I liked the staff. They made one feel welcome. You felt free to ask questions. They were genuinely interested in why you needed to stay at their facility . Sometimes a reason for having to stay in a hotel is not for pleasure. We had an emergency, and they were very helpful in taking care of our needs. There was a free hot breakfast on top of all that. Much needed.hot breakfast. I would stay there again. Also I felt safe there which speaks volumes. Thank you. Carol Battaglia

Building quite old, and small inside of the room. Bathroom was very uncomfortable, but the hospitality of the staff compensates for that.

The General Manager was helping with the breakfast, very involved with guest services and had a friendly face. Very welcoming and friendly at check in and check out.

The night audit employee did not leave a note for a late check out the following day, which caused issues with our stay the following day as the morning staff had no knowledge of the request from the night before. It is the little things that can cause a negative impact on a guest's stay. I would suggest having night time staff being diligent about making sure the they are communicating any requests to the morning staff to avoid confusion.

Convenient location, great service, friendly staff. Breakfast was probably the best of any hotel I have stayed in for what it is. Overall the hotel is clean and well kept. Bed was super comfortable and plenty of pillows. Wifi was fast enough for me to conduct my business remotely. Lots of food and stores nearby.

Room smelled weird, sink smelled really bad. Staff cleaned the room and sink but the smell came back after a few hours. It wasn't over powering enough to move rooms but the room really needs a deep clean and the drain in the sink needs to be checked.

Staff was exceptional. Called us ahead of time to confirm our reservation & informed us our room would be ready for early check-in. In addition, they accommodated our request to be away from the elevators.

Currently under renovation created a couple “kinks”, but easily & quickly resolved by staff. The bathroom & sink need to have something to hang your towels on.

I like that the property is near a lot of stores and restaurants.The staff is friendly. the hotel is small but comfortable. Not crowded. The breakfast was good.

They were remodeling the shower paint looked it was chip. In the pool area if all the towels are dirty they should put more clean ones out for the guest.

Michelle at the front desk was awesome! After checking in and going to our room, she called to see if we liked the room and made sure we had everything we needed. Professional, courteous and friendly! Loved our room and will stay there again. We go to Phoenix often and it's a great location to visit my Mom and Sister.

No complaints!

Front office staff, cleaning ladies, the breakfast worker/filler/keep it clean person we’re all friendly and it wasn’t for a show, they meant it. Waffles were amazing

The dining area was warm which didn’t made it as enjoyable as hoped for and guests we’re taking food to their rooms where it was cooler. This is truly the only thing I could think of that could be improved upon.

Room was small but comfortable. Bed was extremely comfortable. Had a minor room maintenance issue with toilet continuously running. It was handled quickly.

Nothing to really dislike. Minor issue was no overhead light thus no switch by the door. Had to stumble around a bit to turn on bathroom light to see.

The room was clean and comfy! The beds were very comfortable and the entire hotel was quiet and felt very safe. The staff were very kind and extremely polite! They have a wonderful breakfast that we ate each morning!!! I would love to stay here again! Excellent Hotel and service!!

The weekend brought a different group of guests and the Pot smell was a bit thick.

Check in. Had to stay extra day: staff made reservation next morning at same rate, then found vet. and applied it..discount on my Drivers' license. The staff was pleasant friendly and efficient. Excellent stay.

Scrambled eggs not my favorite(just me). Rest good.