This place is truly a hidden treasure. You wouldn't expect a tropical feel and look in the middle of the bushveld. The views and gardens are breathtaking. The rooms were comfortable and ideal. The pool area with the chairs was lovely. The food was good. Holo, was amazing and assisted us so well

Alfred, the one staff member was rude while we were checking out at reception. There was a lot of confusion on their end, especially when it came to adding things to the correct room tab. However the whole situation could've been handled in a better manner and with patience and kindness

I loved the breakfast and the breakfast staff very efficiently, friendly and clean. Their breakfast always varies from day to day, always cooked to perfection. I love the reception staff Palesa and Mapule they go above and beyond to make sure we were happy with our rooms and the service. The bar staff, Andrew and Elizabeth, especially Andrew they provided the best service with a smile on their faces. Maintenance stuff Mr Oupa doesn't take time to respond to any any queries or complaints friendly too. Chef William makes food laced with love and passion. Every meal made by him is an experience one never gets enough. We left wanting more . Last but not least, the actual venue is exactly what we saw in the pictures very serene secluded beautiful music beautiful to take walks on and enough amenities, a surprise of monkeys here and there not to mention privacy and safety. My partner and I really loved it there and are definitely going back soon.

The manager Shadrach is very rude makes guest uncomfortable and extremely biased. The cleaning staff that was cleaning rooms from 200 barely cleaned nor changed the sheets. Our room didn't have a bathroom mat they only cleaned the shower and the toilet but left the basin as is.

What i liked the most about the property was how it blended in so greatly with its surroundings and how nature felt at every corner while maintaining a dash of modernism. They have plenty of nice attractions like the well built pool, the gardens, even a mini golf course, volleyball court, plenty of beautiful water ponds and great aesthetics and a fantastically designed restaurant and bar. The staff was however the main highlight of the whole establishment from the security guards to the chefs everyone was as friendly as can be you can tell they genuinely care whenever you converse with them. Always smiling and greeting all cheerfully, I’ve been to many places but there staff was the nicest and most hospitable i have ever encountered.

Nothing everything was well maintained and regularly cared for maybe how its far from the town

Breakfast buffet was great, and sufficient. We liked our room however the merging of 2 single beds was uncomfortable. Would have preferred a normal double bed. Dinner was amazing, for 2 nights there we had dinner. We opted for a massage at the spa, and that has been the best decision ever. Leana was amazing and we would certainly return and do the massage again.

The merging of 2 single beds was uncomfortable, we would have preferred a normal double bed that is not merged. We also did not have rugs by our bedside which was odd to say the least, i ended up using the bathroom rug.

The breakfast was really good and a large selection in the buffet. The staff were attentive and kind, they responded immediately to any concerns we had. The hotel was kept clean and comfortable, it was very peaceful.

In our room the bathroom tap was leaking, which should be looked at because the leak was quite bad. The geyser was very hot so we accidentally burned ourselves because it was too hot. It would be nice if there was more staff on hand, the staff were working in all areas in the hotel. They were all very attentive, but they seemed overworked so I hope that more staff are employed to help with this.

The place is quite and refreshing, the photos and information on the booking. Com was very accurate, I and my people we really enjoyed and wish to come back again

The reception lady who was working in the morning on the 9th of February was very rude together with Aaron guy with dreadlocks, they accused us of something we didn't know and that was very bad after we had a good stay, they didn't have a phone to make a call if you are in need of something and their app was not functioning well.

Excellent food. Very friendly staff. Loved the stay. Beautiful. Very clean outside in the garden.

Except for small things that you can improve on we loved the stay. We stayed 2 nights and only received 2 small bottles of water for the weekend. Can give 2 more bottles. Room states Shampoo no shampoo in our room. 2 sachets of ricoffee and powder milk. For a Hotel/spa better coffee and fresh milk could be given. Some aircons are not working. After all we were happy with our stay.

The peaceful, beautiful gardens, stunning interior, and extremely friendly, helpful staff, nothing we asked for, was too much for them. They went out of their way to accommodate all our needs.

We were disappointed in the breakfast, as I read raving reviews on how great it is, but we were told that due to the low number of bookings during our stay, they did not do a full buffet, which is understandable, but still had to pay R700 for 4 people. We had Fruit & Yoghurt, scones, Egg, bacon, sausage, beans, toast @ R175 pp. Dinner was amazing though from the menu.

When you need time out from the city, this is the place to visit. The atmosphere was so tranquil and refreshing. The staff in the kitchen and bar were so amazing and attentive. The young lady at the reception on the following day was a perfect representation of customer service; a complete contrast from the one we found there.

The lady at the reception really needs customer service training or a complete change in attitude, she was unapproachable, seemed uninterested and every time I spoke to her it felt like I was bothering her.

Oh wow!! What was there not to like..... from the moment we entered the front gate up until the moment we left we were treated like royalty... everyone there was sooo friendly and enviting the hotel is an absolute wonderland of little footpaths and hiding spots.... Ginger the cat made our stay so special and made sure we arrived safely for breakfast and dinner like our own personal little butler the staff brought little Ginger some kibble as well and that was defenitely one of high points... To the staff : thank you is not enough.... We will DEFENITELY return for another stay!

There is NOTHING TO NOT LIKE........