The only reason I gave 9 stars instead of 10, is because there was no elevator. The hotel was very clean and remodeled. My spouse and I went for a brothers wedding and this location was close to everything we needed to do. The only down side is there is no elevator, and our room was on the 2nd floor. All in all great stay, very friendly and helpful staff, clean room no complaints from us. The hotel is located right behind McDonald's restaurant so it was easy for us to find during the day and night because of this landmark. Bonus, we loved the walk in shower and the water pressure was the best we have ever had staying in a hotel. If we are every in the area again we will definitely be staying at Best Western Crossroads Inn Schererville, IN.

The food was just very bland. Some items were missing: for example, they had cream cheese for bagels, but no bagels. The sausage had practically no taste at all. Packets of hot sauce would have helped. These are cheap fixes.

I answered this above. Sorry.

The Staff - by far - were absolutely amazing. Having worked for 4-5* Hilton/Waldorf Astoria, Palmilla/One&OnlyFour Seasons … when I hear staff members singing happy songs, construction crews quietly working into their 18th hour. Management/Ownership must be amazing to have hired such amazing staff. I am supremely impressed and would welcome another stay next time in NWI.

construction is what it is, but staff and contractors made it feel like they wasn’t there, and were most sweet and accommodating. best stay ever.

The location was why we chose this motel. Clean and well lighted parking. Nice, comfortable room and bed. The breakfast was very good, sausage, over hard eggs, biscuits and gravy, waffles, bagels,toast, fruit, yogurt, etc.

Really nothing. Was pleased with our selection 😄

I Liked the facility. The room was lovely and I especially liked the lovely bathroom. Staff was extremely friendly.

The insulation in the walls was so poor that I could hear every word and every movement made by the family next door. Plus there were scads of children running up and down the hallway for over 45 minutes at 11:45 at night. That was very stressful for me because I was exhausted and needed to get up very early.. I tried to call the front desk but the phone did not work.

It started with the friendly reception. Very professional. The room was very clean and comfortable. It was a nice stay

Only a couple of things. Carpets on the stairs and hallway look dirty, and on my level, the candy and pop machines were empty. It's not a real big deal for me...

The staff was wonderful! They went out of their way to make sure our stay was great. My children loved visiting with them, and they made us feel right at home!

The only thing we wished it had was an indoor pool and an elevator. However, they were able to accommodate our request for a ground floor room.

Since I stayed here last time, some upgrades have been made that have definitely been an improvement. It is much cleaner than the last time I stayed there two years ago.

People smoke outside the door and that gets into the hallways and rooms. People leave the side doors propped open which isn't safe. The breakfast buffet is limited. They should add fruit and yogurt.

Very clean and modern facility, just a mile from a reunion I was attending. Breakfast was excellent: ample hot and high protein foods available, and the rest of the foods were good.

I parked to the side of the hotel, closer to my room. The lot there was littered with garbage. I don't know if this was hotel property, but it was unsightly.

Beds were very comfortable and room was large.Hotel was quiet even though there were renovation activities going on.

I requested a King room with downstairs access. They booked us into upstairs. When I told them that would not be possible because there isn't an elevator and I can't do stairs, they finally gave us a room downstairs with two queen beds. They didn't charge us more. The hotel sits back from the road behind McDonald's. So the driveway to enter can be easily missed. They need a good sized sign on the highway.