The Castle is situated close to Vernon which I liked as you're only 10 minutes from there but out of the fray. It is immediately above the highway so I was very happy to be in a room not overlooking that as I'm definitely not used to traffic noise. My room was excellent with everything I needed and having the pool and hot tub there was a treat. There is a great store virtually right across the highway for all your grocery needs, a selection of take out meals, gifts, garden ware and plants as well. Super handy as I arrived after a long drive and at 5:30 did not want to go much further so went over there to get something for dinner. Landed up going back the next day as well to have a really proper look round and got some delicious fresh cherries and raspberries amongst other gift items. Had dinner at the Intermezzo Restaurant one night and thoroughly enjoyed the prawn, red pepper, asparagus and spinach in a light saffron sauce on linguine. I would highly recommend a stay here and will definitively be back. Thanks to all the staff.

It's a bit tricky to figure out the lobby access but as I hadn't looked at the map when doing so, that's totally my fault so in the big picture, there isn't anything I didn't like.

This is really amazing place to stay at if you are looking for something in the area. It was exceptionally clean and it is done with the taste. It is also very well taken care of. Staff are really nice.

Everyone keep in mind that pool is “seasonal”, and it is not open as of April 18 when we were there. We were disappointed with that because it was one of the main reasons why we booked. Their welcome guide that they email you also did not say that the pool is not open. Only hot tub was working.

Location was excellent. Everything was most enjoyable ,plenty of room. Kitchen just like home. The manager and receptionist are true professionals and you can tell they enjoy their work and serving the people.

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The bed was very comfortable, the room was updated and modern. Had everything you would need to cook a good meal. There are bbq’s out by the pool for guest use which is nice. The restaurant there is a great little place. Definitely a more expensive and fancier option but that was what we were looking for. The food was amazing and has gf options. The staff were great. Would stay there again. 10/10

The pool hours are 9-9. Would be nice if they extended it from 8am-10pm. That being said, the staff member came around at 9 and said she would be back at 9:30 to close the pool so we got a little extra time.

The suite was spacious and bright. It was like having your own apartment. The Kitchen had a stove, a good size refrigerator and a dishwasher. Although the location is just a bit our of Vernon it takes only 10 minutes to get to all you need.

Parking is tight as this hotel is on a hillside. Some rooms might be difficult for people with mobility issues. Also it can be hard to reenter the highway so we took the Pleasant Valley rd back to town.

The rooms are more like condos, with a full kitchen, living room, bedroom, and well appointed washroom. Front desk informed me that they were originally meant to be condos, in fact. Very comfy. Pool was small but clean and nice. Lots of shade around it. Entire courtyard was pleasant. Being right next door to the water park made going there super easy (walking distance). Despite that, you wouldn't realize you were next to a water park at all; very quiet and peaceful.

Having a breakfast available is always a plus, but not a deal breaker given we all have our own full kitchens. Having a fitness centre would be a good thing, as some of us actually use them.

Love the space in the suites, location is great, we walked up to the water park. Loved having coffee on the balcony each morning. It was great. Also the restaurant on site was awesome!

Since we were in the lower unit we just heard banging above us all day. Kids running around above us and even when they ran on the walkways above us, it was loud in our unit and very annoying.

"The Castle" at Swan Lake Hotel is an exquisite destination that offers a truly luxurious and memorable stay. The hotel offers opulent and well-appointed rooms and suites. The staff at "The Castle" prides themselves on delivering impeccable service. From the moment guests arrive, they are greeted with warm hospitality and personalized attention. The staff goes above and beyond to ensure a memorable and pampering stay. The interiors are adorned with plush furnishings, exquisite artwork, and modern amenities. Guests can expect the utmost comfort and a regal experience during their stay.

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I didn't expect a full kitchen (which included a dishwasher). The kitchen was a lovely and a welcome surprise! Very spacious suite, I liked the private patio, although we didn't get to use it.

* Noisy, stomping (sounded like kids doing gymnastics??) directly above us, which continued until 10.35 p.m and started again early the next morning. * We had a truck, and parking access and space was tight out the front, for a large vehicle, when checking in. We parked at the alternative parking around the back for the night, which was close enough to our suite. Knowing what I know now, if I went back with a truck, I would park around the back first & then walk through the property to check in. * TV didn't have a signal, where we were - so couldn't use the TV. (The trees maybe blocking it?) *We were on the bottom floor, (which was nice!) but the tall trees out front meant that we didn't get to see the lake, from our room!

The suites are fantastic for families. We found it worked best to have the kids in the loft, leaving us the living space in the evenings. It was so nice to have a full kitchen to work with and do moast of our meals 'at home' during our vacation. The pool is great and easily accessible for the kids. We appreciated the use of the BBQ, and the games/books lending library during our stay. Beautiful and relaxing grounds, lovely view of swan lake and easily accessible. Thank you!!