The hotel was set in its own grounds with good parking. It was a very interesting building with lots of history. The receptionist was extremely friendly and helpful, we were even shown to our rooms, something you don’t get very often. The suite was wonderful, very spacious and clean, with lovely views over the gardens. The bed was very comfortable. It had a nice indoor pool and sauna. The evening meal was amazing, as was the service. Breakfast was very good with a good selection of fresh food. I would happily spend a week here, and will return for longer. I highly recommend this hotel, good value for money and all the staff were excellent

This is a lovely building with great facilities in the spa and nice rooms.. There is plenty of parking and the staff are very friendly.

It's a bit too far for restaurants in the evening without a car, the hotel restaurant was empty and lacked any atmosphere. The bar was also empty and it feels like the place is being run down. The outdoor pool had been left to ruin and it looks like it needs a significant investment.

the grounds are stunning, the property is beautiful although rooms are a little outdated

the gym was not clean there is black mould on the ceiling. the bar is not stocked or serviced properly which is a shame as we would have spent alot more money if there was better service

Friendly staff, excellent dinner and breakfast, comfortable room, not too far from centre of Pau, spa use included in price

Place looks a bit tired, gardens were unkempt, rooms were a bit old fashioned, a few areas of damp on the walls etc. once a stylish villa no doubt but now needs a little investment to bring it back to its former splendour

Lovely big room with nice bathroom with bath and separate shower, staff friendly and helpful. Good gym and spa pool.

Reviews said that the hotel had good food but when we arrived we were told the restaurant was closed, we should have been informed of this prior to booking, also said it had two swimming pools but only one working.

Lovely grounds Building is magnificent! Breakfast was lovely. Staff were very helpful and pleasant . Room was huge.

Bathrooms need updating. There was a great deal of noise coming from upstairs and hallway outside our room.. The doorways leading outside to the patio felt not so secure. Feels like the whole place needs a little freshening and updating.

Beautiful view of the Pyrenees. Beautiful suite and bath. Wonderful breakfast and service! Silvania was most accodating to serve us a beautiful Wine and charcuterie platter with bread on Monday night.. So Sweet to share stories of the Castle and Lady of the house.

NA

Beautiful old mansion with spectacular views to the Pyrenees. The rooms facing the mountains in the old house are amazing. The public areas of this hotel are gorgeous, oozing history and charm, particular the wood panelled bar. Lovely big gardens facing the Pyrenees. Nice pool!

The rooms in the new wing are generic and dated - 90's chic. Unfortunately these are not differentiated in the booking system so somewhat a lottery. Wifi is patchy. I had to change rooms once because the AC didn't work, and again because the wifi didn't work. Fortunately this was obliged.

It’s a beautiful building and its walking distance from everything.

My room was insufferably hot and the AC was not working properly. As a result I had to battle mosquitoes in the night and slep poorly. Window frames were broken and didn’t close and the WC had broken items, which I reported.

The yard around the hotel The warm welcome upon arrival. I forgot the name but the receptionist on the day of my arrival morning of 14th was an exceptional staff