We didn't have breakfast, but on our last day it was nice that they packed the breakfast to go! I love the idea of that, some people don't really eat breakfast.

Not being able to put my reservation towards my husbands. I arrived a day late and could not get a reservation on Hilton.com and went through booking.com and could not get the same room my husband had. I would have to cancel my reservation and extend his. His a reward member that should have been a courtesy thing rather than a "sorry you booked with a 3rd party". So we switched rooms for one night, which was annoying.

Location downtown was great, with an awesome view of the river and hills across the way. Close to college and downtown, walkable to shops and restaurants.

Parking is a challenge here, especially to get checked in, as there is no short term parking for check-in and room for only 1-2 cars in the entry circle. Price is above average for local hotels during summer, but the benefits were worth it to us.

Beautiful hotel, spacious room and bathroom, with a nice view of Keewanaw Waterway. Large and inviting lobby, a lot of breakfast choices, friendly staff. Great location - within walking distance to downtown shopping/restaurants and boardwalk area along waterway, also close to Michigan Tech and easy access to main road(s.) Felt safe. All doors to inside from outside had to be accessed by room key. Drinking fountains with water bottle fillers near main ice machine in lobby was a plus.

Nothing that I can think of

The rooms were clean, and the staff was great. Room was very spacious.

The fact we were right below the observatory and could hear it until close. We coukd hesr chairs moving and them vacuuming. Which made it rough to fall asleep after a busy day.The parking situation wasn't the best either. But there's nothing they can do about it.

Great location! So easy to walk downtown and to Michigan Tech. We were there for a tour of Michigan Tech and a short vacation and it was the perfect place to stay. If our son decides to attend MTU we will definitely stay here when we visit. Breakfast was great and the views from our room were spectacular. Every worker we encountered was friendly and helpful.

Nothing

Excellent location. New and modern style decoration. Facilities (rooms, lobby, gym, breakfast room etc) are really nice. Overall cleanliness is top-notch. Staff is super friendly and helpful.

Only thing to focus on is the breafast. Selection was a bit limited. Not so many choices. Coffee was the best in town though. 😀

Comfy beds, walking distance to all cool shops and restaurants in town, walking distance to university. Renovated hotel looks great but no longer pet friendly. they take great care to remove snow in the lot immediately and have plenty of shovels to dig your car out of necessary.

Not pet friendly. A humidifier for the rooms would be helpful in the winter.

Location was great. You could walk to alot of places to shop & eat. Breakfast selection was varied.

You need to get better pillows. All of them in our room were like marshmallows. Need more milk at breakfast for those of us that don’t drink coffee or tea.

It was updated and modern

Staff wasn’t friendly and rooms were expensive. We visit the area frequently and we wanted to stay there to see what it was like for future stays.

Rooms are comfortable and clean, staff is friendly and location is a plus.

Parking is a nightmare and not enough spaces, hotel was booked almost full. For the price of $350+ a night, the breakfast should be much better. Not to mention the location of the dining area in proximity to the front door of the hotel.