The woman at the front desk was WONDERFUL. I wish that I had gotten her name to give her a shout out specifically. She was very friendly and helpful and had amazing recommendations for the area as far as food and things to do, and was very sympathetic when my husband wasnt feeling well, and helped guide me to where I could get the things needed to make him feel better... Location was good. Tucked off, not super hectic, no road noise. The only down fall was that we traveled the same week as what seemed to be a lot of schools, so there were quite a few teens hanging out, but even they were being very respectful and quiet (as quiet as teen girls can be 🙂) I don't really travel to that area often but if we do come back we will definitely be staying here!

The staff were exceptionally helpful and friendly. The location was easy to get to. The room was clean and comfortable.

The heater/heat was really loud when it came on and the noise didn’t stop until it turned off. We turned it down, but it was cold so it ran quite a bit. The pillows could have been bigger, just a suggestion.

We were in a deer vs car accident late in the evening near this location. Every one was so kind and accomodating from the front desk, both the night and morning staff, to housekeeping and breakfast servers. The room was clean and comfortable and we couldn't have more appreciative for the accommodations.

Absolutely nothing. Everything was great.

The location is perfect, next to the highway, minutes to the center of town. The staff was very friendly and helpful, great job. The room was as hoped for. No bad smells, not mold, musky, or the worse, cigarettes/smokers smells.

The gym was removed. I do look forward to some sort of weights, just to get some exercise after a day of travel.

Manager Chris and his staff were absolutely amazing from start to finish 👏 All staff members were very professional and willing to help with anything. Our room was clean, and our experience there was a true breath of fresh air for me and my family! Thank you again for everything!!

Nothing.

The breakfast was great, and it was nice being able to have a few GF things! Staff was so friendly and accommodating. Would definitely stay here again!

The only thing was the outside. The website noted that there was going to be construction outside. Other than that, our stay was fantastic. We will be staying again when we coming back to town!

Good location right off I94 Very nice front desk staff Free snacks and ok breakfast Room facing pond quiet Clean A bit sparse in decor Free close parking

Decor sparse and cold Not very warm feeling lounge Ok for overnight

Breakfast was wonderful. Good location.pleasant staff. Good selections and great coffee

I was not pleased with the staff. The gentleman who checked me in would not take my gift cards. He said you do that at check out. The Sunday he could not take them Now I have to call. TV we couldn't get to work. Front desk did help but took a while. Channel guide needs to be updated

The young lady at the counter was exceptional! Give her a raise!

A lot of little things. But for me, the toilets were way too low. 6'8 400lbs, with bad knees, did not make for a comfortable time getting on and off.

Location was good for New Buffalo activities

They were not quick to refill breakfast items, eggs, waffle mix during our stay