They were so nice and accommodating. The room above me has a smoker and it’s a non smoking hotel. They apologized and changed my room immediately. The facility was clean and the breakfast was very tasty. It’s a really nice hotel. We stay there every time we go Wooster to visit my child.

The smoke smell in my room but they immediately remediated it and said that they have tried to fix that problem before.

Our room was clean and well appointed and the bathroom was spacious. The entire team at the Wooster Holiday Inn are friendly, hard working, gracious, and they made helpful recommendations for our out of state family that traveled in for our daughters wedding!

Everything was great!

I was very impressed by Brandy at the she is totally amazing. She helped me when I needed it . Brandy should be recognized for all her help . You need 20 Brandy's there she is sweet & understand. Thank You Dave Culp I was in room 303

I had no problems while I was staying there

clean, quiet, well maintained; but above all it has EV charging. This was our main reason for choosing this property. The stations are conveniently located; included are one Tesla station and two standard stations. We visit family regularly and have stayed at other properties. We are pleased that the EV “filter” brought us to the Holiday Inn because it is preferable to the other places we have stayed in Wooster.

The food at the morning “continental breakfast” could have been better.

The hotel and its amenities are clean and newer. The staff was friendly. There was a volleyball team staying and breakfast was mostly gone and the team showed up like 25 minutes before closing and the staff made sure that the team and everybody else had plenty of food. Several departments helped out. It was nice to see everyone working together.

Nothing

Extremely clean! My daughter said it smelled like Nana’s which means it would have passed her approval. Beds were comfortable, room was spacious. Would stay again without hesitation.

The room was nice. Breakfast was better than any other hotel we have stayed in. Clean, comfortable. The pool was a little chilly but we had it to ourselves so that was a plus.

The price seemed high.$320 for a night. Wouldn't pay that again for a cold pool.

Breakfast service had a lot of choices quite a few were fast-food quality, would've liked scrambled eggs.

Safe was broken, but since we were advised on arrival that there wasn't going to be any housekeeping in individual rooms on any day of our stay, I thought it would be useless to call for repair and then have to wait for service under previously described shortage of labor circumstances. Thought safe could have been larger.

I loved that HI accommodated all my requests which made a difference in my comfort level. Barbie, Nicole and the manager went above and beyond to make me feel special. I will definitely be staying here again!

Signage from the freeway for directions.

The breakfast was very good. There were good choices of breakfast foods. The area at the food was kept very clean.