Prompt GM intervention

The experience of OVERT racism and marginalization of the indigenous people from these lands and complete failure of proper HIPPA compliant protocol. Inept and inability to utilize their own technology. Train this white colonialist please. He's a threat to the psychological and immediate physical safety of those staying here from nearby urban locations. He was straight up, an 'ass' to me upon disclosure of personalized FACTUAL information. There's a reason why neighboring communities Acknowledge that they are on Stolen Land.

The hotel was wonderful it was very clean. The beds were ok but not bad. The breakfast was delicious and there were a variety of food options.

I did not appreciate being rushed out of our room. At 11am a staff member knocked on the door I stated I needed 15 more min and the person had a rude attitude. She literally stood outside the door waiting for us to vacate. I really felt harassed and it made me feel upset that I was being treated like this. After the 15 min the person came in the room and started doing whatever she needed to do. Out of all the rooms in the hotel they stood at our door rushing us to leave. We were in town because of my daughter graduating with her Masters from the local college. Unfortunately it was a wonderful stay but the way we were treated when it was time to go I will never stay there again especially being a person of color.

Breakfast was wonderful with a good variety of choices

Blankets on the bed or in the room. Bed had 3 light sheets which was not warm enough. Temperature was set at 68 which is what I set at home, but 2nd night raised temperature to 70 and brought in a blanket from my car. Outside temperature was 2 degrees

Breakfast was great, and out early enough for tradesmen like myself. The rooms were clean, and the beds were comfy. Also the smart TV access was nice. Netflix, Hulu, Prime, and more, plus Bluetooth music and phone casting. They also have a pool, although I didn't bring my trunks, and I'm pretty sure they had a hot tub, but not entirely sure. I was also told they have adult swim from 10 to midnight.

I stayed there in room 214 the week before, and the shower drained poorly, but my dumb self never told the front desk, and now I'm understanding that I should have, and now I'm facepalming myself, because how else are they supposed to know they need to fix it?

Breakfast, room & staff were all very good. The night auditor Dave went way above his responsibilities in helping me with my rental car which was a 2023 model that was way newer than my car. He helped me find the key fob & showed me how to use it.

Lighting in the room was poor, especially for reading in bed. That is something you might try to improve.

I have to say the best part was the amazing breakfast. So many choices from little omelette to breakfast sandwiches and waffles with strawberries and fun toppings. The other thing was that it seemed very clean. Our hot tub in our room was a bit of a pain cuz the drain didn’t work, but otherwise it was a nice tub.

The breakfast is always amazing, Lots of options! Biscuits and gravy is my favorite thing here!! I love getting a hot chocolate and a cup of apple juice in the mornings for breakfast! I love that the pool and hot tub are open until midnight. Kids stop swimming at 10 or 11 and adult swim till 12.

Friendly staff, comfortable and clean room, nice breakfast. Very quiet....a big plus.

Only negative was lack of elevator. Our room was on the second floor and we are in our late seventies with all of the aches and pains associated with that age.

The stay was fantastic. Staff was excellent, helpful and friendly. Room was great sized, big whirlpool tub, fireplace and amazing shower. Place was clean and fun with the pool. The breakfast was the best I've had at any hotel, tons of options, stocked and warm. Highly recommend.

The A/C unit in the room was needed to balance the warmth from the fireplace, but eventually the A/C unit made some noise. No problem since the window was utilized to get some fresh/cool air.

Let me say I was skeptical booking this one. Arrived and front desk was very nice and friendly. Lobby was very nice and clean. Room had an old musty smell but was very clean. Needs some cosmetic treatment done but nothing that was horrible at all. Room was big. Bed was comfortable. TV have streaming channels, unfortunately they don't have it connected to their wifi and wasn't able to get it connected. Room was quite. Only bad thing I seen was windows were dated and all bottom floor windows had a stick to prevent opening instead of an updated lock. Breakfast was wonderful. Staff was friendly. Definitely would stay here again.

Really only thing was the outdated windows having a stick to prevent opening.