make sure you ask which direction to go because there is a part of Casco viejo that it is not safe.

Central location enabling an easy walk around old town in 24 hours. Staff excellent, arranging taxis from Marina and to airport, allowed a slightly later checkout. Good beds!

Lots of noise from road at front of hotel late evening. If might disturb you request a room at back?

Wonderful new hotel in the middle of Casco Viejo. Brand new amenities, large rooms and bathrooms, and very clean all around. The area of Casco is quite loud at night but this hotel was somehow so quiet amidst all the madness. So if you want to be in the middle of all the fun, bars, restaurants, but want to sleep like a baby still - look no further! Will definitely stay here again when we return.

The AC was out during our stay and they put us in another hotel in their group and it was great. We walked over and in this hotel and it was lovely. The rooms all looked super nice and updated with enough room for you and your stuff. We greatly appreciate how they treated us with switching hotels and offering us free breakfast.

I stayed in the old building and it was very lovely. The staff was extremely friendly and helpful with whatever question I had and upgraded my room when I arrived. The room is quite large with the balcony, but quiet even though it faced the street. There’s no pool on the property, but we had no issue with that because we were there for a wedding and we’re not planning on hanging around the pool during our stay.

They’re a couple of very minor things that could be improved upon. Not enough hooks in the bathroom to hang your towel when you’re showering, or a place to hang the hand , an extra trashcan by the desk would’ve been helpful, there was only one in the bathroom. The room I was in was very difficult to control the air conditioner to a comfortable temperature. There were times when the marble floor was completely covered with moisture and my daughter and I had to be careful not to slip. The AC fan was very noisy and was running all night to maintain a reasonable temp. With the humidity, we couldn’t turn it off without overheating ourselves. As a person in construction, I think one of the problems is that the ducts are too small for the volume of air is trying to push through.

The property was amazing! Very clean and always smelled amazing. The staff was very welcoming and friendly, really enjoyed speaking to them and getting to know Panamá and what it is like in Casco Viejo. The rooftop bar was very lovely, great view and the staff always greeted us with a smile. Our room was fantastic, very clean and the bed was comfortable and the balcony was a lovely area to sit and watch people go by. Thank you so much to the friendly and amazing staff for making our first visit to Panama incredible and for your recommendations.

Only one thing we didn’t like was the noise from the street from our room. It can be very noisy at night with cars driving by and honking. Other than that, everything else was fantastic!

The hotel offers modern, spacious rooms that are exceptionally clean and well-maintained. The overall atmosphere felt fresh and welcoming. The staff were a highlight of our stay—friendly, professional, and fluent in English, which made communication smooth and easy.

Our room had two very small roof windows with blinds that were difficult to reach, even for a tall person, making the room quite dark. The bathroom had glass doors with a noticeable gap of around 1 cm between the door and its frame, which compromised privacy. Breakfast was served à la carte in the restaurant, and while the menu selection was decent, the dishes themselves were quite average in taste.

I was put in a room with no windows, only sky lights. No view. The skylights were closed so there was no light. And it was up several flights of stairs, after you took the elevator. This was the only room available? The other people that were checking in were given a decent room with windows.... I will say the staff was wonderful and helpful when I was stuck in that room, they helped me carry the bags up the stairs and back down and came several times to fix the interenet access.

the room just wasn't anything like what was on their website. No windows so no view.

The staff were very welcoming and friendly. The location is excellent and the room was clean and the bed comfortable. Water pressure in the shower was good and the shower was clean and functional.

A full length mirror and a more usable mirror for doing hair and make up in would be great. Also on the first night the floor and walls were wet due to the air conditioning? Some more towel hooks or rails plus another bin would also make the room even better!

My stay at Hotel San Felipe was great. The room is spacious, comfortable and clean. The staff is very helpful and polite. The location is good, right in the center of Casco Viejo. Although it is located in a busy street, the soundproof glass doors worked well. The “a la carte” breakfast was great as well.

The bathroom has a glass door, which doesn’t work well when you want privacy. I would replace it with a regular door.