I stayed in a Deluxe King Room with a beautiful sea view at the Lord Nelson Hotel, I was greeted with a warm smile from the lovely lady at the front desk, who was more than helpful. The room was lovely, clean and very comfortable. The ambiance of the restaurant throughout the day/night was warm and inviting. The food was excellent and the staff truly went above and beyond to make me feel welcome, they were friendly, informative and very attentive. Upon my departure I decided to have a Sunday Dinner in the restaurant sat by a hand lit fire, it is truly one of a kind and not to be missed. I would highly recommend The Lord Nelson to be apart of anyone’s visit to Milford Haven.

I loved everything about the lord Nelson Hotel, the staff were exceptional so helpful and couldn’t do enough for you , always there to assist at breakfast time , I’m disabled so the help with coffee and drinks being carried to my table and assist with chairs and things , went a long way for my holiday being wonderful , the hotel itself was marvellous, clean and bright with all the facilities you would want in a hotel , I think this is the best hotel I’ve been to in a very long time , it even has a large outside for you to have a drink and meal if wanted with a terrace , the outside had tables and brollies if too hot , plus a large play area for the children to be amused with . It also has the ramp part outside for scooters and wheelchairs as their is steps at the front as it’s an old building , but the decoration inside looks like a new building , I would recommend this hotel for anybody , also disabled people if they can climb the stairs to the bedrooms by holding on to the banister , it’s got some stairs then a landing & some more stairs , the management were so helpful too , the put us in the first room at top of stairs behind the door I will definitely be back to this hotel , thank you to everyone at the Lord Nelson Hotel , staff & management .

There is nothing to say ,as all was fabulous.

Lovely weekend break. Fantastic sea view of the marina. Bedroom excellent size, bedding spotless, comfortable bed. Bathroom small but adequate and more importantly clean. Plenty of supplies for tea/coffee making facilities. Two great mirrors throwing natural light/great for getting ready. Comfortable sofa and coffee table at one end of the room. Staff really friendly and helpful, even allowed us to leave baggage behind reception when arrived earlier than check-in. Ate a Sunday lunch there... beautiful food and plentiful in nicely decorated restaurant/bar.

Nothing

Really, really great. Only found it last minute but chance as I was supposed to stay in a b&b and I prefer hotels. I was looking for a place to take my clients next years and I have now found it! Beautiful building, clean, lovely staff( hope the lady who slipped on her way to the desk is ok :) ) everyone was smiley, welcoming and fun, good bar. Did not taste the food but it smelled good. They have a large outdoor area. The rooms were clean and nice, although it is an old building, everything is fresh. Bath tub and shower and good price. Good location next to the bus stop as well as shops and restaurants. Nice and relax atmosphere.

Not much tbh. The sink was blocked and my door was open when I had checked in but I assume they forgot to close it after cleaning. I told reception about the sink and it was done when I came back from my trip so nothing to complain about. Another tiny thing. There is a large wardrobe/storage area in the bathroom, that door kept opening by itself and when I opened the bathroom door, I stuck my fingers a couple of times in between the 2 doors, bit of a hazard so it might be good to put a lock on that door. The hotel is pretty quiet but I could hear the person above me walk as the floor must be really old, I sleep with earplugs so it didn’t bother me though

Staff at reception, bar & breakfast area were all lovely. Lovely and clean, well presented main areas. My room (108) was at the rear so I had no harbour view, my friend was in 102 and had a gorgeous view. Thursday morning is rubbish collection day and unfortunately it was recycling day and a large bin with lots of glass was collected at 6am which woke me up, it was very hot and I had the window open so maybe I could have avoided this issue. The bathroom was fine (bath for shower) but unfortunately the sink only produced tepid water which wasn’t ideal for a shave. I was there for a funeral and other than the two items above, everything about the hotel was lovely, location (half a mile from the train station), free car park at rear, staff etc were very helpful. I would recommend this hotel.

As above, water in bathroom sink and noise from rubbish collection.

Everything, the hotel was clean. Easy to navigate around. But most of all, the staff were amazing and friendly. The manager is a credit to the place, made me feel welcomed and made our stay enjoyable specially as i was traveling with toddler as a single parent. Remember little details, reserved a table and even helped me out when I locked myself out my room! The pub/restaurant, food was amazing. Catering to both children and adult. Breakfast was incredible! As someone with dietary restrictions, the staff took the time to help on what we could have. Cleaners were also amazing, they serviced the room. Left my toddler blanket in a heart shape which made her smile! (I am a cleaner myself, so can spot dirt or a smudge a mile away) I cannot fault there work. This is the cleanest room I ever stayed in, with the best servicing.

Sadly there was a party going on in the pub, there was a couple loud people but this is not the hotels fault.

This is an absolute hidden gem! We didn't expect much due to the low price, but we were presently surprised because it is absolutely fab!! The staff are all so friendly, even when my two young kids were crying! The rooms must've been recently renovated and are done to a high standard and are absolutely spotless. It had everything we needed, our room even had a huge walk in wardrobe! The hotel itself is gorgeous and so well decorated! We had breakfast here on two mornings, there really is something for everyone at a great price too!! We also had dinner on one evening, this also was great food, with good size portions! The food was delicious 😋 Overall an excellent hotel, we will definitely be back!!

Small car park at the back but this can't be helped due to the age of the building! We got on street parking both nights no problem! This isn't really a problem just something to note!!

As soon as walked in foyer, I was relieved; much smarter and cleaner than anticipated. Staff helpful. Huge room. Clean. Generous towels and toiletry supplies (soap etc) Fresh paint decor and smelled clean. A pleasant relief after many disappointing stays in tired musty country "hotel inns" with that awful Tudor style timber and sticky red carpet...

For a room hosting 4, only one chair? A huge wardrobe with hangers, but no shelves. Beds a bit saggy! Very hot at night, my wife struggled to sleep - needs a desk or pedestal fan. (can only open window a few inches. Bathroom ceiling had water stain/ peeling paint over shower, looks like a leak from room above. Bathroom door hard to open and close.

A wonderful room ,excellent staff, very clean and beautiful area,and so convenient for exploring Pembrokeshire. Thank you so much. My husband and I had a wonderful holiday

My one constructive criticism. The breakfast was lovely, but because the water for tea was in a flask, it was often too cool,and the coffee machine wasn't great. If possible, it would be so much nicer to have tea or coffee served in a teapot or cafetiere.It would take the breakfast up to another level

The bedroom was huge and airy with lots of natural light. The hotel has renovated and it lovely to stay somewhere that was nicely decorated, tidy and clean. Location is perfect for Milford town centre and having off street parking (on a first come served basis) is a bonus. The food is amazing from the breakfasts to the dinner - a huge thanks to the chef. All staff are very friendly and courteous. It is wonderful to stay in an establishment where excellent customer service is practised. I can highly recommend The Nelson Hotel in Milford Haven for accommodation and meals.

Feedback has been given to the hotel management about noise and light coming through the single glazed windows with blinds (internal secondary glazing or noise and light blocking shutters) Soap containers in the bathroom by the sink and shower would be useful.